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Platinum Inn

2.5 star property

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Photo gallery for Platinum Inn

Front of property
Desk, laptop workspace, blackout curtains, iron/ironing board
Front of property
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
18836 State Highway 249, Houston, TX, 77070
  • Place, Bowlero Willowbrook
    ‪2 min walk‬
  • Place, Houston Methodist Willowbrook Hospital
    ‪10 min walk‬
  • Place, Willowbrook Mall
    ‪2 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪19 min drive‬

Room options

View all photos for Standard Single Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Single Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Double Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 1 King Bed, Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Single Room, 1 King Bed, Smoking

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds, Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Double Room, 2 Queen Beds, Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 1 King Bed, Bathtub Grab Bars, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Single Room, 1 King Bed, Bathtub Grab Bars, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Platinum Inn

Laundry facilities, a 24-hour front desk and free self-parking are available at this hotel. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine.
Platinum Inn offers 40 accommodations, which are accessible via exterior corridors and feature free toiletries and blackout curtains. 50-inch LED televisions come with premium satellite channels and Netflix. Bathrooms include a combined bath/shower unit.

This Houston hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Platinum Inn, you're just a quick walk from Bowlero Willowbrook. Enjoy features like free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Amenities include laundry facilities, multilingual staff and a vending machine
  • Steps from Bowlero Willowbrook and 14 minutes on foot from Houston Methodist Willowbrook Hospital
Platinum Inn offers its guests a vending machine, multilingual staff, and laundry facilities. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Houston hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Smooth flooring in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 30 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

Platinum Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 50 out of 73 reviews
Rating 8 - Good. 7 out of 73 reviews
Rating 6 - Okay. 10 out of 73 reviews
Rating 4 - Poor. 1 out of 73 reviews
Rating 2 - Terrible. 5 out of 73 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Adrian

Stayed 2 nights in Jan 2026

6/10 Okay

Pablo

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
All was good until the cleaning ladies thought I didn’t speak Spanish, I don’t judge anybody and maybe they shouldn’t either. They got rude and said things thinking I didn’t speak Spanish especially right in front of me. I think maybe they should keep their opinions to themselves and talk about there work problems Somewhere else especially not in front of guest, overall the stay was good. Not too much noise and they even close the gate at night to feel more secure.
Stayed 7 nights in Jan 2026

2/10 Terrible

Luz

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No refrigerator made a loud noise i couldnt sleep Shower head was leaking pour water outside of tube i slipped n hit my knee on toilet Toilet didnt flush got clogged up 2 times
Stayed 1 night in Jan 2026

2/10 Terrible

Victor

Disliked: Cleanliness, amenities, property conditions & facilities
Staff seemed to be nice at the begging except as by checking out she started pushing me out of the room. She called at 10:40 and 10:55. At 11:05 she was knocking at the door. I have been to many different hotels from Hilton, Holiday in, La Quinta, to Super 8 and never experienced something like this. Yes the price is cheap but it’s not worth, you will have to seat in dirty chairs with ripped off covers and screen broken lamps, and who knows what else, better to pay $20 more and you will be on a much much better place.
Stayed 3 nights in Jan 2026

6/10 Okay

Kathryn

Disliked: Staff & service
They require a $30 Deposit.. All Good but when they want to sit and argue with you about stuff that was already reported.. knick in the wood dresser reported it.. i had to clean up some soda that spilled out of a cup which had ashes in it.. the towel had ashes n soda on it tried to say it was burned.. took me 30 min. after they checked the room made several phone calls then they decide they are going to give me my deposit back..
Stayed 1 night in Jan 2026

10/10 Excellent

Sharon

Stayed 1 night in Jan 2026

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smooth check in
Stayed 1 night in Jan 2026

10/10 Excellent

Takevia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The office staff were helpful answering my questions. The room is clean and non smoking.
Stayed 1 night in Dec 2025

10/10 Excellent

Allen

Stayed 4 nights in Oct 2025

10/10 Excellent

Allen

Stayed 3 nights in Oct 2025

2/10 Terrible

Johnson

Stayed 2 nights in Nov 2025

6/10 Okay

Larry

Stayed 1 night in Oct 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing good!

The room was in poor disrepair and had a strong scent to hide bad oder. Staff was not friendly and not always available.
Stayed 1 night in Oct 2025

6/10 Okay

William

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was kept really clean cleaning staff was excellent . One of the reception is was really nice kind and polite but one was rather rude I don't know their names
Stayed 5 nights in Oct 2025

4/10 Poor

Dekovin

Disliked: Cleanliness, property conditions & facilities, room comfort
It wasn't what i was expecting! Dirty furniture and shower! Just looked and felt so unsanitary!
Stayed 2 nights in Sep 2025

10/10 Excellent

Sharon

Stayed 2 nights in Oct 2025

10/10 Excellent

Zion

Stayed 3 nights in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The facility was fine but they did not offer coffee past 9:00 in the morning and bottled water was charged a dollar a bottle
Stayed 7 nights in Oct 2025

6/10 Okay

Heather

Stayed 1 night in Sep 2025

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
NO ACTIVITIES & NO BREAKFAST. EVERYTHING ELSE WAS EXCELLENT.
Stayed 1 night in Sep 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Loved Everything. There was nothing I disliked.
Stayed 2 nights in Sep 2025

10/10 Excellent

Edmond

Everything was just nice as I expected: the room, the Staff and many more .
Stayed 7 nights in Sep 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Waleed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Sep 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sarah at the front desk was super nice and helpful and made me feel like i would return any day. It was also very clean, quiet and safe.Thank you sir
Stayed 1 night in Sep 2025