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Quality Inn & Suites

2.5 star property

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Two single beds with white linens and dark headboards, a sofa, and a small table with a lamp.
Relax in a cozy space with a desk, flat-screen TV, and comfortable seating.
Enjoy a comfortable stay with amenities like a bed, breakfast, and WiFi, plus essentials like a shower, phone calls, and coffee.
Enjoy cooking and dining in this well-equipped kitchen with a coffee station, microwave, and toaster.
Two single beds with dark headboards and white bedding, accompanied by nightstands with lamps and telephones.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
13371 Fm 1960 Road W, Houston, TX, 77065
  • Traders Village
    ‪3 min drive‬
  • Sam Houston Race Park
    ‪11 min drive‬
  • Willowbrook Mall
    ‪11 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪31 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites

Hotel in Houston with free breakfast and 24-hour front desk
This hotel features a restaurant, dry cleaning and laundry facilities. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and express check-out are on-site.
Quality Inn & Suites offers 58 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wired and wireless Internet access. LED televisions are featured in guestrooms. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites. During your stay, you'll be within walking distance of North Cypress Medical Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free self-service breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include free newspapers in reception, a front desk safe and a computer
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 12 minutes by car from Houston Premium Outlets and 13 minutes from CityCentre
There's a restaurant on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Quality Inn & Suites. Free self parking is available.

Smoking is allowed in designated areas at this Houston hotel.

Guests are served a free self-service breakfast daily from 6:00 AM to 9:00 AM.
Quality Inn & Suites has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM
  • A restaurant

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Windsor
Best Western Windsor Suites
Best Western Windsor Suites Hotel
Best Western Windsor Suites Hotel Houston
Best Western Windsor Suites Houston
Windsor Best Western
Quality Inn Suites
Quality Inn & Suites Hotel
Best Western Windsor Suites
Quality Inn & Suites Houston
Quality Inn & Suites Hotel Houston

Quality Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 136 out of 301 reviews
Rating 8 - Good. 60 out of 301 reviews
Rating 6 - Okay. 35 out of 301 reviews
Rating 4 - Poor. 35 out of 301 reviews
Rating 2 - Terrible. 35 out of 301 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quaint and what we needed. The trains did come through while we were there but it wasn’t too much of a hassle to where I was not able to go back to sleep. The associate at check in and check out was very courteous and friendly. Did not see anything about the $75 card/$100 cash deposit during booking but I did Read reviews so saw that and glad I prepped ahead of time for that. Aside from the deposit and the train it was a very pleasant stay. If you are a cold natured person, they don’t have “blankets” it’s the flat sheet and a very very thin throw so bring some extra covers if you like to be bundled up. The pillows are little square sheets fluffed up. It was fluffy and okay for me but if you need the standard pillow just a heads up.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jade

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Herman, Houston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good times
Stayed 1 night in Mar 2025

8/10 Good

Dwella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was pretty good overall, the staff was nice and housekeeping came to clean daily and it's was a good stay
Stayed 2 nights in Mar 2025

4/10 Poor

Roy Lee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Motel not a hotel. Old and the breakfast was very limited.
Stayed 6 nights in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Kyosoo

Stayed 2 nights in Mar 2025

4/10 Poor

Terra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was more like a motel.I didnt like the access to the outside which wasn't shown on the site. The rooms are outdated. The bath tub was rusted out. The mattress cover had a huge yellow stain on it. I was supposed to stay for 5 nights but i checked out in 3, I couldn't take it anymore. Neither ice machines worked. And the fridge in the room wasnt cold.
Stayed 5 nights in Mar 2025

4/10 Poor

Latrica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph

Stayed 2 nights in Mar 2025

4/10 Poor

Felix

Stayed 1 night in Feb 2025

10/10 Excellent

Herman, Houston

Stayed 1 night in Feb 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, several nice places to eat near by
Stayed 1 night in Feb 2025

6/10 Okay

Mark, Spring

Disliked: Staff & service
Room has a bad smell
Stayed 1 night in Feb 2025

2/10 Terrible

Vicki

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible, loud, unsafe area!!!!

4/10 Poor

Sharamie

Stayed 1 night in Feb 2025

10/10 Excellent

Mary Elaine

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Super clean room and it was cleaned and refreshed daily
Stayed 3 nights in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Joseph

Stayed 8 nights in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness, staff & service
Their is a train that come by daily all times of the day in front of the hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

A.C.

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great experience.
Stayed 1 night in Jan 2025

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