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SpringHill Suites by Marriott Indianapolis Keystone

2.5 star property

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Photo gallery for SpringHill Suites by Marriott Indianapolis Keystone

Property amenity
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby lounge
Indoor pool
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
9450 COUNSELORS ROW, Indianapolis, IN, 46240
  • Place, Fastimes Indoor Karting
    ‪9 min walk‬
  • Place, Fashion Mall at Keystone
    ‪2 min drive‬
  • Place, Gainbridge Fieldhouse
    ‪24 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed

9.4 out of 10
Exceptional
(34 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(16 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Mobility Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

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About this property

SpringHill Suites by Marriott Indianapolis Keystone

An indoor pool, dry cleaning and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out and a front desk safe. Weekly housekeeping is available.
SpringHill Suites by Marriott Indianapolis Keystone offers 80 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. 55-inch flat-screen televisions come with premium cable channels and Netflix.

This Indianapolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at SpringHill Suites by Marriott Indianapolis Keystone. During your stay, you'll be within walking distance of Fashion Mall at Keystone. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, laundry facilities and a lift
  • Just a 5-minute drive from Fashion Mall at Keystone and 14 minutes from Butler University
  • Pets welcome for a fee
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly SpringHill Suites by Marriott Indianapolis Keystone also features an indoor pool, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This Indianapolis hotel is smoke free.

Guests are served a free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [Residence Inn by Marriott]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
The check-in location differs from the property location. To check in, guests will need to go to Residence Inn by Marriott
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Indianapolis Keystone
SpringHill Suites by Marriott Indianapolis Keystone Hotel
SpringHill Suites by Marriott Indianapolis Keystone INDIANAPOLIS

SpringHill Suites by Marriott Indianapolis Keystone Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 209 out of 282 reviews
Rating 8 - Good. 55 out of 282 reviews
Rating 6 - Okay. 7 out of 282 reviews
Rating 4 - Poor. 7 out of 282 reviews
Rating 2 - Terrible. 4 out of 282 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Regina

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfy bed, quiet
Stayed 1 night in Nov 2025

10/10 Excellent

tim

Stayed 1 night in Nov 2025

4/10 Poor

Brieann

Stayed 2 nights in Nov 2025

10/10 Excellent

Steve, Oswego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

8/10 Good

Darin

Stayed 1 night in Nov 2025

10/10 Excellent

Kristina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Springhill is a nice hotel to stay at. Pleasant people, nice area.
Stayed 3 nights in Nov 2025

10/10 Excellent

Scott

Stayed 1 night in Oct 2025

10/10 Excellent

Mildred

Liked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Sherri

Stayed 3 nights in Sep 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice property with a great complementary breakfast and a lovely area to walk behind the hotel. The gym is also quite nice. This was my second year in a row staying at this hotel, and I will be back.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jana

Great service
Stayed 1 night in Sep 2025

10/10 Excellent

Vicki

Business traveller
Liked: Staff & service, property conditions & facilities
I love this location since it is only a mile from where I have a meeting tomorrow. It's usually a very nice experience. Today they are falling a little short. The shampoo and conditioner bottles in the shower were not refilled with product, rather just filled with water so didn’t really do the job. Not the best cleaning. Hair (someone else's) was on the shower walls and bathroom floor. Even though my room is nearly at the end of the hall, there are kids running up and down the hall and slamming doors. I've stayed here before with no issues so this is not the norm, but I am a bit disappointed with this stay.
Stayed 1 night in Sep 2025

2/10 Terrible

Marc

Stayed 1 night in Sep 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
The area was very nice and there were restaurants within walking distance. The bed was a little too hard for me, but everything else was great.
Stayed 3 nights in Sep 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, very clean and the staff was helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jason

Stayed 2 nights in Aug 2025

10/10 Excellent

Dan

Stayed 1 night in Aug 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and up-to-date with solid breakfast and roomy rooms
Stayed 1 night in Aug 2025

10/10 Excellent

Madison

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was a godsend! My sister and I were traveling with six kids across the country and we had booked another hotel to stop overnight. That other hotel was infested with bedbugs and staying there was not an option. We easily found same night availability here and felt like we hit the jackpot! It was so clean, so safe and exactly what we needed. The breakfast was very impressive, the soap products in the shower were luxurious and the property was gorgeous! Thank you so much for saving our night that started out as a disaster
Stayed 1 night in Aug 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great place to stay! Plenty of room and very clean.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

jacob

Stayed 4 nights in Jul 2025