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Palace Inn Kingwood

2.0 star property

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Photo gallery for Palace Inn Kingwood

Property entrance
39-inch LED TV with satellite channels, TV, DVD player
Premium bedding, pillow-top beds, desk, blackout curtains
View from room
Premium bedding, pillow-top beds, desk, blackout curtains

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
50 McClellan Road, Kingwood, TX, 77339
  • Place, Lake Houston
    ‪13 min walk‬
  • Place, Humble Civic Center
    ‪9 min drive‬
  • Place, NRG Stadium
    ‪35 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪12 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | Premium bedding, pillow-top beds, desk, blackout curtains

Standard Double Room

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Palace Inn Kingwood

Along with a 24-hour front desk, this motel has free self-parking and free Wi-Fi in public areas. Other amenities include a vending machine.
Palace Inn Kingwood offers 30 accommodations, which are accessible via exterior corridors and feature DVD players and a hairdryer. Pillowtop beds feature premium bedding. 39-inch LED televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include baths or showers and complimentary toiletries.

This Kingwood motel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Palace Inn Kingwood, you're just a quick walk from Lake Houston. Features include free WiFi in public areas and free self-parking.
  • Free WiFi
  • Free self-parking
  • Amenities include a vending machine
  • Just a 4-minute drive from Deerbrook Mall and 7 minutes from Humble Civic Center
Palace Inn Kingwood offers its guests a vending machine. Public spaces have free WiFi. Self parking is free.

Smoking is allowed in designated areas at this Kingwood motel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 39-inch LED TV with premium satellite channels
  • DVD player

Food and drink

  • Hob
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at 1 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Palace Inn Kingwood Humble
Palace Inn Kingwood
Palace Kingwood Humble
Palace Kingwood
Palace Inn Kingwood Motel
Palace Inn Kingwood Kingwood
Palace Inn Kingwood Motel Kingwood

Palace Inn Kingwood Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 44 out of 121 reviews
Rating 8 - Good. 37 out of 121 reviews
Rating 6 - Okay. 20 out of 121 reviews
Rating 4 - Poor. 6 out of 121 reviews
Rating 2 - Terrible. 14 out of 121 reviews

8.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service

Early check inn

Good service had a friend cone into town unexpectedly an the allowed early check inn.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great showering hole

It was to use shower
Stayed 1 night in Nov 2021
Verified

8/10 Good

Justin

Liked: Cleanliness
It was definitely clean by my standards. In this price range especially. My problem with this Palace Inn is the hotel across from it. They'll let anyone stay and do whatever they want.
Stayed 2 nights in Jul 2021
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Large spacious rooms. Didn't like dirty restroom and sink area. Bug's, hair, dirt, dirty wash cloths and towels
Stayed 4 nights in Jun 2021
Verified

2/10 Terrible

Charles

Disliked: Staff & service
Booking wasn’t available
Stayed 1 night in Apr 2023
Verified

4/10 Poor

Aurelia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They don’t clean the sheets they have stains on pillows and blankets
Stayed 1 night in Aug 2023
Verified

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel bad staff.

Staff was very unfriendly and didn’t seem to know what they were doing. Maybe a language barrier.
Stayed 2 nights in Mar 2020
Verified

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so good
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Minor improvements for happier customers

Everything was excellent, but a few thing could have been better. Everyone in our group mentioned: 1. Bedspreads need to be heavier & washable. 2. Maids need to rub shower-heads w/vinegar monthly to remove calcium. 3. Minimum of bananas & packaged oatmeal at breakfast. 4. Consistent room rates; people booking later got better rates
Stayed 2 nights in Mar 2021
Verified

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in May 2024
Verified

2/10 Terrible

Natasha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORSE EXPERIENCE EVER! Key to somebody's room!

I got to this hotel, the front desk person was so new it appears as though he didnt know what he was doing. I ended up getting my key, i had to ask if there was wifi. Only to get to the room and a man was naked on his bed IN THE ROOM I WAS ASSIGNED! I was so terrified I flew back downstairs and demanded a refund to leave that place. WORSE EXPERIENCE EVER! The front desk person did not even apologize!
Stayed 3 nights in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean cool & comfortable. I highly recommend this hotel and I will be staying here again in the future. Great value.
Stayed 3 nights in Feb 2021
Verified

2/10 Terrible

Steph

Disliked: Cleanliness
I had a to change room because the bathtub was dirty and on the second room the bedsheets was dirty too!!
Stayed 2 nights in Jun 2020
Verified

8/10 Good

Iris

Liked: Cleanliness, property conditions & facilities
Nice, clean. Housekeeping staff a little rude, but otherwise my stay was decent.
Stayed 3 nights in Jun 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great, comfortable and clean.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very nice and clean and plenty of space
Stayed 1 night in Oct 2019
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
It was Surprisingly clean and up to date. Love the fridge and microwave in the rooms
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Ro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay! Room was clean, check in was friendly and helpful. Would stay here again
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the night check in clerk was incredibly rude. I booked this because my 22 year old missed his flight in Houston, the clerk just kept yelling at him that he didn't have a reservation, even after we gave him the itinerary number. He yelled at me when I got him on the phone. He told me he had NO reservations, really? a hotel that has NO reservations? he demanded more money than we had reserved for, my son had no choice but to pay -- since he had already spend $30 on an Uber ride to this hotel. I called Travelocity customer service, there wasn't much they could do. Very disappointing.
Stayed 1 night in May 2019
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy customer

Hot water doesn't stay warm long enough was my only issue.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sehr geräumes Zimmer, Boarding card wurde vom Personal ausgedruckt. Ausräuchend Palkplätze. Direkt neben Hwy. 69
Stayed 1 night in Nov 2018
Verified

4/10 Poor

Kristal

Liked: Cleanliness
Disliked: Staff & service, room comfort
The owners were rude, very short with us. The room was clean but simple things like a TV remote were not provided, there was no blankets just a super thin over sheet.
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean.....spotless! I stayed here several months ago and have been extremely impressed with the cleanliness both times.
Stayed 2 nights in Nov 2018
Verified

2/10 Terrible

Toni

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can you at least clip the cockroaches wings?

When we arrived the clerk was so rude because it was so late at night. He acted as if it were a problem to deal with us. After having been on the road traveling for more than 12 hours we were exhausted and just wanted rest. We walk into our room and there are 3 HUGE flying cockroaches in our room just posted up on the bed. I am completely disgusted by this time and I asked for a refund or a sanitized room and the man laughed in our faces and said “No refund!!! You stay here you stay in that room. Only room I have.” That was clearly a lie since we were one of the 4 vehicles in the parking lot.
Stayed 1 night in Jun 2018

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