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Basic Hotel Innsbruck

Property class: 3

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Photo gallery for Basic Hotel Innsbruck

A hotel room with three beds, wooden flooring, a ceiling fan, and a large window.
A balcony with a table and chairs, overlooking a cityscape with buildings and a hill.
A reception desk with a large mirror, a flat-screen TV, and pendant lighting.
A staircase with a white railing and a textured floor.
A multi-story hotel with a sign for 'BASIC HOTEL' and 'Stefans'.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Housekeeping

Explore the area

View in a map
Innrain 16, Innsbruck, Tirol, 6021
  • Place, Innsbruck Old Town Christmas Market
    ‪6 min walk‬
  • Place, Golden Roof
    ‪6 min walk‬
  • Place, Hofburg
    ‪6 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪9 min drive‬

Room options

View all photos for Triple Room

A hotel room with two single beds, a wooden headboard, a small bedside table, and a window with curtains.

Triple Room

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Quadruple Room

A hotel room with four single beds, a desk with a chair, a ceiling fan, and a wooden wardrobe.

Quadruple Room

9.2 out of 10
Wonderful
(12 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Single Room

A modern hotel room with a bed, bedside table, lamp, and a mirror.

Single Room

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Basic Double Room

A modern hotel room with a large bed, wooden headboard, and a sliding glass door leading to a bathroom.

Basic Double Room

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Basic Hotel Innsbruck

Basic Hotel Innsbruck offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and complimentary wireless Internet access.
Basic Hotel Innsbruck offers 23 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Beds feature Select Comfort mattresses. 70-cm flat-screen televisions come with cable channels. Bathrooms include a shower.

This Innsbruck hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Basic Hotel Innsbruck's great location gets high marks from our customers. During your stay, you're just a quick walk from Innsbruck Market Hall. You'll find features such as free WiFi in public areas and a free ski shuttle, plus a coffee shop/cafe.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Self-service breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Innsbruck Market Hall and Inn
  • Free ski shuttle service
Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. Conveniences such as ski storage and shopping on site allow you to spend less time with logistics and more time on the slopes.

There's a coffee shop/cafe on site. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Innsbruck hotel is smoke free.

For a fee, guests can enjoy a self-service breakfast daily from 6:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Parking on site (EUR 22 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 11:00 AM for a fee: EUR 10 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Shopping
  • Ski storage

Family friendly

  • Cot (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1900
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 70-cm flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 8 November and 29 November.

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 20 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately EUR 10 per person
  • Self-parking fee: EUR 22 per day (in/out privileges)
  • Crib (infant bed) fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.
Guests who may encounter issues with stairs should contact this property in advance to request a room on the ground floor.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 3 stars.

Property is also known as

Basic Hotel
Basic Hotel Innsbruck
Basic Innsbruck
Hotel Basic
Hotel Basic Innsbruck
Basic Hotel Innsbruck Hotel
Basic Hotel Innsbruck Innsbruck
Basic Hotel Innsbruck Hotel Innsbruck

Basic Hotel Innsbruck Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 285 out of 506 reviews
Rating 8 - Good. 177 out of 506 reviews
Rating 6 - Okay. 35 out of 506 reviews
Rating 4 - Poor. 5 out of 506 reviews
Rating 2 - Terrible. 4 out of 506 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

NADIEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and clean room
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Very clean, staff super helpful, very central, breakfast was great
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Jere

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice. Room was great and cozy. The views to the hills were beautiful
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, amenities
Rooms were reasonably sized, very clean and in good condition. Great location and friendly service.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Roger

Liked: Staff & service
The room was clean and comfortable, the staff very friendly and helpful. The location was superb, with a tram stop opposite, everything was easy to get to. There was also a market around the corner, a supermarket across the road and if it’s your thing, a Subway sandwich outlet almost next door! The only slight negative was the wifi connection was very weak in our top floor room!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Mason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice basic hotel and room
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great hotel for a 1 night stay in Innsbruck. Spacious rooms and well located.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with large rooms for Europe. Easy walk to the Altstadt, Museum and Court Church
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Well located hotel, very clean, friendly staff, comfortable. A great all-round, great-value hotel.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location, very nice staff. I would stay again.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfect, near to the center point. The recepcionist was very kind and room was perfect, clean and quite
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

cesar agustin lopez

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, convenient and clean
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

paul

Liked: Cleanliness
Convenient friendly staff and clean
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Dabney

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to the old town. Clean and modern hotel.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Aurora

Liked: Cleanliness, amenities, property conditions & facilities
Big rooms, close to everything. Staff ok. Not the friendliest but ok
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient for buses and fantastic view. Rooms clean and spacious.
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our Stay!

2 night stay for family of 4. Well located hotel. Facilities clean and modern. Breakfast was lovely. Staff polite, friendly and helpful.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location for all the highlights of Innsbruck. Friendly helpful staff. Aircon was a bonus as was the great buffet breakfast.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Corey

Liked: Cleanliness, property conditions & facilities
View from the room was incredible! Great location for exploring Innsbruck in a day, very easy to walk around, close to many dining options and shopping. Room was very clean, staff were friendly, overall a great stay! We also utilized the secure luggage storage. However the privacy in the bathroom could be improved as it is fully glass walls and doors.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kylee

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful. I got to Innsbruck very early in the morning and could not check in until 3 pm, but they allowed me to store my luggage so that I could go about my day. The room was clean and comfortable
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Aazon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with really large and clean room. Breakfast was tasty as well!
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Nice location. Right next to the river and market. The plaza and restaurants/shopping less than 5 minute walk
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
The staff particulary the young lady from Hungary was super. The room was decent and very clean. As the name Basic says it is basic. I did not eat the Breakfast but it appeared to be typical European. SUPER location to the Christmas markets, shops and restaurants. I would stay here again anytime.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
Super close to Old Town
Stayed 2 nights in Oct 2024

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