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Hotel Mercedes

3.5 star property

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Photo gallery for Hotel Mercedes

Relax on the waterfront deck with lounge chairs and umbrellas, taking in the serene views of the calm body of water and distant mountains.
Creator video
Relax by the serene beachfront pool, surrounded by lush greenery and a unique wave-patterned design.
Relax by the central pool surrounded by sun loungers and umbrellas, with a thatched-roof structure nearby.
Relax in a warm and inviting space with cushioned seating and brick accents.

Popular amenities

  • Bar
  • Gym
  • Pool
  • Spa
  • Room service
  • 24/7 front desk

Explore the area

Map
Avenida Leonardo Reale, 2220, Ilhabela, SP, 11630-000
  • Siriuba Beach
    ‪3 min walk‬
  • Yacht Club de Ilhabela
    ‪3 min drive‬
  • Saco da Capela Beach
    ‪4 min drive‬

Room options

View all photos for Suite Village Junior

Suite Village Junior | 1 bedroom, minibar, in-room safe, blackout curtains

Suite Village Junior

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite Vip

Suite Vip | 1 bedroom, minibar, in-room safe, blackout curtains

Suite Vip

  • 42 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Garden

Suite Garden | 1 bedroom, minibar, in-room safe, blackout curtains

Suite Garden

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Suite Standard Premium

Suite Standard Premium | 1 bedroom, minibar, in-room safe, blackout curtains

Suite Standard Premium

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Standard

1 bedroom, minibar, in-room safe, blackout curtains

Suite Standard

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite Deluxe

Suite Deluxe | 1 bedroom, minibar, in-room safe, blackout curtains

Suite Deluxe

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Village

Suite Village | 1 bedroom, minibar, in-room safe, blackout curtains

Suite Village

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Duplex Village

Suite Duplex Village | 1 bedroom, minibar, in-room safe, blackout curtains

Suite Duplex Village

8.0 out of 10
Very good
(1 review)
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Suite Master Duplex

Suite Master Duplex | 1 bedroom, minibar, in-room safe, blackout curtains

Suite Master Duplex

  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite Ocean

Suite Ocean | 1 bedroom, minibar, in-room safe, blackout curtains

Suite Ocean

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Duplex

Suite Duplex | 1 bedroom, minibar, in-room safe, blackout curtains

Suite Duplex

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Suite Master

Suite Master | 1 bedroom, minibar, in-room safe, blackout curtains

Suite Master

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Relax by the serene pool overlooking the marina and distant mountains.

Hotel Ilhabela

  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.0 out of 5, Very good, (339)
The price is €82
for 1 room
includes taxes & fees
9 Aug - 10 Aug
Hotel Ilhabela

About this property

Hotel Mercedes

Beachside hotel to enjoy 3 outdoor pools and sand beach
Spend the day catching some rays at the beach, relaxing by one of Hotel Mercedes's 3 outdoor swimming pools or pampering yourself at the full-service spa. Housekeeping is available on request.
Hotel Mercedes offers 55 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. 52-inch Smart televisions come with cable channels.

This Ilhabela hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Eme Spa. Services include deep-tissue massages, facials and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
During your stay at Hotel Mercedes, you're just a quick walk from Viana Beach. Enjoy features like free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking
  • The restaurant, beach bar and poolside bar offer choices for drinking and dining
  • Take a swim in the 3 outdoor pools
  • Indulge with facials, hydrotherapy or deep-tissue massages at Eme Spa
  • Services include dry cleaning/laundry, tour or ticket assistance and wedding services
  • On-site recreation includes a 24-hour gym
  • Steps from Viana Beach and 3 minutes on foot from Siriuba Beach
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Hotel Mercedes, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi. This Mediterranean hotel also offers a 24-hour fitness centre, a garden and a terrace. Free valet parking is available.

This 3.5-star Ilhabela hotel is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 10:30 AM.
Hotel Mercedes has a restaurant on site.
Late-night fare is available from room service (during limited hours).

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Spa open daily

Accessibility

  • No lift

More

  • Banquet hall
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 52-inch smart TV with cable channels

Food and drink

  • Late-night room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 10 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Mercedes
Hotel Mercedes Ilhabela
Mercedes Ilhabela
Hotel Mercedes Ilhabela, Brazil
Hotel Mercedes Hotel
Hotel Mercedes Ilhabela
Hotel Mercedes Hotel Ilhabela

Hotel Mercedes Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 121 out of 219 reviews
Rating 8 - Good. 69 out of 219 reviews
Rating 6 - Okay. 19 out of 219 reviews
Rating 4 - Poor. 8 out of 219 reviews
Rating 2 - Terrible. 2 out of 219 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 3 nights in Mar 2025

10/10 Excellent

Armando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

The hotel is fantastic, better than expected. The area, the people and the hotel itself were awesome. The hotel has a restaurant and a private beach. The food was fantastic and the beach is clean and well taken care of. I recommend this hotel to everyone wants a get away from life stress.
Stayed 4 nights in Jan 2025

10/10 Excellent

NELSON

Liked: Cleanliness, staff & service
Stayed 7 nights in Jan 2025

10/10 Excellent

Larisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I enjoyed our stay in this beautiful hotel walking distance to Sino beach.
Stayed 4 nights in Apr 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels on Ilhabela. I highly recommend this place
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time. The hotel is good and the staff is super polite
Stayed 4 nights in Oct 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness
Muito boa. Voltarei com certeza. .local fantástico, ótimo para crianças.
Stayed 2 nights in Feb 2019

10/10 Excellent

Vince, Detroit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel in the Northern Beach area

The Hotel Mercedes is a great older hotel, almost like a castle built into the rocks. The hotel is older but is in a quiet section of the island. They have a nice pier and swimming pool on the ocean and have great views from both. The breakfast buffet is nice and you are within a 10 minute walk of several other beaches.
Stayed 2 nights in Jul 2017

10/10 Excellent

Luciano, São Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything about this hotel was excellent!!!

