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Thompson Houston, by Hyatt

4.0 star property

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Photo gallery for Thompson Houston, by Hyatt

Lobby
Sports facility
Room (Panoramic) | Premium bedding, pillow-top beds, minibar, in-room safe
Outdoor pool, pool cabanas (surcharge), pool umbrellas
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Housekeeping
  • Bar
  • 24/7 front desk
  • Room service

Explore the area

View in a map
1717 ALLEN PARKWAY, Houston, TX, 77019
  • Place, Downtown Aquarium
    ‪20 min walk‬
  • Place, Toyota Center
    ‪3 min drive‬
  • Place, George R. Brown Convention Center
    ‪4 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed (Skyline View)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed (Skyline View)

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Thompson)

Room (Thompson) | Premium bedding, pillow-top beds, minibar, in-room safe

Room (Thompson)

  • 74 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Sky)

Premium bedding, pillow-top beds, minibar, in-room safe

Room (Sky)

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Skyline View)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds (Skyline View)

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Panoramic)

Room (Panoramic) | Premium bedding, pillow-top beds, minibar, in-room safe

Room (Panoramic)

  • 74 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed

10.0 out of 10
Exceptional
(8 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, Corner

Studio Suite, Corner | Premium bedding, pillow-top beds, minibar, in-room safe

Studio Suite, Corner

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Park View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Park View

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

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About this property

Thompson Houston, by Hyatt

Art Deco hotel with full-service spa and free local area shuttle
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a 24-hour health club, a bar/lounge and a coffee shop/cafe are on-site.
Thompson Houston, by Hyatt offers 172 air-conditioned accommodations with MP3 docking stations and minibars. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

A 24-hour health club and complimentary bicycles are featured at the hotel. In addition to a seasonal outdoor pool, other recreational amenities include a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Thompson Houston, by Hyatt. During your stay, you're just a quick walk from Buffalo Bayou Park. You'll find features such as free WiFi in public areas and a free area shuttle, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy pool views while dining at Sol7
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with manicures and pedicures, body wraps or hydrotherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, complimentary bicycles and yoga classes
  • Just a 4-minute drive from Toyota Center and a few minutes from Daikin Park
  • Free local-area shuttle service
  • Dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Thompson Houston, by Hyatt offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Thompson Houston, by Hyatt. You'll have access to the health club at a partner property. A free area shuttle within 3 miles is available. For a fee, parking is available.

This 4-star Houston hotel is smoke free.

Sol7 – This poolside restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Chardon – On-site brasserie. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Covered valet parking on site (USD 60 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chardon
  • Sol7

Things to do

  • 24-hour health club
  • Books
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Helicopter/aeroplane tours
  • Outdoor pool
  • TV in common areas
  • Yoga classes

Family friendly

  • Free area shuttle
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (122 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 15 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2023
  • Communal living room
  • Electric bike charging
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 40.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.95 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 60.00 per night
  • Crib (infant bed) fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in January and close in December.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Thompson Houston
Thompson Houston by Hyatt
Thompson Houston part of Hyatt
Thompson Houston, by Hyatt Hotel
Thompson Houston, by Hyatt Houston
Thompson Houston, by Hyatt Hotel Houston

Thompson Houston, by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 168 out of 213 reviews
Rating 8 - Good. 19 out of 213 reviews
Rating 6 - Okay. 16 out of 213 reviews
Rating 4 - Poor. 6 out of 213 reviews
Rating 2 - Terrible. 4 out of 213 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Adeyemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing! I only just have a reservation about the parking policies!! Am I expected to not have
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Raul

Stayed 1 night in Jul 2025

10/10 Excellent

Ashton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Maritza

Liked: Cleanliness, property conditions & facilities
The art was amazing! The water in the aluminum cans and the beverage refill was great. I loved the French restaurant downstairs. The room was clean, clean and my housekeeper delivered every day. Buyer be aware that they place a 175.00 a day hold on your cc.I stayed for 4 days so do the math. They charge 60.00/ night for parking. They have a self parking at 5.00 per hour but the parking lot is shared with EOS gym which makes it difficult to find parking. It's very very frustrating. I took in a spa day on my birthday! The massage therapist was great! The spa was small and underwhelming. I was greeted with a rose and a glass of champs along with a gift and thoughtful written note from the spa concierge. Interesting thing the pool opens until 10! The Thompson offers a hotel car and driver who can take you anywhere within a 3 to 4 mile radius. Too bad I learned about it on my last day. Maven the coffee and bar spot was a great addition. Just a word of advice to Thompson Let folks know you are charging 42.00/a day fee and placing a hold on cc for each day then deducting 100.00 a day for fees and parking. In my 58 years a hoteling, I must say this is the first time I checked out owing. I live in Vegas with lots of staycations so you can imagine my gag. One more thing, you staff don't wear name tags and I recall names when I see it in writing so I can shout out your staff.
Love these hair art pieces!
View from rooftop pool
Champs and a rose for my birthday!
Balled up VW bug!
Stayed 4 nights in Jul 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Jalisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Necole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Adrienne

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Yvette

Stayed 1 night in Jun 2025

8/10 Good

Ashli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Henrovee

Liked: Cleanliness, amenities, property conditions & facilities
Great environment
Stayed 2 nights in Jun 2025

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

David, Santa Fe

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here several times. Very relaxed place. The adjacent park is so great!
Stayed 2 nights in Jun 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Adina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far, the best hotel I’ve been to. Friendly staff, hospitality, designer toiletries, ETC! Applauds to the night manager, he made my stay memorable! Definitely will be back!! BEST BIRTHDAY GIFT TO MYSELF :)
Stayed 5 nights in May 2025

8/10 Good

David, Santa Fe

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, love being across the street from the park. Very nice. Rooms are beautiful.
Stayed 3 nights in May 2025

10/10 Excellent

Mai

Stayed 1 night in May 2025

10/10 Excellent

david, Katy

Stayed 1 night in May 2025

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome new luxury hotel just minutes from Downtown Houston! The numerous amenities and just the cleanliness of the hotel were excellent! This is the perfect hotel for business travelers or just a weekend getaway in the City…
Stayed 1 night in Jun 2025

10/10 Excellent

Cameron

Stayed 1 night in May 2025