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The Chifley Houston, Tapestry Collection by Hilton

Property class: 4

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Photo gallery for The Chifley Houston, Tapestry Collection by Hilton

Serves dinner and happy hour
Lobby
Lobby
Suite, 2 Queen Beds, City View | Premium bedding, down duvets, pillow-top beds, in-room safe
Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2400 West Loop S, Houston, TX, 77027
  • Place, Westheimer Road
    ‪1 min walk‬
  • Place, River Oaks District
    ‪5 min walk‬
  • Place, The Galleria
    ‪5 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪28 min drive‬

Room options

View all photos for Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed

9.4 out of 10
Exceptional
(59 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

48-inch LED TV with satellite channels, TV, pay films

Suite, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Queen Beds, Accessible (Hearing)

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, City View

48-inch LED TV with satellite channels, TV, pay films

Suite, 1 King Bed, City View

8.4 out of 10
Very good
(9 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub (Hearing)

48-inch LED TV with satellite channels, TV, pay films

Suite, 1 Bedroom, Accessible, Bathtub (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (3x3 Shower)

48-inch LED TV with satellite channels, TV, pay films

Suite, 1 Bedroom, Accessible (3x3 Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll In Shower)

48-inch LED TV with satellite channels, TV, pay films

Suite, 1 Bedroom, Accessible (Roll In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Queen Beds, City View

7.2 out of 10
Good
(5 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

1 King 2 Room Suite - Hearing Accessible

  • Sleeps 4

2 Queen 2 Room Suite - Hearing Accessible

  • Sleeps 6

Two-Room Suite With Two Queen Beds

  • Sleeps 6

One-Bedroom King Suite With Roll-in Shower-Mobility Accessible

  • Sleeps 4

Mobility Accessible One Bedroom Suite King Bathtub

  • Sleeps 4

Two-Room King Suite with City View

  • Sleeps 4

One-Bedroom Suite With 1 King Bed And 3x3 Shower-Mobility Accessible

  • Sleeps 4

Two-Room Suite With Two Queen Beds And City View

  • Sleeps 4

Guest Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

View all photos for Two-Room King Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Two-Room King Suite

  • Sleeps 4

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Exterior
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  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 3,811 reviews
The price is €118
includes taxes & fees
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About this property

The Chifley Houston, Tapestry Collection by Hilton

An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli and valet parking. Housekeeping is available on request.
The Chifley Houston, Tapestry Collection by Hilton offers 284 accommodations with a safe and complimentary bottles of water. This accommodation has separate sitting areas and is furnished with queen sofa beds. Pillowtop beds feature down duvets and premium bedding. 48-inch LED televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The Chifley Houston, Tapestry Collection by Hilton's great location gets high marks from our customers. During your stay, you're just a quick walk from Westheimer Road. Free WiFi in public areas, an outdoor pool and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Enjoy Fusion cuisine while dining at Rouse Bar and Lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking, self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Westheimer Road and a 3-minute drive from Memorial Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Chifley Houston, Tapestry Collection by Hilton offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

9 meeting rooms and coworking spaces are available. Event space at this hotel measures 8000 square feet (743 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Chifley Houston, Tapestry Collection by Hilton. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Chifley Houston, Tapestry Collection by Hilton was completed in December 2022.

This 4-star Houston hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Rouse Bar and Lounge – This bar specialises in Fusion cuisine and only serves dinner. Happy hour is offered.
Rouse Craft Cooking – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • In-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 34.64 per day; includes in/out privileges)
  • Covered valet parking on site (USD 47.63 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 27 for adults and USD 17 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rouse Bar and Lounge
  • Rouse Craft Cooking

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8,000 square feet of conference space
  • 9 meeting rooms
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (86 centimetre high)
  • Grab bar near toilet (86 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (86 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Pool hoist on site
  • Raised toilet seat (48 centimetre high)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Renovated entire property - December 2022
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 27 for adults and from USD 17 for children
  • Fee for in-room wireless Internet: USD 4.95 per night (3-device limit, rates may vary)
  • Covered self-parking fee: USD 34.64 per day (in/out privileges)
  • Valet parking fee: USD 47.63 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Houston Galleria Sheraton
Sheraton Houston Galleria
Sheraton Suites Hotel
Sheraton Suites Hotel Houston Galleria
Sheraton Suites Houston Galleria
Suites Houston Galleria
Sheraton Suites Houston Near The Galleria Hotel Houston
Sheraton Suites Houston Galleria Hotel

