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Quality Inn & Suites Indianapolis Northwest

2.5 star property

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Photo gallery for Quality Inn & Suites Indianapolis Northwest

Premium bedding, down duvets, desk, blackout curtains
Exterior
Free continental breakfast
Lobby
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

View in a map
5011 Lafayette Road, Indianapolis, IN, 46254
  • Place, Eagle Creek Park
    ‪2 min drive‬
  • Place, Indianapolis Motor Speedway
    ‪8 min drive‬
  • Place, Lucas Oil Stadium
    ‪15 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down duvets, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Upgrade)

Room, 2 Queen Beds, Non Smoking (Upgrade) | Premium bedding, down duvets, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down duvets, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites Indianapolis Northwest

Suburban hotel with free breakfast and 24-hour front desk
Along with coffee/tea in a common area, this hotel has conference space and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, free newspapers and a banquet hall are on-site.
Quality Inn & Suites Indianapolis Northwest offers 75 air-conditioned accommodations with free newspapers and coffee/tea makers. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Quality Inn & Suites Indianapolis Northwest, you'll be within walking distance of Eagle Creek Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast offered
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a meeting room and conference space
  • 13 minutes by car from Indiana Convention Center and 14 minutes from Lucas Oil Stadium
  • Pets welcome for a fee
Free breakfast is served. Public spaces have free WiFi. Event space at this hotel measures 200 square feet (19 square metres) and includes conference space. The business-friendly Quality Inn & Suites Indianapolis Northwest also features coffee/tea in common area and complimentary newspapers in the lobby. Free self parking is available.
Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 200 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Maximum 2 (weight limit: 20 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Indianapolis
Quality Inn Indianapolis
Quality Inn & Suites Hotel
Quality Inn & Suites Indianapolis
Quality Inn & Suites Hotel Indianapolis

Reviews

Quality Inn & Suites Indianapolis Northwest Reviews

6.0

6.0/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness
Rating 10 - Excellent. 72 out of 502 reviews
Rating 8 - Good. 108 out of 502 reviews
Rating 6 - Okay. 123 out of 502 reviews
Rating 4 - Poor. 97 out of 502 reviews
Rating 2 - Terrible. 102 out of 502 reviews

Reviews

6/10 Okay

Meisha

Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
A lot of things in the room were falling apart, including the deadbolt on the door. There were some dirty stains on some of the lamp shades that looked like old food or something & the air conditioner didn't get that cold & was very loud. For a cheap hotel you get what you pay for I suppose
Stayed 2 nights in Aug 2025

2/10 Terrible

Ramon

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Pashon

Travelled with family and small children
Disliked: Amenities
The bed had stains almost like poop or something i saw cigarette burns in the bed. Shower was not cleaned.we just made it work simply because we had no other options. But overall the people were very nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Solaman

Stayed 3 nights in Aug 2025

6/10 Okay

William, Louisville

Travelled with group
Disliked: Property conditions & facilities
It was in a rougher part of the city. The breakfast offered was sparse. It was under some kinda renovation.
Stayed 4 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an adequate stay, the front desk was fantastic, super friendly and helpful. It's an older hotel, The area is fine.Not great but fine. If you're looking for a safe place to stay for a few days or just a night, this works.
Stayed 2 nights in Jul 2025

6/10 Okay

Kent

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was decent, but property is dated & not kept up well. There was a mini-fridge in room. Breakfast was limited with waffles, biscuits & gravy, bagels, coffee& juice. Eggs & ? was always empty & not resupplied even when requested. No elevator. The few restaurants in the area are hard to find.
Stayed 2 nights in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inexpensive but clean.

This was a very inexpensive stay. Bed was comfortable. Floors were all smooth--no carpet, which is a bonus as far as cleanliness. The bathroom floor felt kind of sticky. The bathtub had gashes in the bottom of it--towels looked really skimpy--we opted to not even use it. Breakfast provided options--biscuits and gravy, waffles, but it was unattended and tables needed to be cleaned off and some supplies needed restocking. Desk clerk was friendly and attentive. It seems like the facility has been updated, and they have done a reasonable job.
Stayed 1 night in Jul 2025

4/10 Poor

Kiley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Breakfast was not an actual breakfast, the toilet was barely attached, There was mouse poop on the bed, water pressure was not good at all, mold on the carpet, every bed and covers were stained yellow or had a red stain, moved the bed and there were dead bugs under them. Breakfast was VERY limited staff was friendly
Stayed 2 nights in Jul 2025

2/10 Terrible

Jane

Travelled with pets
Disliked: Amenities
The pictures look great. In actuality, it was gross I checked for bed bugs, exposed the mattress which was yelow and red stained all over. Pillows all were grossly stained. Dirt on floor, in corners, in bathroom, sides of furniture, crusty stuff on the walls. Only a sheet and very light coverlet on bed. No blanket. Towels tiny and scarce. For had to be pounded shut. Weeds overgrown outside. Looks abandoned. I would not recommend this filthy hotel.
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gross! Do NOT Stay Here!

