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Candlewood Suites Indianapolis Airport by IHG

Property class: 2.5

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Photo gallery for Candlewood Suites Indianapolis Airport by IHG

Exterior
Room amenity
Fridge, microwave, stovetop, coffee/tea maker
Suite, 1 Bedroom, Non Smoking | Premium bedding, pillow-top beds, in-room safe, individually decorated
Suite, 1 Bedroom, Non Smoking | Premium bedding, pillow-top beds, in-room safe, individually decorated

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
5250 W Bradbury Ave, Indianapolis, IN, 46241
  • Place, Rolls-Royce Heritage Trust
    ‪7 min drive‬
  • Place, Lucas Oil Stadium
    ‪9 min drive‬
  • Place, Indiana Convention Center
    ‪11 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪10 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Room amenity

Studio Suite, 2 Queen Beds, Non Smoking

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Room amenity

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Room amenity

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Hearing)

Room amenity

Suite, 1 Queen Bed, Accessible, Non Smoking (Hearing)

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Room amenity

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking

Room amenity

Studio Suite, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(27 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Room amenity

Suite, 1 Bedroom, Non Smoking

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room

8.0 out of 10
Very good
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Candlewood Suites Indianapolis Airport by IHG

Along with a fitness centre, this hotel has a 24-hour business centre and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Weekly housekeeping is available.
Candlewood Suites Indianapolis Airport by IHG offers 125 accommodations with DVD players and a safe. This individually decorated accommodation has separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Indianapolis Airport by IHG. During your stay, you'll be close to Indianapolis Zoo. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests speak favourably about the overall condition of the property and the clean guestrooms
  • 10 minutes by car from Lucas Oil Stadium and 11 minutes from Indianapolis Zoo
  • Pets welcome for a fee
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. A fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites Indianapolis Airport by IHG. Self parking is free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (69 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Built in 2007
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per night
  • Maximum 2 (weight limit: 80 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Indianapolis Airport
Candlewood Suites Hotel Indianapolis Airport
Candlewood Suites Indianapolis Airport
Candlewood Indianapolis
Candlewood Suites Indianapolis Airport Hotel Indianapolis
Indianapolis Candlewood Suites
Candlewood Suites Indianapolis Airport Hotel
Candlewood Indianapolis
Indianapolis Candlewood Suites

Candlewood Suites Indianapolis Airport by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 283 out of 724 reviews
Rating 8 - Good. 189 out of 724 reviews
Rating 6 - Okay. 93 out of 724 reviews
Rating 4 - Poor. 68 out of 724 reviews
Rating 2 - Terrible. 91 out of 724 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean, very comfortable bed, convenient location. Very nice! Will stay again. Hotel was very helpful along with hotels. Com customer service. Needed to come in day earlier and they were very helpful in making this happen!!
Stayed 1 night in Jan 2026

10/10 Excellent

Cheikhouna

Stayed 2 nights in Jan 2026

2/10 Terrible

David

Stayed 2 nights in Jan 2026

2/10 Terrible

Theresa

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Unfamiliar with this area..I choose to stay in this hotel.. it was the worst decision ever!!! They accused me of putting a hairline crack in the grouting between the towels in the shower and kept my deposit, I checked out a day earlier and they didn’t credit my card the day I didn’t stay! The first room was dirty and the Tv was busted, the second room was a newly renovated room but the it had 2 TVs and neither one of them worked well, 1 didn’t get channel at all! The hallways and elevator where dirty and stains and spills everywhere thru out the hotel! I’ve was hung up on by the hotel manager when I ask why my money wasn’t refunded and have been getting the run around about the situation from IHG CORPORATION about it as well.. this company has gone down hill.. I worked for them for 4/12 years and they stood on customer service and high quality service standards.. no it must just be about the money.
The photo they sent saying I damaged the wall
The tvs in the first room
Stayed 3 nights in Jan 2026

8/10 Good

SAMANTHA

Travelled with partner
Liked: Cleanliness
Full kitchens with everything you could need, very friendly staff that make you feel welcome, free laundry facility, clean rooms, & still pretty affordable. Only complaints would be the location, construction going on inside of building, & they need to replace or fix a few washers & dryers. Other than that 0 complaints!
Stayed 1 night in Jan 2026

