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Sivota Diamond Spa Resort

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Aerial view
Executive Suite, Partial Sea View | Living area | 43-inch plasma TV with satellite channels, TV, DVD player
Premium bedding, down duvets, pillow-top beds, minibar
Balcony
Indoor pool, 3 outdoor pools, free pool cabanas, pool umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Thesprotia, Igoumenitsa, Epirus, 46100
  • Place, Bela Vraka Beach
    ‪8 min walk‬
  • Place, Syvota Harbour
    ‪10 min walk‬
  • Place, Gallikos Molos Beach
    ‪17 min walk‬

Room options

View all photos for Deluxe Room, Sea View

Balcony view

Deluxe Room, Sea View

  • Sea view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Executive Room, Sea View

Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, Sea View

  • Sea view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Junior Suite, Mountain View

Deluxe Junior Suite, Mountain View | Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Junior Suite, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Deluxe Junior Suite, Sea View

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Junior Suite, Sea View

  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Double Room, Private Pool, Sea View

Executive Double Room, Private Pool, Sea View | Premium bedding, down duvets, pillow-top beds, minibar

Executive Double Room, Private Pool, Sea View

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, Mountain View

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, Mountain View

  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Presidential Suite, Sea View

Presidential Suite, Sea View | Balcony

Presidential Suite, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 55 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds, 1 Queen Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Royal Villa, Private Pool

Royal Villa, Private Pool | Private pool

Royal Villa, Private Pool

  • Hill view
  • 60 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, Partial Sea View

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, Partial Sea View

  • Partial sea view
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Executive Suite, Partial Sea View

Executive Suite, Partial Sea View | Living room | 43-inch plasma TV with satellite channels, TV, DVD player

Executive Suite, Partial Sea View

  • Partial sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Executive Suite, Sea View

Executive Suite, Sea View | View from room

Executive Suite, Sea View

  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 2 Single Sofa Beds and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Executive Suite, Mountain View

Executive Suite, Mountain View | Premium bedding, down duvets, pillow-top beds, minibar

Executive Suite, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 2 Single Sofa Beds and 1 Single Bed
  • Free Wi-Fi

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includes taxes & fees
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About this property

Sivota Diamond Spa Resort

This hotel features 2 restaurants, 3 outdoor pools and a full-service spa. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include an indoor pool, a health club and a bar/lounge.
Sivota Diamond Spa Resort offers 82 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and minibars. Pillowtop beds feature down duvets and premium bedding. 43-inch plasma televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

3 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a health club, a hot tub and a sauna.

Guests aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Diamond Spa Center has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open selected days. Children under 14 years old are not allowed in the spa without adult supervision.

During your stay at Sivota Diamond Spa Resort, you're just a quick walk from Ionian Sea. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • For dining with ocean views, stop by Efyra, one of the property's 2 restaurants
  • Take a swim in the indoor and 3 outdoor pools or soak in the hot tub
  • Treat yourself to body wraps, manicures and pedicures or hydrotherapy at Diamond Spa Center
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 15-minute walk of Bela Vraka Beach and Syvota Harbour
  • Airport shuttle service available for a fee
Sivota Diamond Spa Resort offers its guests a full-service spa, 3 outdoor swimming pools, an indoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business centre, 2 meeting rooms, and limo/town car service are available. Event space at this hotel measures 150 square feet (14 square metres) and includes conference space. A children's pool, a hot tub, and a sauna are also featured at the luxury Sivota Diamond Spa Resort. You'll have access to the indoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Igoumenitsa hotel.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:00 AM.
Efyra – Overlooking the ocean and pool, this restaurant serves breakfast, lunch and dinner.
View – Overlooking the ocean and pool, this restaurant only serves dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Efyra
  • View

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Bicycle tours
  • Children's pool
  • Designer stores
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Playground
  • Private wine tours
  • Rowing/canoeing
  • Sauna
  • Steam room
  • Stereo
  • TV in common areas
  • Wine tours

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 150 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 buildings
  • 2 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch plasma TV with cable/satellite channels
  • CD player
  • DVD player
  • MP3 dock

Food and drink

  • Champagne service
  • Free bottled water
  • Freezer
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 21 October and 13 May.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 60 per person (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 998945145
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Sivota Diamond Spa Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 0621Κ015A0172001
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 7:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Diamond Spa Resort
Diamond Spa Sivota
Sivota Diamond
Sivota Diamond Spa
Sivota Diamond Spa Resort
Sivota Diamond Spa Resort Igoumenitsa
Sivota Diamond Spa Igoumenitsa
Sivota Diamond Igoumenitsa
Sivota Diamond Spa Igoumenitsa
Sivota Diamond Spa Resort Hotel
Sivota Diamond Spa Resort Igoumenitsa
Sivota Diamond Spa Resort Hotel Igoumenitsa

