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Thompson Houston, by Hyatt

4.0 star property

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Photo gallery for Thompson Houston, by Hyatt

Lobby
Room (Panoramic) | 1 bedroom, premium bedding, pillow-top beds, minibar
Outdoor pool, pool cabanas (surcharge), pool umbrellas
Conference room with a large screen displaying a cityscape, multiple round tables, and comfortable seating for group discussions and presentations.
Sports facility

Popular amenities

  • Spa
  • Housekeeping
  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
1717 ALLEN PARKWAY, Houston, TX, 77019
  • Toyota Center
    ‪3 min drive‬
  • Daikin Park
    ‪3 min drive‬
  • George R. Brown Convention Center
    ‪4 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪27 min drive‬

Room options

View all photos for Studio Suite, Corner

Studio Suite, Corner | 1 bedroom, premium bedding, pillow-top beds, minibar

Studio Suite, Corner

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Skyline View)

1 bedroom, premium bedding, pillow-top beds, minibar

Room, 1 King Bed (Skyline View)

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Thompson)

Room (Thompson) | 1 bedroom, premium bedding, pillow-top beds, minibar

Room (Thompson)

  • 74 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Sky)

1 bedroom, premium bedding, pillow-top beds, minibar

Room (Sky)

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Park View

1 bedroom, premium bedding, pillow-top beds, minibar

Room, 1 King Bed, Park View

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, minibar

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Skyline View)

1 bedroom, premium bedding, pillow-top beds, minibar

Room, 2 Queen Beds (Skyline View)

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Panoramic)

Room (Panoramic) | 1 bedroom, premium bedding, pillow-top beds, minibar

Room (Panoramic)

  • 74 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

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4.5 out of 5, Wonderful, (1015)
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About this property

Thompson Houston, by Hyatt

Art Deco hotel with full-service spa and free local area shuttle
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a 24-hour health club, a bar/lounge and a coffee shop/cafe are on-site.
Thompson Houston, by Hyatt offers 172 air-conditioned accommodations with MP3 docking stations and minibars. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

A 24-hour health club and complimentary bicycles are featured at the hotel. In addition to a seasonal outdoor pool, other recreational amenities include a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Thompson Houston, by Hyatt. During your stay, you're just a quick walk from Buffalo Bayou Park. You'll find features such as free WiFi in public areas and a free area shuttle, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy pool views while dining at Sol7
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with manicures and pedicures, body treatments or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, complimentary bicycles and yoga classes
  • Just a 4-minute drive from Toyota Center and a few minutes from Daikin Park
  • Free local-area shuttle service
  • Dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Thompson Houston, by Hyatt offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Thompson Houston, by Hyatt. You'll have access to the health club at a partner property. A free area shuttle within 3 miles is available. For a fee, parking is available.

This 4-star Houston hotel is smoke free.

Sol7 – This poolside restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Chardon – On-site brasserie. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Covered valet parking on site (USD 60 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chardon
  • Sol7

Things to do

  • 24-hour health club
  • Books
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Helicopter/aeroplane tours
  • Outdoor pool
  • TV in common areas
  • Yoga classes

Family friendly

  • Free area shuttle
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (122 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 15 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2023
  • Communal living room
  • Electric bike charging
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 40.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.95 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 60.00 per night
  • Crib (infant bed) fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in January and close in December.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Thompson Houston
Thompson Houston by Hyatt
Thompson Houston part of Hyatt
Thompson Houston, by Hyatt Hotel
Thompson Houston, by Hyatt Houston
Thompson Houston, by Hyatt Hotel Houston

Thompson Houston, by Hyatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 133 out of 174 reviews
Rating 8 - Good. 18 out of 174 reviews
Rating 6 - Okay. 14 out of 174 reviews
Rating 4 - Poor. 5 out of 174 reviews
Rating 2 - Terrible. 4 out of 174 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leonard

Stayed 2 nights in Mar 2025

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Fantastic hotel, great location, great staff, really good pool, good restaurant!!
Stayed 1 night in Apr 2025

2/10 Terrible

Cory

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Had an awful experience at the Thompson Hotel in Houston. From the moment I checked in to the moment I left, the staff—valet, front desk, everyone—were rude and unwelcoming. If you’re looking for a true luxury experience, this isn’t it. Save yourself the disappointment and book The Post Oak Hotel instead. That’s real five-star service.
Stayed 1 night in Apr 2025

10/10 Excellent

LINDSEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jared

Stayed 2 nights in Mar 2025

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Greatvproperty
Stayed 2 nights in Mar 2025

6/10 Okay

David

Travelled with group
Liked: Cleanliness, property conditions & facilities

Disappointing. Poor value.