Two nights at this hotel and price was fair. Breakfast was great!! Pool and deck literally at the beach it's majestic!!

8/10 Good

Fernanda

Stayed 1 night in Mar 2025

10/10 Excellent

Roseli G

Stayed 4 nights in Mar 2025

2/10 Terrible

Lucas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Não fiquem na suíte master duplex!

Me hospedei na Suíte Master Duplex do Hotel Mercedes, o quarto mais caro do hotel, e minha experiência foi simplesmente desastrosa. Em três dias: • O ar-condicionado parou de funcionar QUATRO vezes. No verão. Em Ilhabela. • A jacuzzi na varanda, que era o grande diferencial da suíte, não funcionou e soltava muita sujeira. A manutenção ficou quase 3 horas tentando consertar, e no final admitiram que não sabiam mais o que fazer. • Wi-Fi não funciona no quarto com cama de solteiro, onde o ar-condicionado ainda está funcionando. E na suíte principal (onde deveria ser confortável), estou suando na cama enquanto escrevo essa avaliação. Paguei caro por uma suíte para quatro pessoas sendo que éramos apenas duas, buscando conforto, exclusividade e uma experiência especial. No fim das contas, fiquei assistindo técnico entrar e sair do quarto no meu último dia, ao invés de aproveitar a viagem. E como cereja do bolo: tentei mandar um e-mail de reclamação pro endereço que me passaram e ele simplesmente não existe. Me senti feito de otário. A expectativa era de alto padrão. O que recebi foi descaso, estrutura precária e falta de respeito com o cliente.
Stayed 3 nights in Apr 2025

10/10 Excellent

MARCOS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Thays

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel 10/10 instagramavel é lindo

Hotel 10/10 uma estrutura incrível, muitas opções de piscinas, a piscina que fica dentro do hotel é linda demais, com água verdinha e muito instagramavel. A estrutura que fica na beira da praia junto da piscina e restaurante também é incrível, beleza surreal, por do sol lindo no deck, a estrutura do hotel realmente é muito linda e instagramavel. Quando vamos em direção ao quarto os corredores parem cavernas. Apenas o café da manhã deixou a desejar, é bom mas poderia melhorar.
Stayed 1 night in Mar 2025

10/10 Excellent

Sara Cristina Borges

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilhoso!

O hotel é surpreendente! Na chegada fomos muito bem recebidos, e nos foi apresentado todo o hotel. O quarto era reformado, cama confortável, chuveiro e secador maravilhosos! A piscina com água de cachoeira é linda e fica quentinha mais a tarde, a praia e píer está ao atravessar a rua e tudo muito bem cuidado. Ele é mais bonito pessoalmente do que nas fotos! Atendimento e estrutura merece 5 estrelas.
Stayed 2 nights in Feb 2025

10/10 Excellent

Hemanuela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Adoramos nossa estadia durante o final de semana em que fomos. O Hotel sem dúvida um dos melhores de Ilhabela, bem localizado, enfrente a praia com bar/restaurante e toda a infraestrutura necessária para garantir o conforto aos hóspedes. Os funcionários são bem educados e muito prestativos. Quarto confortável, Wi-Fi funciona super bem em todos os ambientes e o café de Excelente qualidade, servido com vista para o mar. Com certeza voltaremos!
Stayed 2 nights in Jan 2025

10/10 Excellent

Cley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo atendimento, café da manhã excepcional, vista ótima da praia
Stayed 3 nights in Jan 2025

8/10 Good

Helena C. Z.

Travelled with family
Liked: Staff & service

Praia “quase” particular.

Hotel com estrutura de praia e piscina excelentes, um Deck maravilhoso. O restaurante, com poucas opções, é com custos elevados. Hotel está passando por reformas de algumas áreas, a piscina interna não estava sendo utilizada. Café da manhã muito bom com variedade. Camas ok ! Toalhas precisam melhorar “ásperas”, travesseiros precisam trocar.
Stayed 4 nights in Jan 2025

10/10 Excellent

Luis Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tudo perfeiton

Tudo perfeito. Super recomendo. Excelente hotel
Stayed 3 nights in Jan 2025

8/10 Good

Sheyla

Stayed 4 nights in Jan 2025

8/10 Good

GUSTAVO

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Foi muito boa, a localização e atendimento, impecáveis... Mas os estofados e roupa de cama (as decorativas) estavam encardidas assim como teto e detalhes do apartamento
Stayed 3 nights in Jan 2025

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024