Sivota Diamond Spa Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 44 out of 67 reviews
Rating 8 - Good. 14 out of 67 reviews
Rating 6 - Okay. 5 out of 67 reviews
Rating 4 - Poor. 3 out of 67 reviews
Rating 2 - Terrible. 1 out of 67 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
We had a great vacation with friends at this hotel. The staff was very friendly and made our stay very comfortable.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pool area with super sunbeds and view
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Yianni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here - it's worth every penny!

Great facilities, great staff, great spa, great service - everything was simply amazing about this hotel and their team. This has cracked into my top 3 favorite hotels in Greece.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

GEORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean highly recommend this place.
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, great breakfast, nice swimming pool and the gym was good.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is awesome
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel but difficult walk to and from town.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

blenard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and good service but in Albania was better and less pricey.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible stay with family!

From the moment we checked in, we felt welcomed and comfortable. The staff was very friendly, answered all questions, took luggage and escorted us to our room. The hotel was had multiple pools, one just for kids. Great food service at the restaurants and the entire hotel was spotless clean. Rooms were very large and comfortable. Location was great, walking distance to the famous Bella Vraka beach and also the downtown area.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

TAMMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place with great views and very clean!

It was so beautiful and sparkling clean I almost canceled the next stop of our trip to stay longer. Hope to get back there when the water is warmed up and we could enjoy the nice little private pool off our balcony with SUCH a great view. We both enjoyed our massages too!
Stayed 2 nights in May 2023
Verified

10/10 Excellent

E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch resort with fantastic views. Excellent rooms, spacious, comfortable well equipped. Good bar, good dinning options and very good restaurant on property. Parking is tight, like all of Greece. Very friendly and service oriented staff. Frequency of service around pool can be improved.
Stayed 3 nights in Aug 2022
Verified

8/10 Good

Kalliopi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very good in overall but small details could be amended such as coffee machine cleanliness, towel size, USB for the mobile phone can be added, TV size and model.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bella struttura completa di tutto. Bellissima la vista sul mare, camera completa e spaziosa, belle le 3 piscine e ottimo servizio ristorante e bar. Eccellente rapporto qualità prezzo
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Underbart

Fantastisk hotellpärla, kan varmt rekommendera. Underbart och en helt fantastisk utsikt.
Stayed 7 nights in Jul 2023
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fint hotell som rekommenderas

Rent, fint och modernt hotell. P Fantastisk pool - ren och med fin utsikt över havet. Fina rum.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

IOANNIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ALLES SUPER!!!
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with great views and superb pool area
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Georgios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Εξαιρετική διαμονή.
Stayed 1 night in Aug 2020
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort

Not value for money

Unfortunately we are very dissatisfied with our stay at this hotel and that is due to a various amount of reasons, the service was unprofessional and the hotel does not provide a five star resort experience. First of all we had to wait 45 minutes after our check in to get the keys to our room without any logical explanation to why. The service staff at the pool area was inattentive (they didn’t notice us at all when we first came, it took us a good 30 minutes before we could order). The service personnel yelled and made loud noises when clearing the breakfast area which is not the expected behavior for staff that work in a five star resort. The internet didn’t work at the hotel room at all. Positive things: The view Cleanliness All in all not value for money and we wouldn’t recommend staying there.
Stayed 2 nights in Aug 2020
Verified

4/10 Poor

DIMITRIOS

Liked: Room comfort
Disliked: Cleanliness, staff & service
Το προσωπικό με ελάχιστες εξαιρέσεις ( πχ τα κορίτσια του εστιατορίου ) καθόλου ευγενικό και κάποιες φορές ειρωνικό που σε καμία περίπτωση δεν σου θύμιζε συμπεριφορά 5* ξενοδοχείου. Για το δωμάτιο δεν με συνόδεψε κανένας αλλά το βρήκα μόνος μου μετά από οδηγίες στην ρεσεψιόν . Οταν πήγαμε μέσα στο δωμάτιο βρηκαμε εκατονταδες μυρμήγκια το οποίο και αναφέραμε αλλα δυστυχώς δεν έγινε ποτέ τίποτα . Πετσέτες για την ιδιωτική πισίνα έπρεπε να πάρεις από την ρεσεψιόν και να επιστρέψεις τις προηγούμενες που κατακαλόκαιρο με περίπου 100 σκαλιά να ανέβεις ηταν απαγορευτικό . Το WiFi ανύπαρκτο όταν έχει πολύ κόσμο και σε συνδυασμό με το κακο σήμα έκανε την επικοινωνία με τον έξω κόσμο αδύνατη. Στα θετικά το φαγητό μέτριο προς καλό, η θέα πολύ καλή και η καθαριότητα πισίνας αρκετά καλή .
Stayed 1 night in Aug 2020
Verified

