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SpringHill Suites by Marriott Indianapolis Keystone

Property class: 2.5

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Photo gallery for SpringHill Suites by Marriott Indianapolis Keystone

Property amenity
Lobby lounge
View from property
Indoor pool
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
9450 COUNSELORS ROW, Indianapolis, IN, 46240
  • Place, Fastimes Indoor Karting
    ‪11 min walk‬
  • Place, Fashion Mall at Keystone
    ‪2 min drive‬
  • Place, Indianapolis Motor Speedway
    ‪27 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed

9.4 out of 10
Exceptional
(36 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(16 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Mobility Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

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About this property

SpringHill Suites by Marriott Indianapolis Keystone

An indoor pool, dry cleaning and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out and a front desk safe. Weekly housekeeping is available.
SpringHill Suites by Marriott Indianapolis Keystone offers 80 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. 55-inch flat-screen televisions come with premium cable channels and Netflix.

This Indianapolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at SpringHill Suites by Marriott Indianapolis Keystone. During your stay, you'll be within walking distance of Fashion Mall at Keystone. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, laundry facilities and a lift
  • Just a 5-minute drive from Fashion Mall at Keystone and 14 minutes from Butler University
  • Pets welcome for a fee
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly SpringHill Suites by Marriott Indianapolis Keystone also features an indoor pool, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This Indianapolis hotel is smoke free.

Guests are served a free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [Residence Inn by Marriott]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
The check-in location differs from the property location. To check in, guests will need to go to Residence Inn by Marriott
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Indianapolis Keystone
SpringHill Suites by Marriott Indianapolis Keystone Hotel
SpringHill Suites by Marriott Indianapolis Keystone INDIANAPOLIS

SpringHill Suites by Marriott Indianapolis Keystone Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 220 out of 294 reviews
Rating 8 - Good. 56 out of 294 reviews
Rating 6 - Okay. 7 out of 294 reviews
Rating 4 - Poor. 7 out of 294 reviews
Rating 2 - Terrible. 4 out of 294 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located close to a main highway for easy on/off but not close enough for hearing or seeing the traffic. Great breakfast, nice staff, and very large rooms. I had a king suite and had lots of space to work. Highly recommend.
Stayed 1 night in Jan 2026

8/10 Good

Debra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Close to restaurants and family. Great choices for complimentary breakfast. Staff was exceptional. Clean comfortable room but not quiet. Could hear through wall and doors slamming.
Stayed 1 night in Jan 2026

8/10 Good

James, Northbrook

Stayed 4 nights in Jan 2026

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, spacious, great breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities
Staff was very nice and the hotel was very clean.
Stayed 2 nights in Dec 2025

10/10 Excellent

Cody

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, clean modern rooms, great breakfast and a pretty large pool!
Stayed 1 night in Dec 2025

8/10 Good

Darwin

Stayed 1 night in Dec 2025

10/10 Excellent

Teylor

Stayed 1 night in Dec 2025

10/10 Excellent

Duong Duc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Regina

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfy bed, quiet
Stayed 1 night in Nov 2025

10/10 Excellent

tim

Stayed 1 night in Nov 2025

4/10 Poor

Brieann

Stayed 2 nights in Nov 2025

10/10 Excellent

Steve, Oswego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

8/10 Good

Darin

Stayed 1 night in Nov 2025

10/10 Excellent

Kristina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Springhill is a nice hotel to stay at. Pleasant people, nice area.
Stayed 3 nights in Nov 2025

10/10 Excellent

Scott

Stayed 1 night in Oct 2025

10/10 Excellent

Mildred

Liked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Sherri

Stayed 3 nights in Sep 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice property with a great complementary breakfast and a lovely area to walk behind the hotel. The gym is also quite nice. This was my second year in a row staying at this hotel, and I will be back.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jana

Great service
Stayed 1 night in Sep 2025

10/10 Excellent

Vicki

Business traveller
Liked: Staff & service, property conditions & facilities
I love this location since it is only a mile from where I have a meeting tomorrow. It's usually a very nice experience. Today they are falling a little short. The shampoo and conditioner bottles in the shower were not refilled with product, rather just filled with water so didn’t really do the job. Not the best cleaning. Hair (someone else's) was on the shower walls and bathroom floor. Even though my room is nearly at the end of the hall, there are kids running up and down the hall and slamming doors. I've stayed here before with no issues so this is not the norm, but I am a bit disappointed with this stay.
Stayed 1 night in Sep 2025

2/10 Terrible

Marc

Stayed 1 night in Sep 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
The area was very nice and there were restaurants within walking distance. The bed was a little too hard for me, but everything else was great.
Stayed 3 nights in Sep 2025