The only thing in this 'hotel' that was slightly clean was the main lobby where you check in. The hallway was dimly lit and dirty. The door to my room was jammed and had to put your shoulder into it to make it open or close. The entire room was disgusting and nothing was clean except MAYBE the bed. Stains on the walls, floors, shower tub, lamp, chair, couch, etc. The paint was peeling in the bathroom and exposed the mold building up below it. There was also a floodlight outside my window that flooded my room with light so I couldn't sleep. The breakfast was pitiful, the choice was an apple, stale cereal, or microwave a nasty biscuit. Also, the room was dirty. Walls are disgusting. The only thing that was adequate about this room was the TV and I will not be staying here ever again. Water fountain in hallway had mold growing around it.
Stayed 1 night in Jul 2025

2/10 Terrible

Shivaranjan

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2025

4/10 Poor

Raymond

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

Asther

No hotter during our stay
Stayed 2 nights in May 2025

6/10 Okay

Michael

Travelled with family
Disliked: Cleanliness
Came up for the Indy 500. Saw a lot of fairly negative reviews. We were just there one night. Compared to the reviews I didn’t feel like it was that bad. It wasn’t the cleanest, kinda had some weird smells but nothing I couldn’t get over. 3 miles from IMS made it pretty convenient. We’ll probably be back again next year.
Stayed 1 night in May 2025

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place should’ve been shut down. It looked like an abandoned building with holes all in the parking lot. The grass was grown up all over the property. The bed sheets, comforter, towels, and floor were all dirty sticky and nasty. They only had 1/3 of a toilet paper roll in the bathroom. I had to go ask for some and was just handed 1 roll not even wrapped up. The mini fridge was on top of another mini fridge not plugged up. The shower water was ice cold and only got lukewarm after my husband then end of my shower. It was a total disappointment and only good for being close to the racetrack.
Stains or other on the comforter
2 mini fridges stacked up on each other 1 not plugged up
Stain or burn hole in sheets
Stayed 1 night in May 2025

6/10 Okay

june

Travelled with family
Disliked: Property conditions & facilities
Very reasonable place to stay close to freeway. Outside appears sketchy and neglected. Be prepared to have $100 CASH with you as they require this cash deposit. Front desk staff seemed somewhat unfriendly. Room adequate. Outdated.
Stayed 1 night in May 2025

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

You stole our money like thieves

Absolutely the WORST. We didn't even stay at that pathetic excuse for a motel. We tried to get reimbursed but they wouldn’t let us. Side door was boarded up. There wasn’t a car in the parking lock which made us feel it was unsafe. The front desk attendant was RUDE. I wouldn’t allow my worst enemy to stay here. I’ve never seen a worst situation in my entire 66 years. If i could rate you a negative 100 I would. What a disgusting pit of a place. I’d be embarrassed to be associated with this piece of xxxx. You stole money from us like thieves. You should be ashamed of yourselves.
Stayed 2 nights in May 2025

4/10 Poor

jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
This property has insufficient plumbing and should fix that before operating rooms
Stayed 1 night in Apr 2025

2/10 Terrible

Anna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

horrible stay

This hotel was awful, we booked it months ago for an upcoming cheer competition, when we arrived it was showing permanently closed on the website, but was clearly under renovations. The front desk informed us that we had to let the water run for 10-15 min for hot water. The room was dirty, we went to target to get clorox wipes to sanitize the room
Stayed 2 nights in Apr 2025

4/10 Poor

lisa

Disliked: Cleanliness, property conditions & facilities, room comfort

Do not stay here

Upon looking this hotel up on Google, it shows as "permanently closed". It was open, but should be closed. The few rooms that are rentable are cobbled together and in very poor condition. Every single wall and baseboard needs to be painted. The floor is new laminate, but not cleaned. Our feet and socks were black! The toilets were working, sort of, and the front desk person told us to let the water in the shower run for 15-20 minutes before showering to get the hot water running?!?! What a waste of water! The 2nd floor was under construction, with several shady people coming and going. In addition, the rooms are not clean. It is in a very poor, scary part of town, with trash everywhere. The police were at the hotel 2 times during our stay. Across the highway is a walmart, but not really any other recognizable food establishments. A gas station is next door to the hotel, and that was our saving grace! They had a super friendly cashier, and had every snack we could have wanted. At the hotel, There is a breakfast of biscuits and gravy served each morning, eggs, sausage and a couple of other cold items. It was basic, but fine. Each room is given exactly 2 thin small towels, and we had to beg to get 1 or 2 more. The front desk person was nice, and tried to be accomodating, but he was the only one there most of the time and running it by himself. The cost was $100+ per night! and I would not stay here again. I am running out of space, but I could go on and on with my review.
Stayed 2 nights in Apr 2025

2/10 Terrible

Kimberly

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
As soon as I pulled up to this location, I was nervous. It’s in a sketchy area in a lot all by itself. There were barely any cars in the parking lot. As soon as I walked in, I got hit with a gross smell. I asked the front desk agent the occupancy of the hotel. He just responded “15”, to which I said “percent?!” Without even looking at me, he rudely says “rooms”. How I’m supposed to know the hotels overall room count is beyond me. After that terrible interaction, I walked down a filthy, smelly hallway to my filthy, smelly room. There was dirt and other stains on the walls, alarm clock, furniture and TV. One comforter had white stains on it and both had cigarette burn holes. It was literally one of the nastiest hotels I’ve been to and the front desk agent was rude. I took lots of pictures and went back to the front desk to immediately check out. The pictures of this place are deceiving! Do not stay here unless enjoy fowl smells and questionable stains!
Stayed 2 nights in Mar 2025

8/10 Good

Nobuyuki

Liked: Cleanliness, amenities, property conditions & facilities
It was a comfortable stay. I first had trouble with hot water, but after talking to the reception, the issue was resolved. Transportation might be difficult without personal cars, but otherwise, it was a good stay with nice price that included breakfast.
Stayed 1 night in Mar 2025

2/10 Terrible

EMMANUEL

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems like a good location but the hotel has definitely seen better days. Very old, dirty towels, hot water went out in the middle of my daughter showering. Would have preferred to move to another hotel but just sucked it up since we were only staying for the night.
Stayed 1 night in Mar 2025

2/10 Terrible

Deborah

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The doors were broken, the sheets were stained and over all it was a very unpleasant stay. I would not recommend anyone stay here.
Stayed 2 nights in Mar 2025