4/10 Poor

DIMITRIOS

Liked: Room comfort
Disliked: Cleanliness, staff & service
Το προσωπικό με ελάχιστες εξαιρέσεις ( πχ τα κορίτσια του εστιατορίου ) καθόλου ευγενικό και κάποιες φορές ειρωνικό που σε καμία περίπτωση δεν σου θύμιζε συμπεριφορά 5* ξενοδοχείου. Για το δωμάτιο δεν με συνόδεψε κανένας αλλά το βρήκα μόνος μου μετά από οδηγίες στην ρεσεψιόν . Οταν πήγαμε μέσα στο δωμάτιο βρηκαμε εκατονταδες μυρμήγκια το οποίο και αναφέραμε αλλα δυστυχώς δεν έγινε ποτέ τίποτα . Πετσέτες για την ιδιωτική πισίνα έπρεπε να πάρεις από την ρεσεψιόν και να επιστρέψεις τις προηγούμενες που κατακαλόκαιρο με περίπου 100 σκαλιά να ανέβεις ηταν απαγορευτικό . Το WiFi ανύπαρκτο όταν έχει πολύ κόσμο και σε συνδυασμό με το κακο σήμα έκανε την επικοινωνία με τον έξω κόσμο αδύνατη. Στα θετικά το φαγητό μέτριο προς καλό, η θέα πολύ καλή και η καθαριότητα πισίνας αρκετά καλή .
Stayed 4 nights in Aug 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location with a gorgeous view to the sea. Noisy central air conditioning near the room and a very weak wifi.
Stayed 2 nights in Oct 2019
Verified

2/10 Terrible

Chris

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The Sivota Diamond Spa Resort is situated at the top of a very large steep hill and walking access into the port town is very difficult especially for us as were travelling with 2 pensioners and a 1 year old baby this meant we had to drive each day down to the port or use a local taxi. There was not enough parking spaces for the amount of guests with cars staying. Our in room facilities were non existent - no in room kettle, no coffee or tea making facilities and we had so much trouble to heat up baby milk and food. We were told that we personally had to leave our rooms and walk upto the kitchen where staff would heat these for us. We were also abruptly asked to leave the dining room at 10.30am so that staff could get on with their daily set up even though we were only finishing up our coffee. Speaking of which the only option for coffee was the instant Nescafe from a machine as the espresso machine was not turned on in the bar until after breakfast service at 10.30am. There are also 3 pool areas in this complex and yet not one of them was sectioned off for "adults only" thus meaning we were constantly listening to children shouting and dive bombing into the pools when at times all we wanted was relax and enjoy the surroundings. In our opinion this hotel relies purely on its "Diamond" title than providing anything close to a 5 star experience. The nightly rate is over priced for what you get. I would not stay here again
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only disappointing part was the below par spa. It was dated and the treatments were poor.
Stayed 4 nights in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Rudeness and misinformation

We called the hotel before booking to clarify why the Junior suite showed 2 different prices for 2 adults & 2 kids. We're told the difference was whether the bed sofa in the room was used for the kids or if you wanted separate beds (extra room). We were also offered to book & pay directly to the hotel if we chose the higher price (extra room) which then would include half board for free. Anyhow we decided to book online to get the lower price with the bed sofa for the kids, without half board and to pay extra for our meals at the hotel which we were told is always possible. We got the booking confirmation from hotels.com but later got a message that payment had not gone through. The hotel confirmed they couldn't see a booking at all but asked us to call back next day. Next day they still had no booking as payment had not gone through. I also was informed that we'd be charged the higher price for extra beds anyway!! We had been misinformed. As booking had not gone through yet, I asked if we could rebook then & have halfboard included in the price at least. Had we gotten the right info of course we’d chosen incl. half board as it was same price! “Miraculously” within a minute the payment went through + they charged the pricediff already. The rudeness of the woman on the other line was exceptional. An explanation & a simple no not possible had been enough. Unfortunately the offensive unkind attitude of this one woman when booking gave a negative tone to our whole vacation.
Stayed 5 nights in Aug 2019