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Sheraton Indianapolis City Centre Hotel

4.0 star property

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Photo gallery for Sheraton Indianapolis City Centre Hotel

Meeting facility
Creator video
Garden
Outdoor pool
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

View in a map
31 W Ohio St, Indianapolis, IN, 46204
  • Place, Gainbridge Fieldhouse
    ‪8 min walk‬
  • Place, Lucas Oil Stadium
    ‪15 min walk‬
  • Place, Indianapolis Zoo
    ‪6 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪20 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed, Non Smoking, City View

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking, City View

8.8 out of 10
Excellent
(46 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, City View

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(52 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Corner

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed, Corner

7.2 out of 10
Good
(18 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (View)

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 2 Double Beds (View)

9.4 out of 10
Exceptional
(13 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (View)

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed (View)

8.0 out of 10
Very good
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View

Executive Suite, 1 King Bed with Sofa bed, City View | Premium bedding, down duvets, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking, City View (Hearing Accessible)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 2 Double Beds, Non Smoking, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Access, Roll-in Shwr)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Corner (Hearing Accessible)

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, Corner (Hearing Accessible)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Indianapolis City Centre Hotel

Hotel with an outdoor pool, steps from Soldiers and Sailors Monument
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available once per stay.
Sheraton Indianapolis City Centre Hotel offers 378 accommodations with iPod docking stations and a safe. Beds feature down duvets and premium bedding. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and portable fans. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sheraton Indianapolis City Centre Hotel. During your stay, you're just a quick walk from Gainbridge Fieldhouse. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at Alexanders Bar and Grill
  • Breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Soldiers and Sailors Monument and 6 minutes on foot from Circle Center Mall
  • Cats and dogs welcome for a fee
Sheraton Indianapolis City Centre Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 17997 square feet (1672 square metres) and includes conference space. The business-friendly Sheraton Indianapolis City Centre Hotel also features multilingual staff, a garden, and concierge services. Parking is available for a fee.

This Indianapolis hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 11:00 AM.
Alexanders Bar and Grill – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Circle Cafe – This coffee shop specialises in American cuisine and serves breakfast and lunch. Open daily.
Monumental Coffee – On-site coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Local cuisine breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Alexanders Bar and Grill
  • Circle Cafe
  • Monumental Coffee

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 17,997 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (99 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 21 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool
The property will be renovating from 6 May 2025 to 31 December 2026 (completion date subject to change). The following areas are affected:
  • Parking area
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately USD 25 per person
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive smart lock details.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Hotel Indianapolis City Centre
Sheraton Indianapolis City Centre
Indianapolis Sheraton
Sheraton Indianapolis
Sheraton Indianapolis City Centre Hotel
Sheraton Indianapolis City
Sheraton Indianapolis City Centre Hotel Hotel
Sheraton Indianapolis City Centre Hotel Indianapolis
Sheraton Indianapolis City Centre Hotel Hotel Indianapolis

Sheraton Indianapolis City Centre Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 573 out of 1000 reviews
Rating 8 - Good. 200 out of 1000 reviews
Rating 6 - Okay. 93 out of 1000 reviews
Rating 4 - Poor. 70 out of 1000 reviews
Rating 2 - Terrible. 64 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nya

Liked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Shari

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
It was an old hotel that needed to be updated. Our room had a musty sewer smell for part of our stay. Great location though.
Stayed 2 nights in Aug 2025

6/10 Okay

Gina

Travelled with partner, Travelled with group
Liked: Staff & service
Pool was nice, however no rooftop bar & pool side service was very limited & drinks were premade from a can.
Stayed 3 nights in Aug 2025

8/10 Good

Rosalyn

Liked: Cleanliness, staff & service, room comfort

Parking Nightmare

When me and my husband arrived we noticed their garage was shut down..there was so much cluster in front of the hotel we had to circle around the block for 15 mins before we can get in front of the door.. the construction through us by surprise... I just wish we were made aware since you pretty much have no choice but to pay $55 a night for valet. I can say the valet crew were very nice and courteous..overall, the hotel is nice but outdated, and if we were to stay again I will be sure they are done with their parking garage
Stayed 2 nights in Aug 2025