It’s new and clean, but pretty much a faux luxury hotel if you’ve experienced luxury hospitality. Located in a generic tower surrounded by parking lots. Awkward entrance sequence caused by elevators that do not connect directly from ground floor level to room level. Finishes in rooms are cheap. Elevator was audible from room. And to top it all off—and this is the biggest red flag that a property is not luxury—the guy at the reception desk asked if I was here for business or pleasure and after I said pleasure he asked only for one night? Well, actually we just change hotels every night to experience different hotels. But he kept prying for information. Not a good first impression.
Stayed 1 night in Mar 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

inna

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern hotel , clean and cousy
Stayed 2 nights in Feb 2025

10/10 Excellent

diana

Stayed 1 night in Mar 2025

6/10 Okay

Eduardo

Stayed 1 night in Mar 2025

2/10 Terrible

Courtney

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Stay Elsewhere - Better Options in Area

Do not spend your time at this “luxurious refuge/luxury oasis” as there are MUCH better options. Please give your time and money to the Houstonian, Four Seasons, or St. Regis. Pretty interiors don’t equate to paying more to stay at the listed hotels if you can’t provide service. From beginning to end The Thompson missed the mark. 2 parking options overnight - $55 for self right across from the hotel 5 ft away or $60 for valet (which meant parking my car right next to self park). Upon arrival at 2pm we went to the restaurant on-site for lunch. We left at 4:10pm. Between the 2 hours we ordered 2 salads with chicken and salmon. Took almost an hour for our first round of salads to come out - they completely messed up the order and it had to be sent back. They brought the same salads when we ordered different ones a second time. Forgot salmon and then brought it out completely raw. Left avocado off a salad that comes with avocado. Forgot fries. Entire thing was a mess. We utilized the on site car service to go to dinner. After drop off the driver tells us they don’t do pickup. Never mentioned their prior. It was no problem as I can operate ride share services - for someone older who couldn’t, they would have been stranded. Next morning AM yoga from 7:30-8:30 on the roof. Great experience, until 8:05 when they turned on the super loud techno music for the pool. You couldn’t even hear the instructor and this obviously took away the zen.
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

LaTedra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

K Lavon

Stayed 3 nights in Jan 2025

6/10 Okay

Edward

Travelled with partner
Liked: Amenities
The hotel room, pool, and ambiance as a whole were nice. When booking the room, I was misled. Various sites have the king room with a private stand-alone tub. The bathroom is nice and spacious but with a stand-up shower only. The Thompson website is misleading as well. The only restaurant located within the hotel is Sol 7. The website says Sol 7 is upscale and business casual attire, not the case. I felt very overdressed. Entry and exit to the pool is in the middle of the Sol 7 restaurant. Sol 7 food was ok, staff and service were excellent. Toca Madera is a great restaurant but is located across from the hotel valet. So pay attention to the weather. Last but not least, my bill....lol.. I was charged a miscellaneous sale tax $4.95, Destination fee $35, Destination fee state tax $2.10, Destination fee city tax $2.45, Destination fee county tax $1.40..
Stayed 1 night in Feb 2025

10/10 Excellent

Magdalena, Richmond

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very nice, checkin desk staff was very nice. Room wasn't ready until after 430PM. Nice Room, great view, nice hotel. Due to an event at the hotel, there were a of guests. Bar service was terrible and the staff apparently was not happy either. Got a table, but no service. Paid too much for that to happen.
Stayed 1 night in Jan 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Moyra

Stayed 1 night in Feb 2025

8/10 Good

Guillermina, Boerne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property is absolutely beautiful. My only negative was the noise at night. Very loud traffic. We dined at restaurant "Sol"food was okay, lacked flavor. Drinks at the bar were great.
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 1 night in Jan 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025