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Sheraton Indianapolis City Centre Hotel

Property class: 4

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Photo gallery for Sheraton Indianapolis City Centre Hotel

A Sheraton hotel with a rooftop pool, surrounded by high-rise buildings.
Creator video - submitted by JetsettingJabber
A hotel lobby with a reception desk, a chandelier, and a decorative floor pattern.
A dining table set for a meal with candles, glasses, and cutlery, overlooking a cityscape.
A cityscape with high-rise buildings, including a Sheraton hotel, and a statue on a pedestal.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
31 W Ohio St, Indianapolis, IN, 46204
  • Place, Indiana Convention Center
    ‪8 min walk‬
  • Place, Gainbridge Fieldhouse
    ‪8 min walk‬
  • Place, White River State Park
    ‪10 min walk‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪20 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed, City View

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Traditional Room, 1 King Bed, City View

8.8 out of 10
Excellent
(50 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Room, 2 Double Beds, City View

A hotel room with two beds, a desk, a TV, and a large window with curtains.

Traditional Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(60 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a chair, a TV, and a mirror.

Deluxe Room, 1 King Bed, City View

7.4 out of 10
Good
(21 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Room, 2 Double Beds (View)

A hotel room with two beds, a desk, a TV, and a large window with curtains.

Traditional Room, 2 Double Beds (View)

8.6 out of 10
Excellent
(18 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Traditional Room, 1 King Bed (View)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed (View)

8.0 out of 10
Very good
(13 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View

A hotel room with a bed, a nightstand, a lamp, a chair, a bookshelf, and a television.

Executive Suite, 1 King Bed with Sofa bed, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Traditional Room, 2 Double Beds, City View (Hearing Accessible)

A hotel room with two beds, a nightstand with a lamp, a chair, and a window with curtains.

Traditional Room, 2 Double Beds, City View (Hearing Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Traditional Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-in Shwr)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, City View (Hearing Accessible)

A hotel room with a large bed, a desk with a chair, a TV, and a mirror.

Deluxe Room, 1 King Bed, City View (Hearing Accessible)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Sheraton Indianapolis City Centre Hotel

This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available once per stay.
Sheraton Indianapolis City Centre Hotel offers 378 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and portable fans. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sheraton Indianapolis City Centre Hotel. During your stay, you're just a quick walk from Gainbridge Fieldhouse. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at Alexanders Bar and Grill
  • Breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Soldiers and Sailors Monument and 9 minutes on foot from Gainbridge Fieldhouse
  • Cats and dogs welcome for a fee
Sheraton Indianapolis City Centre Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 17997 square feet (1672 square metres) and includes conference space. The business-friendly Sheraton Indianapolis City Centre Hotel also features multilingual staff, a garden, and concierge services. Parking is available for a fee.

This 4-star Indianapolis hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 11:00 AM.
Alexanders Bar and Grill – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Circle Cafe – This coffee shop specialises in American cuisine and serves breakfast and lunch. Open daily.
Monumental Coffee – On-site coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible van parking available

Food and drink

  • Local cuisine breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Alexanders Bar and Grill
  • Circle Cafe
  • Monumental Coffee

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 17,997 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (99 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 21 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool
The property will be renovating from 6 May 2025 to 31 December 2026 (completion date subject to change). The following areas are affected:
  • Parking area
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately USD 25 per person
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Guests will receive smart lock details.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Hotel Indianapolis City Centre
Sheraton Indianapolis City Centre
Indianapolis Sheraton
Sheraton Indianapolis
Sheraton Indianapolis City Centre Hotel
Sheraton Indianapolis City
Sheraton Indianapolis City Centre Hotel Hotel
Sheraton Indianapolis City Centre Hotel Indianapolis
Sheraton Indianapolis City Centre Hotel Hotel Indianapolis

Sheraton Indianapolis City Centre Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 568 out of 1005 reviews
Rating 8 - Good. 198 out of 1005 reviews
Rating 6 - Okay. 109 out of 1005 reviews
Rating 4 - Poor. 66 out of 1005 reviews
Rating 2 - Terrible. 64 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay and we are lucky to have stayed there.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, and the location is perfect for easy walking around the downtown area
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, pool was quite nice, views spectacular
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

ANGELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff - Raina and Autumn were outstanding and so warm and helpful. The restaurant staff especially Allie made our stay the absolute best!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for my two night stay. The staff, especially Kay, was amazing. There is so much to go around the area - and is walkable. Our room was great with a beautiful view.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very good value for a downtown spot! The pool area overlooking the monument roundabout was great. The hotel was clean, and the front desk was friendly and efficient. Thanks!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Brayan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay at this hotel! We met Sabrina at the front counter and she was very kind and friendly. She explained all the amenities that we available to us and got us checked in quickly.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ashley

Loved how many pillows there were!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dana

The restaurant food was really good and fresh. Our waitress was really nice too. Check in was quite busy but the employees were quick and efficient.
Stayed 1 night in May 2026
Verified review

8/10 Good

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, confortable room Good restaurants No parking, but theres one nearby $35 a day
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Latoya

Bae had a great selection.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities
Room was very clean, Staff was very helpful and the food was very good.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Efrancelor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in May 2026
Verified review

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean but air condition was loud. Shower had great water pressure. Staff was nice
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Dwelt Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall wonderful
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Austin

Great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Erik

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Joseph

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
the view
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities
Room was great, and the staff was also.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Ariana

Liked: Cleanliness, amenities, property conditions & facilities
They were very friendly and accommodating. Would stay again
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kyla

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, very spacious! I liked the on-site amenities as well. Staff were very nice, especially front desk!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities
Clean, comfortable, friendly staff.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very curteous and helpful. The rooms are a little dated, but it was still a very nice hotel and experience.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Miles

Liked: Cleanliness, staff & service
Very nice pool and wonderful staff.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with a view
Stayed 1 night in Nov 2025

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