10/10 Excellent

Pam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay !!! Staff, cleanliness, area and walkable to almost anything you need!! Will def be using them a lot more
Stayed 1 night in Aug 2025

4/10 Poor

Jessi

Stayed 2 nights in Aug 2025

6/10 Okay

Irisay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is really old!
Stayed 2 nights in Aug 2025

2/10 Terrible

Christopher

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Under a remodel….not enough parking. Gave us the wrong room type.
Stayed 3 nights in Jul 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, they were having construction on the parking garage, but it didn’t interrupt our stay at all. At dinner at the bar area and enjoyed our stay. Every employee was nice and courteous!
Stayed 1 night in Jul 2025

2/10 Terrible

Claudia

Stayed 1 night in Jul 2025

10/10 Excellent

Marley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it 😀
Stayed 1 night in Jul 2025

4/10 Poor

jeffrey

Liked: Cleanliness, staff & service
I was rired and got the wrong bef. Parming was expensive
Stayed 1 night in Jul 2025

10/10 Excellent

Jasmine

Stayed 1 night in Jul 2025

2/10 Terrible

Stephanie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wont be back!

Hotel was DIRTY! Everytime we requested our car it was a veryyy long wait! Pool was old and outdated with no shallow end!
Stayed 2 nights in Jul 2025

10/10 Excellent

Nomsy

Stayed 1 night in Jul 2025

2/10 Terrible

Clint

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We were not told they are under major renovations, parking garage was not available, had to pay for valet parking, our room was not available for check in, waited over an hour and our room was still not available, settled for a different room, restaurant in the hotel was way over priced for the quality of food, pool was misrepresented and couldnt even use it due to the hotel being at full capacity, the toilet looked like an after thought of placement with the handle being under the vanity, would only flush if you pulled up on the handle, bathroom door would not shut and would get wedged closed of you tried and was damaged, double bed room with only enough towels and wash clothes for one person, the tv remote was so worn out you could only change channels going down, went to check out and the valet service to get your car took over 30 minutes. What a disaster this hotel is. Will never use Sheraton again, dont go here. We could have recieved this kind of experience anywhere and with alot less money. Spent extra for parking, wasnt going to eat at the hotel so spent more waiting for our room and couldnt leave easily due to the valet service being over whelmed, people screaming in the hall way at 3am. We would have been better off sleeping in our car. You should be ashamed of yourselves. Dont go here
Stayed 1 night in Jul 2025

6/10 Okay

Daniel

Stayed 1 night in Jul 2025

4/10 Poor

Jalene

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Seems like sketchy pool closes way too early no air in room
Stayed 1 night in Jul 2025

8/10 Good

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable for our stay. Unfortunately, there were no king bed rooms available when we arrived even though that’s what we booked. Suhaib at the front desk was accommodating and provided us a breakfast voucher which was appreciated.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

⭐️⭐️⭐️⭐️⭐️ HIGHLY RECOMMEND!!

The hotel was great!! The check-in process was smooth, and the staff was very friendly. Our room was clean, pretty spacious, and had a nice view! The amenities were great too, especially the rooftop pool, which was thee place to hang out whenever we had free time. I also really enjoyed the breakfast offered in the café. The biscuits and gravy were a favorite! The location was perfect, right by everything, and I felt safe, relaxed, and well taken care of the entire time. If you’re looking for comfort, convenience, and outstanding service, this is the place to stay. I’ll absolutely be back!
Stayed 1 night in Jul 2025

4/10 Poor

Paul

Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
Very nice hotel!!
Stayed 1 night in Jul 2025

2/10 Terrible

Greg

Got the wrong room. No available parking.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marcia Lynn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The Sheraton is having some repair or renovation work done so there were large metal pipes that make tge libby area very dark and it feels cramped our bedroom was grat. Thw beds comfortable. There was some noise at night from revving cars. Overall the room was comfortable
Stayed 3 nights in Jul 2025

8/10 Good

Gregory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025