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Hilton Garden Inn Indianapolis/Carmel

3.0 star property

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Photo gallery for Hilton Garden Inn Indianapolis/Carmel

Exterior
Indoor pool, open 6:00 AM to 10 PM, pool loungers
Breakfast and dinner served, American cuisine
Reception
Free self-parking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pool
  • Hot tub
  • Breakfast available
  • Pet-friendly

Explore the area

View in a map
13090 Pennsylvania Street, Carmel, IN, 46032
  • IU Health North Hospital
    ‪2 min drive‬
  • Center for the Performing Arts
    ‪4 min drive‬
  • Carmel Christkindlmarkt
    ‪4 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪44 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Down duvets, Select Comfort beds, in-room safe, desk

Room, 1 King Bed, Accessible

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Accessible

Suite, Accessible | Living area | 32-inch LCD TV with cable channels, TV, video game console

Suite, Accessible

  • Sleeps 5
  • 1 King Bed

View all photos for Two Doubles with sofa bed

Two Doubles with sofa bed | Down duvets, Select Comfort beds, in-room safe, desk

Two Doubles with sofa bed

  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Accessible Two Doubles with sofa bed

Accessible Two Doubles with sofa bed | Down duvets, Select Comfort beds, in-room safe, desk

Accessible Two Doubles with sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Down duvets, Select Comfort beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(28 reviews)
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Down duvets, Select Comfort beds, in-room safe, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility, with Peloton)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

Down duvets, Select Comfort beds, in-room safe, desk

Room, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 5
  • 2 Double Beds

Room, 1 King Bed (w/Peloton Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible

Down duvets, Select Comfort beds, in-room safe, desk

Accessible

9.6 out of 10
Exceptional
(7 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Down duvets, Select Comfort beds, in-room safe, desk

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(25 reviews)
  • 74 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Homewood Suites by Hilton Indianapolis Carmel

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.2 out of 5, Very good, 1,010 reviews
The price is €101
includes taxes & fees
14 Sept - 15 Sept
Homewood Suites by Hilton Indianapolis Carmel

About this property

Hilton Garden Inn Indianapolis/Carmel

Suburban hotel with 24-hour fitness centre and 24-hour business centre
This hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hilton Garden Inn Indianapolis/Carmel offers 110 accommodations with MP3 docking stations and video game consoles. Select Comfort beds feature down duvets. 32-inch LCD televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Indianapolis/Carmel. During your stay, you'll be within walking distance of Franciscan Health Carmel. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy American cuisine while dining at Great American Grill
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • 12 minutes by car from Fashion Mall at Keystone and 15 minutes from Butler University
  • Cats and dogs welcome for a fee
Hilton Garden Inn Indianapolis/Carmel offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre, a meeting room, and limo/town car service. Event space at this hotel measures 1266 square feet (118 square metres) and includes conference space. A library, a terrace, and a vending machine are also featured at the business-friendly Hilton Garden Inn Indianapolis/Carmel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Carmel hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Great American Grill – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 14.95 for adults and USD 8.95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,266 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 1 March 2025 to 30 September 2025 (completion date subject to change). The following areas are affected:
  • Business centre
  • Laundry facilities
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 14.95 for adults and from USD 8.95 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Indianapolis/Carmel
Hilton Garden Inn Indianapolis/Carmel
Hilton Garden Inn Indianapolis/Carmel Hotel Carmel
Hilton Carmel
Hilton Garden Inn Carmel
Hilton Garden Inn Indianapolis / Carmel Hotel Carmel
Hilton Garden Inn Indianapolis/Carmel Hotel
Hilton Garden Inn Indianapolis/Carmel Carmel
Hilton Indianapolis Carmel
Hilton Garden Inn Indianapolis/Carmel Hotel
Hilton Garden Inn Indianapolis/Carmel Carmel
Hilton Garden Inn Indianapolis/Carmel Hotel Carmel

Hilton Garden Inn Indianapolis/Carmel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 587 out of 1000 reviews
Rating 8 - Good. 273 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Stayed 1 night in May 2025

10/10 Excellent

Alicia

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Great ammenities inside!
Stayed 1 night in May 2025

10/10 Excellent

Nadlin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean..close to everything. Staff was a bit rude. Despite construction it was still smazy
Stayed 1 night in May 2025

6/10 Okay

Angela

Business traveller
Disliked: Cleanliness, staff & service

Fragrance sensitive

The cleaning supplies smelled like cheap cologne. Me room reeked! I can’t even imagine what kind of chemicals are in that fragrance- it was so offensive
Stayed 2 nights in Apr 2025

4/10 Poor

Kenneth

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Under Construction and Poor Service

The hotel is currently remodeling with 2 floors unusable. No mention was made of this on the website. When I arrived they only had 1 of the 2 rooms we reserved. They found us a 2nd room but it was right by the construction and was noisy until 5 PM. When we checked out they tried to charge me for the second room even after showing them the receipt from the original request showing I had already paid for 2 rooms.
Stayed 1 night in Apr 2025

6/10 Okay

Tamra

Stayed 1 night in Apr 2025

6/10 Okay

Scott and Becki

Travelled with partner
Property was under construction and we were not made aware. Only 4th floor open to guests. Placed right by the elevator and was to much money for what was going on at the time. We get renovations are needed but we definitely overpaid. Disappointed
Stayed 2 nights in Apr 2025

10/10 Excellent

Geena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Mami

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We booked a 2-queen room almost 3 months in advance, but was given a 2-full room. At least the manager called and offered a discount on our stay. Coffee maker did not work and had to be swapped out. Then, the next day, they shut down the water to the whole property for ca. 3 hours. No working bathrooms anywhere! No sincere effort to reach us (we were out when this started but got no calls/texts on our phones -- found out when we came back to the room) and no apology. The hotel should not have had guests with such an extensive construction going on.
Stayed 3 nights in Mar 2025

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great stay maybe will stay again

Upon check-in lady at the desk was on her phone and hardly greeted me. Booked two rooms together, cost the same but in the end one bill was more than the other. Somehow, someone charged stuff from their store to my room but no one in my family purchased. Had to call the desk the next day, even though it was refunded back to me, it still was upsetting that someone can charge to your room without you knowing it. They should ask for an ID and not just name n room number.
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here often for business travel, and the staff is always very kind and friendly. Property is always clean, location is great for area dining/shopping and the rooms are always comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Arnold

Liked: Cleanliness, staff & service, room comfort
I am pretty sure that I selected a room with a tub but we were assigned a wheelchair assessable shower.
Stayed 1 night in Mar 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Feb 2025

8/10 Good

Stefanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect! The beds were just ok. Mattresses were hard and the pillows very squishy
Stayed 1 night in Feb 2025

10/10 Excellent

Jared

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! If I had more reasons to go to this area I would stay here. Very happy with our stay here!
Stayed 3 nights in Feb 2025

4/10 Poor

Jessica

Stayed 1 night in Feb 2025

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally clean and felt very safe at this location. Would stay again and highly recommend.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Feb 2025

10/10 Excellent

Cara

Stayed 1 night in Feb 2025

10/10 Excellent

JacobJill

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good staff
Stayed 2 nights in Jan 2025

10/10 Excellent

SARAH

Stayed 1 night in Feb 2025

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025