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Holiday Inn Express & Suites Houston - Memorial City Centre by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Houston - Memorial City Centre by IHG

Exterior
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Exterior
Outdoor pool
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
10500 Katy Freeway, Houston, TX, 77043
  • CityCentre
    ‪5 min walk‬
  • Memorial City Mall
    ‪18 min walk‬
  • Memorial Hermann Memorial City Medical Center
    ‪18 min walk‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪35 min drive‬

Room options

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Accessible (Communications)

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Queen Beds, Accessible (Communications)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(51 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(47 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room

9.8 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

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Fairfield Inn & Suites Houston Memorial City Area

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 561 reviews
The price is €106
includes taxes & fees
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Fairfield Inn & Suites Houston Memorial City Area

About this property

Holiday Inn Express & Suites Houston - Memorial City Centre by IHG

Hotel with free breakfast, near CityCentre
An outdoor pool, a fitness centre and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Weekly housekeeping is available.
Holiday Inn Express & Suites Houston - Memorial City Centre by IHG offers 123 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Houston - Memorial City Centre by IHG. During your stay, you're just a quick walk from Houston Community College - Energy Corridor. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 12 minutes by foot from CityCentre and a 3-minute drive from Memorial City Mall
Holiday Inn Express & Suites Houston - Memorial City Centre by IHG offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express & Suites Houston - Memorial City Centre by IHG. Self parking is free.

This Houston hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM. An additional breakfast is available daily for a fee.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Houston W Memorial City Area Hotel
Holiday Inn Express Houston W Memorial City Area
Express Houston W Memorial Ci
Holiday Inn Express Suites Houston W Memorial City Area
Holiday Inn Express Suites Houston Memorial City Centre
Holiday Inn Express Suites Houston Memorial City Centre by IHG

Reviews

Holiday Inn Express & Suites Houston - Memorial City Centre by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 694 out of 1006 reviews
Rating 8 - Good. 149 out of 1006 reviews
Rating 6 - Okay. 66 out of 1006 reviews
Rating 4 - Poor. 33 out of 1006 reviews
Rating 2 - Terrible. 64 out of 1006 reviews

Reviews

10/10 Excellent

Reina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Tianhong

Stayed 3 nights in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
The lady that checked me in was super nice and helpful very quick. And the lady I spoke to me during checkout was super nice even talked me into taking a quick bite at the breakfast before I ran off to work that day.
Stayed 1 night in May 2025

10/10 Excellent

Roby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
it was very clean and staff was friendly, they also had security in parking lot over night
Stayed 1 night in May 2025

8/10 Good

Melissa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stay convenient location for us.
Stayed 1 night in Apr 2025

8/10 Good

Daniel

Stayed 1 night in May 2025

4/10 Poor

Kim

Stayed 1 night in May 2025

8/10 Good

Jacara

Travelled with family
Liked: Cleanliness, property conditions & facilities
Even though right off the highway, heard none of the commotion outside. Really nice room, clean, good tv channels. My only complaints are the thin floors/ceiling as everytime the person above me, heavy footed as they were, walked around it woke me up, also whenever the a/c came on we could smell vinegar.
Stayed 2 nights in May 2025

6/10 Okay

Ashley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The woman with glasses and braids that works the evening's and worked Memorial Day morning front desk is rude and incompetent. She had no knowledge that breakfast was to stay offered until 10 am on holidays. She also seemed to be running a scam. A guest was upset with the other front desk staff, she had a wavy lace front. Well the guest was upset because the incompetent one allowed her to check in under someone elses name without an ID. I wont be returning. That seems fishy. Who knows what else is going on there.
Stayed 1 night in May 2025

10/10 Excellent

Babak, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay , very clean hotel , wonderful staff
Stayed 1 night in May 2025

10/10 Excellent

Nakeia

Business traveller
Liked: Cleanliness
Very clean
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
My room was located near the restaurant next door. I was only there to get some quiet time and quickly realized why the room cane with ear buds. I could still hear the late closing restaurant with the ear buds. Also I could hear the hallway loud and clear.
Stayed 1 night in Mar 2025

10/10 Excellent

jim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sink was clogged.
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable beds. Easy check in. Good breakfast.
Stayed 1 night in May 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Martha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Love this hotel and location
Stayed 1 night in May 2025

10/10 Excellent

Cedric

Liked: Cleanliness, amenities
Great Property to stay at
Stayed 1 night in May 2025

8/10 Good

KARINA ANN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and well presented. Beds were hard but if you like that type of bed it was ok.
Stayed 1 night in May 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
very nice! hope to stay again soon!
Stayed 1 night in Apr 2025

10/10 Excellent

Erica

Stayed 1 night in May 2025

6/10 Okay

charmaine

Stayed 8 nights in May 2025

10/10 Excellent

Greg, Montgomery

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Staff was so friendly and helpful. Great Breakfast! Room was comfortable clean. Highly recommend for the travel pro.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 3 nights in May 2025