2/10 Terrible

Raymond

Disliked: Cleanliness, property conditions & facilities
The washe4 dryer doesnt work the staff is unbelievably rude and disrespectful
Stayed 7 nights in Jan 2026

2/10 Terrible

Raymond

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was unbelievably rude as can be and outright beyond disrespectful and failed to show any customer service while also, incorrectly and wrongfully forced into paying extra fees and fines to we hadd alreadÿ paid or chargers that werent real hotel charges.and then ended up charginy an extra night's stay on my booking saying i no showed ust i was there and checked in. Once forced to pay these fees to not get kicked out like they threatened they kicked us out anyways the next day making up some noise complaining and forced me to leave calling the cops and all
Stayed 7 nights in Jan 2026

10/10 Excellent

Christopher

Stayed 1 night in Dec 2025

2/10 Terrible

Roberto

Stayed 1 night in Dec 2025

10/10 Excellent

Gary, Lake Mary

Business traveller, Travelled with partner
Liked: Amenities
The recent renovations were nice, but elevator and other areas still needing to be done aren't so nice. Overall, it was well worth the price and nice place to stay.
Stayed 4 nights in Dec 2025

6/10 Okay

TINA

Business traveller, Travelled with partner
Elevator kept getting stuck no hot water on 5th floor when I mentioned on check out the mgr said oh yes they been having trouble with hot water on 5th floor! WHY DIDNT YOU SAY SOMETHING I WOULD HAVE MOVED FLOORS THEY WERE NOT SOLD OUT!!!
Stayed 4 nights in Dec 2025

6/10 Okay

Jennie

Liked: Cleanliness, staff & service, amenities
Patience had to be exercised since it is undergoing a renovation. And it was priced accordingly, so no real complaints. That being said, one elevator did not work at all and the other would not move down if called to the 5th floor. At least it went up, going down 5 flights was much easier. The room was recently updated so it was very nice. Bed was comfortable and the room was very clean and fresh. The TV had not been set up and since we were there for the Big 10 championship, sports TV was VERY important. The staff was super accomodating and we were moved to a room with a working TV. It, too, was recently upgraded and very nice. The place will be stellar once the reno is done.
Stayed 2 nights in Dec 2025

8/10 Good

alex

Stayed 1 night in Nov 2025

8/10 Good

Ashley

Stayed 4 nights in Nov 2025

10/10 Excellent

Mariela

Stayed 7 nights in Oct 2025

2/10 Terrible

Rachel

Stayed 5 nights in Oct 2025

2/10 Terrible

Randal

Disliked: Cleanliness, staff & service, property conditions & facilities
Had to slap my door to close it, water leaking from dish washer, place was a dump.
Stayed 4 nights in Oct 2025

8/10 Good

Ambrocio

The Room
Stayed 1 night in Oct 2025

4/10 Poor

food

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi was unreliable. Telephone tech support was excellent, the support from the hotel close to non existent although one staff member, Dawn, did try to help but the problem lay with their sub-standard system. Extreme foul language heard from staff members at reception. Attitudes differed markedly between employees, some of whom gossip about guests. Housekeeping only attends each room once per week, floor and surfaces filthy. Between services you are expected to attend reception to collect supplies such as loo paper, clean towels or bed linen then make up the bed yourself. The entire property smells unpleasant. A shuttle service is advertised but does not exist, no airport transfer is available. The advertised breakfast included in the room rate does not exist, either. There is no room service and no kitchen on the premises. There is a store cupboard near reception, most items past the use by date. There are no grocery stores in walking distance. The pool is empty and out of use. Most washing machines and dryers are broken. There is no working CCTV and no evidence of security. A guest's vehicle was stolen out of the car park. Sub-standard room included broken lights, leaking lavatory, leaking kitchen faucet from which water bubbled up under the floorboards - it took a few days to be replaced. Bathroom extractor fan broken and "none available". Only one of the two elevators was working and that was shared with contractors who were attending to renovations.
Stayed 3 nights in Sep 2025

10/10 Excellent

Marcell

Stayed 3 nights in Sep 2025

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Quinisia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We had a room that the television didn’t work. Called service desk and she was up within 10 min to give us a new room. There was a carpet smell at first but once we sprayed the room and turned on the AC it went away
Stayed 1 night in Aug 2025

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 1 night in Aug 2025

6/10 Okay

Amber

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025