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WoodSpring Suites Houston 288 South Medical Center

2.5 star property

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Photo gallery for WoodSpring Suites Houston 288 South Medical Center

Fridge, microwave, stovetop, dishwasher
Reception
Desk, blackout curtains, iron/ironing board, free WiFi
Laundry room
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
13150 Cityscape Ave, Houston, TX, 77407
  • Place, NRG Park
    ‪8 min drive‬
  • Place, NRG Stadium
    ‪9 min drive‬
  • Place, MD Anderson Cancer Center
    ‪10 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪39 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Sofa)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking (Sofa)

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

7.4 out of 10
Good
(28 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Sofa)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking (Sofa)

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(11 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

WoodSpring Suites Houston 288 South Medical Center

Hotel in Houston with free parking
This smoke-free hotel features a 24-hour fitness centre, laundry facilities and express check-out. Free WiFi in public areas and free self parking are also provided. Limited housekeeping is available.
WoodSpring Suites Houston 288 South Medical Center offers 121 accommodations with free toiletries and blackout curtains. This accommodation offers separate sitting areas. 42-inch flat-screen televisions come with premium digital channels. Kitchens offer fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at WoodSpring Suites Houston 288 South Medical Center, you'll be close to NRG Stadium. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities and a lift
  • On-site recreation includes a 24-hour gym
  • 10 minutes by car from NRG Stadium and 11 minutes from Houston Zoo
  • Dogs welcome for a fee (restrictions apply)
As a guest of WoodSpring Suites Houston 288 South Medical Center, you'll find a 24-hour fitness centre, laundry facilities, and express check-out. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This Houston hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities

Guest services

  • Housekeeping (limited availability)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2018
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

The front desk is open Monday - Saturday (8 AM - 10 PM) and Sunday - Sunday (10 AM - 8 PM)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the lobby telephone for check-in assistance.

Access methods

Staffed front desk

Pets

  • Pets: USD 5 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 5 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Saturday: 8 AM - 10 PM
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

WoodSpring Suites Houston 288 South Aparthotel
WoodSpring Suites 288 South Aparthotel
WoodSpring Suites Houston 288 South
WoodSpring Suites 288 South
WoodSpring Suites Houston 288 South Medical Center Hotel
WoodSpring Suites Houston 288 South Medical Center Houston
WoodSpring Suites Houston 288 South Medical Center Hotel Houston

WoodSpring Suites Houston 288 South Medical Center Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 183 out of 445 reviews
Rating 8 - Good. 95 out of 445 reviews
Rating 6 - Okay. 56 out of 445 reviews
Rating 4 - Poor. 44 out of 445 reviews
Rating 2 - Terrible. 67 out of 445 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

MATT

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

DiYea

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
No Wi-Fi, no breakfast, you have to go down to get towels, they don’t clean the rooms daily and they don’t make up they beds, their were hole in bathroom door, leather on chairs peeling, I don’t like extended stays it’s because it wasn’t to my standard of cleanliness… I will never go to another extended stay!
Stayed 6 nights in Jul 2025

6/10 Okay

Sheradon

Disliked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was quite safe and cool
Stayed 6 nights in Jul 2025

10/10 Excellent

Jose

Stayed 1 night in Jul 2025

8/10 Good

Arthurine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable and really soft pillows.
Stayed 1 night in Jul 2025

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and the staff was very friendly and professional. I will book another stay soon!
Stayed 10 nights in Jul 2025

4/10 Poor

Latoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Sabrina Arline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the bad reviews shown here, it was a pleasant stay and I enjoyed my time. No issues whatsoever. Past front desk hours, you can only get in the building with your key card which gives a safer experience. Fairly priced and will definitely stay here again.
Stayed 7 nights in Jul 2025

4/10 Poor

Latoria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
Person over stomped and jumped all night waking up my kids and myself throughout the night and morning. Even after staff called they wouldn’t stop. The worst experience was when I went to extend my room for an extra night and was told by a staff member named ANGIE that I would have to pay my original price from check in that included taxes! Something I have never done. Even argued me down that you can’t extend a room without taxes , even though I’ve done just that multiple times!!! I refused and me and my children left. Needs better training working check-in. UNACCEPTABLE
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roaches and mold everywhere

On first glance, the room was fine. As we keep staying, I started noticing molds in the shower, and saw baby roaches about 4 times during my stay. They come from the bed frame, AC, and in the wall cracks. I even saw one crawling on THE BED during my last day there. The bed was also making me itchy and I had bug bites. It was so gross.
Stayed 10 nights in Jun 2025

10/10 Excellent

Dereck

Stayed 1 night in Jul 2025

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Destinee

Stayed 3 nights in Jul 2025

6/10 Okay

Ana

Stayed 7 nights in Jun 2025

2/10 Terrible

Jackson

Disliked: Staff & service, property conditions & facilities
There was one lady that helped with check in that was very kind and stepped in to help everyone because the other two people working the front fought with multiple groups trying to check in
Stayed 1 night in Jun 2025

10/10 Excellent

Kendall

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh gosh where do I start? The staff? LOVELY! The property? LOVELY! CLEANLINESS? LOVELY. Absolutely LOVELY! The property manager was amazing I can’t remember her name but my gosh was she amazing at handling business! The lobby attendant was amazing also we stayed for the Beyoncé Cowboy Carter Tour… the amount of time these girls were willing to put in for us to make sure we were safe while attending events around Houston should be illegal! I was very adamant about coming to this property because of the reviews but turned out it was lies. 100% will be coming back here for my next trip to Houston! Thank you girls so much for everything you guys did to make sure we had a great stay and perfect trip!
Stayed 2 nights in Jun 2025

10/10 Excellent

Lucky

Stayed 4 nights in Jun 2025

10/10 Excellent

Latoria

Stayed 1 night in Jun 2025

10/10 Excellent

Lucky

Stayed 4 nights in Jun 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Stayed 7 nights in Jun 2025

2/10 Terrible

Cinnamon

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

WORST HOTEL EVER

This is one of the worst places I have stayed. It gives off clean environment but it’s not. It’s a lot of drugs users and ghetto people that stay here. You have small dogs to huge Rottweilers. You have to pay for clean linen. I have never ever paid for clean towels and sheets. Never again.
Stayed 4 nights in Jun 2025

4/10 Poor

Laurie

Travelled with family
Disliked: Staff & service, property conditions & facilities
Front desk closed most of the day. Elevator smelled, carpet smells old and needs to be vacummed and steamed.
Stayed 2 nights in Jun 2025

8/10 Good

Alyssa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good for a nights stay, Jst wish they had either a pool or breakfast other than that quiet & clean.
Stayed 1 night in Jun 2025

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