The Chifley Houston, Tapestry Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 925 out of 1258 reviews
Rating 8 - Good. 191 out of 1258 reviews
Rating 6 - Okay. 74 out of 1258 reviews
Rating 4 - Poor. 33 out of 1258 reviews
Rating 2 - Terrible. 35 out of 1258 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Michonie

Stayed 4 nights in Jan 2026

10/10 Excellent

Ngoc Thien

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room
Stayed 2 nights in Jan 2026

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Ashley

Stayed 1 night in Jan 2026

8/10 Good

Enrique

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious room, very comfortable for a family with kids, considering the suite layout and sofa bed outside the main bedroom. However I wasn’t aware that housekeeping service what not performed on a daily basis and had to be requested.
Stayed 1 night in Jan 2026

2/10 Terrible

Emanuel

Liked: Cleanliness, staff & service, amenities
I had 4 different rooms. The third one from the last room flooded. It was a giant inconvenience. I was waiting on my full refund.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ricardo

Stayed 4 nights in Dec 2025

10/10 Excellent

kevin

Stayed 1 night in Dec 2025

10/10 Excellent

angel

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely wondeful experience. Beautiful boutique hotel. Kind and helpful staff. Highly recommend. Exceeded my expectations
Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Great location. Very clean and very nice hotel. Staff was friendly too. Would definitely stay again!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Sebastian

Stayed 2 nights in Dec 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

4/10 Poor

Tami

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We had many problems with our room. As Hilton members, we came from several other Hilton hotels traveling through the state over vacation. This was supposed to be the nicest of them all, and it was the grossest. We arrived to a pungent smell of fish in our room, as well as fruit loops cereal along and under the coach. Our shower took upwards of 10 minutes to heat up, and when it did, it was scalding and did not change temperatures quickly either. The receptionist downstairs was incredibly rude upon our arrival; probably upset she had to work New Year’s Eve. When we originally arrived, we had requested a higher floor, and she had told us that was not possible due to the hotels capacity being full. When we made our complaints about the smell and cleanliness, miraculously a higher floored room was then available. No apologies provided. We came with two young kids who were exhausted and just wanted to shower and sleep. There were no blankets provided for them in the closet- so we had to wait for that, as well. All in all: the hotel room was unclean, the water situation was a mess, and there were no blankets in the closet with the pull out mattress. We do not recommend this hotel for any reason, whatsoever. The staff was rude and our experience was poor. Save your money and avoid the “4 star hotel” facade.
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Stayed 1 night in Dec 2025

10/10 Excellent

Vincent, Any city

Stayed 1 night in Dec 2025

2/10 Terrible

Claire

Travelled with family
Dealing with theft issue, have filed police report, would NOT RECOMMEND THIS HOTEL, would never stay here again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jeff

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

6/10 Okay

Joy

Liked: Amenities
The staff was great! I wish I’d gotten some of their names but one man helped us with our luggage was engaging and so polite! There was a bartender who was really nice too, she made us drinks in the Christmas bar the last day. Another bartender who made me a delicious pitcher. They really outshined the negative. You get what you pay for with this hotel. My husband was basically Bob the builder for our toilet for the few days we were there and our shower would not turn off. There were some other minor things but again, you remember what you paid and you let it be.
Stayed 3 nights in Dec 2025

8/10 Good

Paul

Liked: Cleanliness, room comfort
Valet was slow. Seems to only had one guy working. We drank at the bar and they couldn’t make some of the drinks on the menu due to not having the mixers. Took us a few minutes to check in due to front desk person doing another job, but smooth otherwise. It was quiet, clean, lobby was decorated for Christmas and that was nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Andrii

Liked: Cleanliness
Stayed 1 night in Dec 2025

8/10 Good

Xiangmei

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, clean and spacious room, nice staff. No microwave in the room though.
Stayed 1 night in Dec 2025

8/10 Good

Tonya

Travelled with family
Liked: Cleanliness, staff & service
Beautiful hotel that smelled really good upon entering. The hotel staff was friendly and helpful. The lobby was decorated in Christmas holiday theme. The room was spacious but had NO MICROWAVE!! NO MICROWAVE ONSITE!! The kids had leftovers and had to eat them cold.
Stayed 1 night in Dec 2025

8/10 Good

Daphne, Plano

Stayed 4 nights in Dec 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities
The hotel was awesome since we walked in
Stayed 1 night in Dec 2025