8/10 Good
Kristen
Travelled with family
5 Jun 2025
Shout out to Lizbeth!
I called on Thursday to see if we could stay there that night and have the night added to our existing reservation. When we got there (about 9pm). LIZBETH (sp?) checked us in and she went beyond the normal check us in; she listened to my folks and I while we were figuing things out and made helpful suggestions for us and even let us see a room to see if that'll work for my folks and my son (who slept on the couch). I was very very impressed by her. Please give her a huge shout out on her customer service- very very great job there!!
Loved the space-themed, but the paintings as the "headboards" were showing wear on them.
Sadly, both of our showers/tubs had the same issue...we dealt with it but both of them were too hot when at the right pressure and even if it was a lighter pressure it was still too hot. Both my dad and I had issues with it and my special needs young adult daughter wouldn't even bathe due to those issues. Also, the breakfast was very meh; no butter...
One last down note- no pool. Even the email I got mentioned a pool (it also mentioned no breakfast due to covid), so please update those things, cause my son and I were hoping to swim some.
Kristen
Stayed 2 nights in May 2025