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Holiday Inn Express & Suites Houston SW - Galleria Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Houston SW - Galleria Area by IHG

Relax in our inviting lobby, featuring a seating area with armchairs and sofas, a reception desk, and large windows offering views of the outside.
Two single beds with wooden headboards and white bedding, set against a neutral-toned backdrop.
Welcome to our lobby, featuring a reception desk, comfortable seating area and a unique geometric design.
Enjoy meals at this hotel's communal dining area, featuring a long table, TV, and menu board.
Stroll through the covered corridor, flanked by a fence and a glass wall, leading to a building with large windows and a stone facade.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
6978 Windwater Parkway North, Houston, TX, 77036
  • Arena Theater
    ‪1 min drive‬
  • Houston Baptist University
    ‪2 min drive‬
  • NRG Stadium
    ‪12 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪37 min drive‬

Room options

View all photos for Suite, Multiple Beds, Accessible Bathtub (Mobility)

1 bedroom, premium bedding, in-room safe, desk

Suite, Multiple Beds, Accessible Bathtub (Mobility)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Transfer Shower (Communications Accessible)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Transfer Shower (Communications Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Mobility Accessible (Transfer Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Mobility Accessible (Transfer Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds

1 bedroom, premium bedding, in-room safe, desk

Suite, Multiple Beds

7.8 out of 10
Good
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room (Specialty)

1 bedroom, premium bedding, in-room safe, desk

Room (Specialty)

  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, Multiple Beds, Accessible (Communications)

1 bedroom, premium bedding, in-room safe, desk

Suite, Multiple Beds, Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(14 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Transfer Shower (Communications Accessible)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Transfer Shower (Communications Accessible)

7.8 out of 10
Good
(7 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(32 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

  • Sleeps 2
  • 2 Double Beds OR 1 Double Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Transfer Shower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Mobility Accessible (Transfer Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Houston SW - Galleria Area by IHG

Hotel with free breakfast, near Arena Theater
An indoor pool, a fitness centre and a snack bar/deli are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
Holiday Inn Express & Suites Houston SW - Galleria Area by IHG offers 91 accommodations with laptop-compatible safes and free newspapers. This accommodation offers separate sitting areas. Beds feature premium bedding. LED televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Houston SW - Galleria Area by IHG. During your stay, you'll be within walking distance of Arena Theater. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Arena Theater and a few minutes from Houston Baptist University
Holiday Inn Express & Suites Houston SW - Galleria Area by IHG offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites Houston SW - Galleria Area by IHG. Self parking is free.

This Houston hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 November to 1 July:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Houston SW Galleria Area Hotel
Holiday Inn Express SW Galleria Area Hotel
Holiday Inn Express Houston SW Galleria Area
Holiday Inn Express SW Galleria Area
Inn Express SW Galleria Area
Holiday Inn Express Suites Houston SW Galleria Area
Holiday Inn Express Suites Houston SW Galleria Area by IHG
Holiday Inn Express Suites Houston SW Galleria Area an IHG Hotel

Holiday Inn Express & Suites Houston SW - Galleria Area by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 497 out of 960 reviews
Rating 8 - Good. 209 out of 960 reviews
Rating 6 - Okay. 94 out of 960 reviews
Rating 4 - Poor. 65 out of 960 reviews
Rating 2 - Terrible. 95 out of 960 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

jack

Stayed 1 night in Mar 2025

4/10 Poor

Vernita

Travelled with group
I had to change rooms three times in one night!
Stayed 2 nights in Apr 2025

10/10 Excellent

joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room did not have sheets/blanket or pillows for the pull out couch. I asked the front desk and got a blanket with wholes no sheets and pillows. No extra towels had to find housekeepers in the morning. The shower head sprayed everywhere in the bathroom had to use the towel to dry all the water. The staff was very nice and extremely helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Vanessa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good and clean
Stayed 5 nights in Apr 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Ilir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

RACHANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

GAYLE

Stayed 1 night in Dec 2024

10/10 Excellent

yetzabel

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

They tried

Comfortable room. Service was good. Located close to our destination. The pool was a little chilly. Could have been a little warmer. No clean towels at pool or exercise room. No wash rags available to replace our used ones. Ice machines did not work, but front desk worker filled my ice bucket for me.
Stayed 2 nights in Mar 2025

8/10 Good

Torrika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Eric

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Let's begin with false advertisement that this property is near galleria - if near is twenty-minute walk-in highway underpasses with dubious people about then I am wrong. Next facility maintenance: only one of two elevators call buttons in lobby functioned. On last day we were there, second call button was questionable. We stayed two times in one week each for two days. The bath fan in first had failed in second room the fan screeched loud enough to awaken adjoining room occupants, in first room bath faucet water came in a skin biting micro spray while in second, that that had a tepid flow, Internet failed during second reservation - the staff noted that techs had recently been out without reliable results. Finally, beware the pool is not heated. The room was warm but other guests were shaking from the cold water.
Stayed 2 nights in Mar 2025

8/10 Good

Reagan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best place I've stayed in in Houston in a while. Nothing was wrong. The staff was nice and professional, even with me using slang with them. They never broke professionalism. The microwave, fridge, tv, and Keurig worked. The bed and towels were clean. Room and bathroom clean, shower had strong water pressure amd was hot, toilet worked, and sink was not clogged up. It was quiet here as well. I'm definitely recommending this place.
Stayed 1 night in Mar 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Forrest

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very clean, bed very comfortable. There was only one way in & out and the location is very high-traffic which made leaving a bit difficult. Interior walls were thin so we heard a lot of our neighbors. But overall it was a decent stay
Stayed 2 nights in Mar 2025

6/10 Okay

Osmani

Stayed 2 nights in Mar 2025

10/10 Excellent

Guiliano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located.
Stayed 1 night in Mar 2025

6/10 Okay

Katia

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Mayra

Liked: Cleanliness
Stayed 2 nights in Mar 2025

8/10 Good

Jontae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice. Breakfast was good.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Bell clerk was just average.
Stayed 1 night in Mar 2025