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The Moran CITYCENTRE

Property class: 4
VIP Access

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Photo gallery for The Moran CITYCENTRE

Exterior
Rooftop bar, garden views, open daily
Hallway
Terrace/patio
Deluxe Suite, 1 King Bed, Non Smoking (Junior) | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
800 Sorella Court, Houston, TX, 77024
  • Place, CityCentre
    ‪1 min walk‬
  • Place, Town and Country Village
    ‪2 min walk‬
  • Place, Memorial City Mall
    ‪2 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Classic Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(39 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Classic Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Classic Room, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(24 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(20 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Suite, 1 King Bed, Non Smoking (Junior)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Classic Suite, 1 King Bed, Non Smoking (Junior)

9.4 out of 10
Exceptional
(6 reviews)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Studio Suite, 1 King Bed, Accessible, Non Smoking (Junior)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Classic Studio Suite, 1 King Bed, Accessible, Non Smoking (Junior)

  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking (Junior)

Deluxe Suite, 1 King Bed, Non Smoking (Junior) | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Suite, 1 King Bed, Non Smoking (Junior)

9.4 out of 10
Exceptional
(6 reviews)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Premium Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Premium Room, 1 King Bed, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Presidential Suite, 1 King Bed, Non Smoking

  • 167 sq m
  • Sleeps 6
  • 1 King Bed

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About this property

The Moran CITYCENTRE

2 restaurants, an outdoor pool and a health club are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and valet parking.
The Moran CITYCENTRE offers 244 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 49-inch LED televisions come with premium digital channels, pay-per-view films and Netflix.

Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Moran CITYCENTRE's great location gets high marks from our customers. During your stay, you're just a quick walk from Town and Country Village. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter and limo or town car service
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from CityCentre and 5 minutes by car from Westheimer Road
  • Free local-area shuttle service
The Moran CITYCENTRE offers its guests an outdoor pool and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly The Moran CITYCENTRE. A free area shuttle within 5 mi is available. Self parking is free.

This 4-star Houston hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Cafe MORAN – This café serves breakfast and brunch.
The Allegory Bar – Overlooking the garden, this rooftop bar serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free area shuttle up to 5 mi
  • Limo/town car service
  • Free secured self parking on site
  • Secured valet parking on site (USD 48.71 per night; includes in/out privileges)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 18.41 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Cafe MORAN
  • The Allegory Bar

Things to do

  • Health club
  • Outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch LED TV with premium digital channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.25 per accommodation, per night.
  • Service fee: USD 0.54 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 18.41 per person
  • Valet parking fee: USD 48.71 per night (in/out privileges)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Moran CITYCENTRE Hotel
The Moran Hotel CITYCENTRE
The Moran CITYCENTRE Houston
The Moran CITYCENTRE Hotel Houston

The Moran CITYCENTRE Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 702 out of 1010 reviews
Rating 8 - Good. 164 out of 1010 reviews
Rating 6 - Okay. 82 out of 1010 reviews
Rating 4 - Poor. 38 out of 1010 reviews
Rating 2 - Terrible. 24 out of 1010 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Christofer

Location was great! Everything else was mediocre.
Stayed 2 nights in Jan 2026

2/10 Terrible

Haroon

Business traveller
Disliked: Cleanliness, property conditions & facilities
The Moran Citycentre has an ongoing hot water problem. During my stay, there was NO hot water, meaning no hot showers. When I informed the front desk, they said they were aware of the issue. A prolonged lack of hot water raises serious concerns about basic operations…laundry and food service rely on proper temperatures and sanitation standards. Now the stains on the bedsheets make sense. It’s just GROSS. What’s worse, if you read the reviews, this appears to be a recurring issue that’s been mentioned repeatedly. I just wish I had seen those reviews before booking. Also, don’t expect to sleep past 8am. Housekeeping came twice to knock on the door in the morning, ignoring the Do Not Disturb sign. The manager, Juan Rodriguez, was also informed of the issues but there was no response. DO NOT STAY HERE.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2025

6/10 Okay

Leslie

Front lobby is understa
Stayed 1 night in Jan 2026

4/10 Poor

Joshua

Stayed 2 nights in Jan 2026

10/10 Excellent

Michelle

Stayed 1 night in Jan 2026

10/10 Excellent

Philana

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, great everything!
Stayed 1 night in Jan 2026

10/10 Excellent

Christina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved the beautiful surrounding area, and such a nice area to immediately walk to right outside the hotel. The staff were incredibly kind and accommodating, and the rooms were nice and clean.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ana

Stayed 2 nights in Dec 2025

4/10 Poor

Vanessa

Travelled with family
Disliked: Cleanliness, amenities
I’m sooo upset tonight beyond angry, when we set up our reservation for New Year Eve/ New Year was with the intention to come a see fireworks and a celebration activity. I called to confirm that they would have something going on bc I was bring my special needs family paid extra to have the view almost 1k for NOTHING ACTIVITIES NOTHING FIREWORKS NOTHING NOTHING NADA…. If you want to do a celebration you have to pay an extra for end of the year celebration at the hotel we are a family of 6 there’s no way I can afford that. I already paid way more than what I should off. This year was a hard yr for us and I just wanted to go out and give my family some happiness for a harder year to come and this hotel has done us wrong I have failed to give my family anything. I’m so mad bc I called and confirmed, when I called the lady who answered the phone said there would be a celebration in the courtyard that is why we paid extra for the view. And when we arrived the gentleman said no there will be nothing going on , but you pay extra to go to hotel celebration. Please don’t come here where they twist the words to convince and is not worth money to be in your room frustrated with nothing to but watch tv bc there’s nothing open nor anything going on outside everyone is just playing soccer or walking around.
Stayed 1 night in Dec 2025

10/10 Excellent

L'KESHIA

Stayed 1 night in Dec 2025

10/10 Excellent

Jaylynn

Stayed 1 night in Jan 2026

10/10 Excellent

Riana

Liked: Cleanliness, staff & service, amenities
The room was gorgeous. The staff was extremely friendly, all the us from the Valet to the Front Desk. Location is amazing…everything within walking distance. Free parking if you prefer to self park. Will definitely be back.
Stayed 3 nights in Dec 2025

10/10 Excellent

tai

Stayed 2 nights in Dec 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

McKeba

Stayed 3 nights in Dec 2025

10/10 Excellent

BRIAN

Stayed 1 night in Dec 2025

8/10 Good

M

Stayed 2 nights in Dec 2025

10/10 Excellent

Benjamin

Stayed 1 night in Dec 2025

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 3 nights in Dec 2025

8/10 Good

Temiloluwa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was satisfactory.
Stayed 1 night in Dec 2025

8/10 Good

janine

Great location. Room is showing a lot of wear, difficult to find parking. Friendly checkin
Stayed 2 nights in Dec 2025

2/10 Terrible

Mark

Liked: Cleanliness
Disliked: Staff & service
Woke my family up at 11pm to ask if they had checked in, apparently whoever checked us in didn’t. We got room keys, yet the ball was dropped big time!
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Jen

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and welcoming ! The room was clean and our view was perfect!
Stayed 1 night in Dec 2025