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Holiday Inn Express & Suites - North Carmel / Westfield by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites - North Carmel / Westfield by IHG

Lobby sitting area
Desk, iron/ironing board, free cots/infant beds, free WiFi
Desk, iron/ironing board, free cots/infant beds, free WiFi
Free daily buffet breakfast
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
15131 Thatcher Lane, Carmel, IN, 46033
  • Place, Clay Terrace
    ‪15 min walk‬
  • Place, Allied Solutions Center for the Performing Arts
    ‪6 min drive‬
  • Place, Grand Park Sports Campus
    ‪6 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪49 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub) | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 2 Queen Beds

8.4 out of 10
Very good
(31 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed

9.0 out of 10
Wonderful
(51 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room

9.0 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(13 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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4.2 out of 5, Very good, 1,003 reviews
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includes taxes & fees
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About this property

Holiday Inn Express & Suites - North Carmel / Westfield by IHG

Suburban hotel with free breakfast and 24-hour fitness centre
Along with an indoor pool, this hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.
Holiday Inn Express & Suites - North Carmel / Westfield by IHG offers 75 accommodations with free newspapers and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Carmel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites - North Carmel / Westfield by IHG. During your stay, you'll be within walking distance of Clay Terrace. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Clay Terrace and a few minutes from Urban Vines Winery & Brewery
Holiday Inn Express & Suites - North Carmel / Westfield by IHG offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Holiday Inn Express & Suites - North Carmel / Westfield by IHG. Self parking is free.

Smoking is allowed in designated areas at this Carmel hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rodeway Inn Carmel
Rodeway Inn Hotel Carmel
Holiday Inn Express Carmel North Indianapolis Hotel
Holiday Inn Express Carmel North Indianapolis
Holiday Inn Express Suites North Carmel / Westfield
Holiday Inn Express Suites Carmel / North Indianapolis
Holiday Inn Express Suites North Carmel / Westfield by IHG
Holiday Inn Express Suites Carmel / North Indianapolis Westfield
Holiday Inn Express Suites North Carmel / Westfield an IHG Hotel

Reviews

Holiday Inn Express & Suites - North Carmel / Westfield by IHG Reviews

8.0

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 453 out of 1011 reviews
Rating 8 - Good. 258 out of 1011 reviews
Rating 6 - Okay. 153 out of 1011 reviews
Rating 4 - Poor. 92 out of 1011 reviews
Rating 2 - Terrible. 55 out of 1011 reviews

Reviews

6/10 Okay

Randy

Travelled with partner
Liked: Staff & service
The parking lot was well lit, but they only installed cheap 1”mini-blinds so your whole room was bright while trying to sleep. Plus, the shower/bathtub would not drain well. The bathroom also needed a thorough cleaning.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
One of the staff women was very rude
Stayed 6 nights in Jul 2025

4/10 Poor

Michelle

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Free breakfast was terrible. Brown crust on eggs. Sausage was some dry dense mystery meat. Left and went to breakfast elsewhere. Tub diverter stuck on. Sink pop up didn’t work. Loose toilet seat. Would not recommend this hotel.
Stayed 1 night in Aug 2025

6/10 Okay

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alice

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady at fro t desk checking in was very nice and helpful
Stayed 1 night in Jul 2025

8/10 Good

Leroy

Liked: Cleanliness
We had to call three days in a row to get our room cleaned. The bathroom is in need of repair. Shower door does not work properly and all around the bottom edge of the shower is cracked and moldy looking.
Stayed 8 nights in Jul 2025

6/10 Okay

Jeff

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

ELAINE, MILFORD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated with nice bedding. Microwave and fridge. Nice, cold air-conditioning. Nice lobby. Tub was a bit older but efforts to remodel room were nice overall.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort

Would not stare here again

There was no curtain in the window, only a horizontal blind. It was bright in the room all night because of the lights outside. I had to sleep with a pillow on my head. The bathtub was dirty and the water didn't drain so i was on ankle drop water while showering.
Stayed 1 night in Jul 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Probably wont stay again

Pros- Bed was very comfy, hotel was in a good area, service was really good. Manager was new and trying really hard to improve things. Breakfast buffet was well done and good choices. Cons- Looked like hotel had been remodeled a few years back but poorly done. Bathroom door stuck, both of us got stuck in it at different times. Mini fridge needed defrosting but instead of removing it and putting in a new one. They left it to defrost in the room, so water all over the floor and not a pleasant smell. The window AC unit made lots of loud clunky noices (all night long).
Stayed 4 nights in Jul 2025

8/10 Good

Andrea

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The breakfast staffer was AMAZING & helpful! Most of the front desk staff was helpful & wonderful. Our carpet was damp our entire stay. The bathroom door was very warped & the shower could’ve been cleaner. Great location! Lobby, pool & breakfast area were lovely!
Stayed 3 nights in Jul 2025

10/10 Excellent

Dawn

Stayed 4 nights in Jul 2025

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

John A. D.

Stayed 2 nights in Jul 2025

8/10 Good

Thuan

Stayed 3 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

Pete

Travelled with family
Liked: Amenities
Room smelled like dog!
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort

Just ok.

Our room on 2nd floor had poor ventilation and smelled musty after showering even after letting the fan run. Another family said their room on 3rd had a smell right from check-in. Room had big cracks in wall and ceiling. Areas around bottom of shower and bathroom door clearly show age and not the cleanliest. Breakfast on Saturday was supposed to go to 10am but when our team came back from our game at 9:45 there was nothing left to eat and nobody there get more out or provide any. The beds and even the pull out couch was comfy though - got good nights sleep, which is most important.
Stayed 4 nights in Jul 2025

6/10 Okay

Krista

Travelled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and helpful. Nice breakfasts and coffee. When we tried checking in, they either couldn’t figure out which rooms were available or they didn’t have any ready. After standing at desk while they talked on walkie talkies, we finally just went and sat down to wait. It took 15-20 minutes to get a room assigned.
Stayed 2 nights in Jun 2025

4/10 Poor

Peter

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Melissa

Stayed 3 nights in Jun 2025