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Sheraton Indianapolis City Centre Hotel

Property class: 4

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Photo gallery for Sheraton Indianapolis City Centre Hotel

Exterior
Creator video - submitted by JetsettingJabber
Meeting facility
Lobby
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
31 W Ohio St, Indianapolis, IN, 46204
  • Place, Gainbridge Fieldhouse
    ‪8 min walk‬
  • Place, White River State Park
    ‪10 min walk‬
  • Place, Lucas Oil Stadium
    ‪15 min walk‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪20 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed, City View

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed, City View

8.8 out of 10
Excellent
(48 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, City View

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(54 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed, City View

7.2 out of 10
Good
(18 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (View)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 2 Double Beds (View)

9.4 out of 10
Exceptional
(13 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (View)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed (View)

7.8 out of 10
Good
(11 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View

Executive Suite, 1 King Bed with Sofa bed, City View | Premium bedding, down duvets, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds, City View (Hearing Accessible)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 2 Double Beds, City View (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-in Shwr)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Hearing Accessible)

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed, City View (Hearing Accessible)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
3.4 out of 5, 1,001 reviews
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About this property

Sheraton Indianapolis City Centre Hotel

This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available once per stay.
Sheraton Indianapolis City Centre Hotel offers 378 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and portable fans. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sheraton Indianapolis City Centre Hotel. During your stay, you're just a quick walk from Gainbridge Fieldhouse. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at Alexanders Bar and Grill
  • Breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Soldiers and Sailors Monument and 9 minutes on foot from Gainbridge Fieldhouse
  • Cats and dogs welcome for a fee
Sheraton Indianapolis City Centre Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 17997 square feet (1672 square metres) and includes conference space. The business-friendly Sheraton Indianapolis City Centre Hotel also features multilingual staff, a garden, and concierge services. Parking is available for a fee.

This 4-star Indianapolis hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 11:00 AM.
Alexanders Bar and Grill – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Circle Cafe – This coffee shop specialises in American cuisine and serves breakfast and lunch. Open daily.
Monumental Coffee – On-site coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible van parking available

Food and drink

  • Local cuisine breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Alexanders Bar and Grill
  • Circle Cafe
  • Monumental Coffee

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 17,997 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (99 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 21 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool
The property will be renovating from 6 May 2025 to 31 December 2026 (completion date subject to change). The following areas are affected:
  • Parking area
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately USD 25 per person
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive smart lock details.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Hotel Indianapolis City Centre
Sheraton Indianapolis City Centre
Indianapolis Sheraton
Sheraton Indianapolis
Sheraton Indianapolis City Centre Hotel
Sheraton Indianapolis City
Sheraton Indianapolis City Centre Hotel Hotel
Sheraton Indianapolis City Centre Hotel Indianapolis
Sheraton Indianapolis City Centre Hotel Hotel Indianapolis

Sheraton Indianapolis City Centre Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 566 out of 1000 reviews
Rating 8 - Good. 196 out of 1000 reviews
Rating 6 - Okay. 101 out of 1000 reviews
Rating 4 - Poor. 70 out of 1000 reviews
Rating 2 - Terrible. 67 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Taojunfeng

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk is really nice and patient with my cancellation and rebooking.
Stayed 2 nights in Jan 2026

10/10 Excellent

maya

Stayed 2 nights in Dec 2025

10/10 Excellent

May

Stayed 1 night in Jan 2026

10/10 Excellent

Tino

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was very helpful.
Stayed 3 nights in Dec 2025

8/10 Good

Darius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No breakfast
Stayed 1 night in Dec 2025

8/10 Good

Angela

Stayed 3 nights in Jan 2026

10/10 Excellent

Ariana

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
They were very friendly and accommodating. Would stay again
Stayed 1 night in Dec 2025

6/10 Okay

Breona

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was super friendly and professional. However the hotel had a lot of gnats and the hotel was outdated and needed a lot of work.
Stayed 1 night in Jan 2026

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and we were upgrade to an executive suite, which was very nice. Fia, the bartender was excellent.
Stayed 1 night in Jan 2026

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional and engaging. The room was nice and clean with a great city view! The location was excellent in the heart of downtown.
Stayed 1 night in Dec 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities
Clean room. Great staff.
Stayed 3 nights in Dec 2025

6/10 Okay

Jaiden

Travelled with partner
Liked: Cleanliness
The hotel itself was nice and the view was beautiful. I did not get a chance to experience the “free” breakfast because to my knowledge the breakfast buffet was $25/person. Upon booking I was not notified that the hotel parking lot was under construction and that I could not park there, a staff member instructed me to park at the building across the street and that it was paid parking. I was not informed upon this instruction that the parking garage I was told to use was attached to a bank and I was unable to get my car out the next day because the bank was closed for the weekend and ended up having to pay for multiple days of parking.
Stayed 2 nights in Dec 2025

10/10 Excellent

Elona

Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful. We had an issue with heating, they were very prompt to stop by. 100% satisfied. Cleaner came everyday stack coffee changed towels and sheets. Great experience, strongly recommend.
Stayed 2 nights in Dec 2025

2/10 Terrible

jose luis

Stayed 1 night in Dec 2025

6/10 Okay

Jesus

Stayed 3 nights in Dec 2025

8/10 Good

Tobias

Liked: Cleanliness, amenities
The staff here is great. And the location is iconic, with some incredible views of Monument Circle. The hotel itself could really use a refresh, but things were generally clean. I was happy with my stay. And, again, a call out to an engaged and communicative team! That was a big plus!
Stayed 1 night in Dec 2025

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was great, and the staff was also.
Stayed 2 nights in Dec 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities
Was to loud right next to the elevator
Stayed 3 nights in Dec 2025

8/10 Good

Ashley

Stayed 1 night in Dec 2025

8/10 Good

Jacob

Stayed 1 night in Dec 2025

10/10 Excellent

Erica

Stayed 2 nights in Dec 2025

8/10 Good

ALEM

Stayed 1 night in Dec 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not have breakfast. Check in was quick and way b4 scheduled time. Beware of the construction, drilling, banging going on, front desk didn’t inform me aft a long flight. I believe all rooms were affected from the construction room #s(1001/1002/1003/1004/1005). Also, no alarm clock in rooms, requested a 0345hr wake call at check in, again to confirm and a 3rd time after getting in close to midnight(MNF🏈🏈). Informed the desk staff at 0400hrs no alarm wake up call was initiated, when my scheduled uber to airport arrived. Did make it to the airport in time. Lobby was nice!
Stayed 1 night in Dec 2025

10/10 Excellent

Amor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2025

6/10 Okay

Timothy

Stayed 1 night in Dec 2025

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