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JW Marriott Houston by the Galleria

4.5 star property

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Photo gallery for JW Marriott Houston by the Galleria

View from property
Meeting facility
42-inch TV with cable channels, pay films
Indoor pool, outdoor pool, open 5:00 AM to 11:00 PM, pool loungers
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

View in a map
5150 Westheimer Rd, Houston, TX, 77056
  • The Galleria
    ‪2 min walk‬
  • River Oaks District
    ‪13 min walk‬
  • Lakewood Church
    ‪4 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪24 min drive‬

Room options

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds

8.6 out of 10
Excellent
(11 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

8.6 out of 10
Excellent
(19 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Large, Guest room, 1 King with Sofa bed

Executive Large, Guest room, 1 King with Sofa bed | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Large, Guest room, 1 King with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Lounge Room, 2 Queen Beds, Non Smoking (High Floor, Lounge Access)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Lounge Room, 2 Queen Beds, Non Smoking (High Floor, Lounge Access)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Queen Room, with Executive Lounge access, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Queen Room, with Executive Lounge access, Non Smoking

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (High Floor)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(4 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Corner

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Lounge Room, 1 King Bed, Non Smoking (High Floor, Lounge Access)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Lounge Room, 1 King Bed, Non Smoking (High Floor, Lounge Access)

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Multiple Beds, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Room, Multiple Beds, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

JW Marriott Houston by the Galleria

Luxury hotel with 2 restaurants and 24-hour fitness centre
This smoke-free hotel features 2 restaurants, an indoor pool and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a 24-hour business centre are on-site. Housekeeping is available on request.
JW Marriott Houston by the Galleria offers 516 accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and complimentary newspapers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at JW Marriott Houston by the Galleria, you're just a quick walk from Westheimer Road. Features include free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking, self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Steps from Westheimer Road and 8 minutes by car from Rice University
JW Marriott Houston by the Galleria offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 26 meeting rooms are available. Event space at this hotel measures 1302 square feet (121 square metres) and includes conference space. A library, multilingual staff, and gift shops/newsstands are also featured at the luxury JW Marriott Houston by the Galleria. For a fee, parking is available.

This 4.5-star Houston hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11:00 AM.
Stray Horse – This gastropub serves lunch and dinner.
JW Market – This café serves breakfast, lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 37 per day)
  • Valet parking on site (USD 54 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 36 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • JW Market
  • Stray Horse

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 1,302 square feet of conference space
  • 24-hour business centre
  • 26 meeting rooms

Outdoors

  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable shower seat
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 23 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.25 per accommodation, per night.
  • Service fee: 0.82 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 36 per person
  • Fee for in-room wireless Internet: USD 19.95 per day (rates may vary)
  • Self-parking fee: USD 37 per day
  • Valet parking fee: USD 54 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 5:00 AM to 11:00 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Marriott Galleria
JW Marriott Hotel Galleria
Marriott Hotel Galleria
JW Marriott Houston Hotel
JW Marriott Hotel by the Galleria
JW Marriott Houston by the Galleria Hotel
JW Marriott Houston by the Galleria Houston
JW Marriott Houston by the Galleria Hotel Houston

Reviews

JW Marriott Houston by the Galleria Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 612 out of 1000 reviews
Rating 8 - Good. 229 out of 1000 reviews
Rating 6 - Okay. 86 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

Reviews

10/10 Excellent

Melissa

Stayed 1 night in Jun 2025

10/10 Excellent

Marlyn

Stayed 1 night in May 2025

10/10 Excellent

Asarene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We celebrated our 49th anniversary and had informed the hotel. We were wished a happy anniversary at check-in and given access to their executive lounge. A VERY nice fruit and cheese tray with a bottle of wine was delivered to our room. One day we came in to a nice towel arrangement with chocolates on our bed. The room was nice and we thorough enjoyed our stay at the JW Marriott Houston - Galleria.
Stayed 3 nights in May 2025

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Kendall who checked us in was amazing. We were traveling with our two young daughters. Once getting to our room with early check in, our neighbors apparently thought it was spring break at the sandpiper beacon. I told Kendall the music was absolutely blaring at 3 pm in the day. 5 mins later security advised them to turn the music down . Clean facility . Easy access to the attractions in Houston . Shuttle willl take you 2 miles from the hotel for free.
Stayed 2 nights in May 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Osita

Liked: Cleanliness, staff & service, property conditions & facilities
Clean environment with nice ambience
Stayed 4 nights in May 2025

10/10 Excellent

WILLIAM

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

ANA

Stayed 1 night in Mar 2025

10/10 Excellent

Randy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and great customer service.
Stayed 2 nights in Mar 2025

8/10 Good

Jannelle

Liked: Cleanliness, staff & service, amenities
Fine stay. Property showing age. Great location.
Stayed 1 night in Mar 2025

8/10 Good

PABLO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
To expensive for the overall experience
Stayed 1 night in Mar 2025

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Eric

Travelled with family
Disliked: Staff & service
Nothing
Stayed 2 nights in Mar 2025

8/10 Good

Deepak

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

6/10 Okay

Lacey

Travelled with group
Liked: Cleanliness, amenities
The staff member that checked us in was quite abrasive, but the manager was. excellent! The property is very outdated.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Shanice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Arman, New York

Stayed 3 nights in Feb 2025

10/10 Excellent

Aleksandr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice solid hotel
Stayed 3 nights in Mar 2025

8/10 Good

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
I like the fact its a well known international brand and easily accessible to shops, restaurant snd banks. I gound it very convenient. Cleaners were active. Not enough food variety though.
Stayed 1 night in Mar 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
highly recommended
Stayed 2 nights in Feb 2025

10/10 Excellent

Harin

Stayed 2 nights in Feb 2025