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Hyatt Regency Houston West

3.5 star property
VIP Access

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Photo gallery for Hyatt Regency Houston West

Breakfast, lunch, brunch served; American cuisine, garden views
Exterior
Exterior
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet-friendly
  • Gym

Explore the area

View in a map
13210 Katy Fwy, Houston, TX, 77079
  • CityCentre
    ‪4 min drive‬
  • Memorial City Mall
    ‪6 min drive‬
  • Westheimer Road
    ‪8 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds

8.4 out of 10
Very good
(45 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

8.6 out of 10
Excellent
(57 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior detail

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4.1 out of 5, Very good, 2,458 reviews
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About this property

Hyatt Regency Houston West

Suburban hotel with 24-hour fitness centre and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hyatt Regency Houston West offers 400 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hyatt Regency Houston West. During your stay, you'll be within walking distance of Darrell Tully Stadium. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine and garden views while dining at Cafe on the Lake
  • To-go breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the restaurant and the location
  • Just a 3-minute drive from Bear Creek Pioneers Park and 7 minutes from Memorial City Mall
  • Pets welcome for a fee
Hyatt Regency Houston West offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 12 meeting rooms are available. A terrace, multilingual staff, and a garden are also featured at the business-friendly Hyatt Regency Houston West. Self parking is free.

This 3.5-star Houston hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:00 AM to 11:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Cafe on the Lake – Overlooking the garden, this restaurant specialises in American cuisine and serves breakfast, brunch, lunch and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Black Gold Bar – This bar specialises in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Breakfast to-go available for a fee 6:00 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 15 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Gold Bar
  • Cafe on the Lake

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per accommodation, per stay
  • Maximum 1 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day
  • Tourism fee: USD 0.60 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 45 per person
  • Pet fee: USD 40.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:30 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Hyatt Regency Houston West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 697 out of 1159 reviews
Rating 8 - Good. 209 out of 1159 reviews
Rating 6 - Okay. 123 out of 1159 reviews
Rating 4 - Poor. 63 out of 1159 reviews
Rating 2 - Terrible. 67 out of 1159 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pierre

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Sam

Stayed 2 nights in May 2025

10/10 Excellent

Sal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Nicholas, Queens Village

Stayed 3 nights in May 2025

10/10 Excellent

Tera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Windy, Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a friendly environment. I really enjoyed the staff
Stayed 1 night in May 2025

10/10 Excellent

jeffrey d.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was excellent and clean. Huge ~75” tv with a couple of hbo movie channels. The bathroom revealed its age (I remember when it was the Omni) and an update is in order. The koi pond was really nice. The hotel common areas are really nice & modern. The cafe was spacious and nice but the buffet “ hot” foods were way under acceptable service temperatures. I did have the fresh omelette, which was excellent and hot. The buffet was expensive at $26 a pop & the coffee was weak. They should offer expresso/cappuccino in the cafe. There is a Starbucks elsewhere in the hotel.
Stayed 1 night in May 2025

10/10 Excellent

Sandra, Corpus Christi

Liked: Cleanliness, amenities, property conditions & facilities
Everything was pleasant
Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 1 night in May 2025

6/10 Okay

Diana

Business traveller
Liked: Cleanliness, property conditions & facilities
The lobby, restaurant, bar, etc were VERY cold Sun - Wed - seem to get it fixed somewhat by Wed PM. My room was also very cold - thermostat set at 65 degrees when I checked in. I turned it up, but the maid the following day turned it back down again so I had to turn it up again. The rest of the days the maid did not turn it back down. This is a pet friendly hotel with lots of dogs. Though well behaved, I would not stay there is you are allergic and don't like having that many dogs around in lobby, etc.
Stayed 4 nights in May 2025

10/10 Excellent

Christina

Liked: Cleanliness
Stayed 3 nights in May 2025

4/10 Poor

Cesar

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

NO HOT WATER

NO HOT WATER IN SHOWER.
Stayed 2 nights in May 2025

10/10 Excellent

Jorge

Stayed 1 night in May 2025

10/10 Excellent

corey

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Jose

Travelled with family
It’s was as expected
Stayed 2 nights in May 2025

8/10 Good

dorothy

Stayed 2 nights in May 2025

10/10 Excellent

Telma, Reseda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC unit was not working properly every time it would turn itself off it would make a huge thump this happened every 15 minutes. It was hard for us to sleep thru thr night
Stayed 3 nights in May 2025

4/10 Poor

Satish, San Francisco

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Swimming pool was closed. We had booked the property for swimming pool. We had to leave it and book another place - did not finish our stay
Stayed 3 nights in Apr 2025

8/10 Good

Yajaira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Mark

Stayed 1 night in May 2025

10/10 Excellent

Eraclio

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jawad

Business traveller
Liked: Amenities
Great!
Stayed 2 nights in May 2025

6/10 Okay

Theresa

Business traveller
For a high end hotel, it was disappointing not having a refrigerator to keep items cold.
Stayed 3 nights in May 2025

10/10 Excellent

Taylor

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything went smooth from check in to check out. Nice pool and was very clean!
Stayed 1 night in May 2025