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Penz Hotel West

2.5 star property

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Photo gallery for Penz Hotel West

Sauna
Terrace/patio
Front of property – evening/night
Daily buffet breakfast (EUR 20 per person)
Spa

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Parking available

Explore the area

View in a map
Fuerstenweg 183, Innsbruck, Tirol, 6020
  • Place, Botanical Garden of the University of Innsbruck
    ‪4 min drive‬
  • Place, Landeskrankenhaus - University Clinics Innsbruck
    ‪5 min drive‬
  • Place, Nordkette Mountains
    ‪6 min drive‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪6 min walk‬

Room options

View all photos for Superior Room

Minibar, in-room safe, free WiFi, bed sheets

Superior Room

9.2 out of 10
Wonderful
(9 reviews)
  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Triple Room

Minibar, in-room safe, free WiFi, bed sheets

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 1 Queen Bed and 1 Single Bed

View all photos for Quadruple Room

Minibar, in-room safe, free WiFi, bed sheets

Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Queen Bed

View all photos for Business Room

Minibar, in-room safe, free WiFi, bed sheets

Business Room

9.0 out of 10
Wonderful
(12 reviews)
  • Mountain view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Business Room for Single Use

Minibar, in-room safe, free WiFi, bed sheets

Business Room for Single Use

9.8 out of 10
Exceptional
(10 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 1 Queen Bed

View all photos for Superior Room for Single Use

Minibar, in-room safe, free WiFi, bed sheets

Superior Room for Single Use

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

View all photos for Apartment

Apartment | Minibar, in-room safe, free WiFi, bed sheets

Apartment

  • Mountain view
  • 110 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Superior Triple Room

Superior Triple Room | Minibar, in-room safe, free WiFi, bed sheets

Superior Triple Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | Minibar, in-room safe, free WiFi, bed sheets

Superior Quadruple Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

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Exterior
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  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 96 reviews
The price is €96
includes taxes & fees
6 Apr - 7 Apr
Hilton Garden Inn Innsbruck Tivoli

About this property

Penz Hotel West

Pamper yourself in Penz Hotel West's spa, enjoy the bar/lounge and restaurant, or hop on the free ski shuttle and hit the slopes.
Penz Hotel West offers 98 accommodations with minibars and a safe. This Innsbruck hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit and hairdryers. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
During your stay at Penz Hotel West, you'll be within walking distance of Inn. Enjoy features like free WiFi in public areas and a free ski shuttle, plus a full-service spa.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking, extended parking and Motorhome/coach/lorry parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Just a 3-minute drive from Botanical Garden of the University of Innsbruck and a few minutes from University of Innsbruck
  • Free ski shuttle service
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy one of the other amenities, including a fitness centre and a sauna. For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. WiFi is free in public spaces. Parking is available for a fee.

This Innsbruck hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Penz Hotel West has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free ski shuttle
  • Parking on site (EUR 8 per night)
  • Extended parking on site (EUR 5 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 19 December and 26 December.
The following facilities are closed on Monday and Sunday:
  • Restaurant

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 15 for children
  • Self-parking fee: EUR 8 per night
  • Extended parking fee: EUR 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Penz
Hotel Penz West
Penz Hotel West
Penz Hotel West Innsbruck
Penz West
Penz West Hotel
Penz West Innsbruck
Sporthotel Penz Hotel Innsbruck
Sporthotel Penz Innsbruck
Penz Hotel West Hotel
Penz Hotel West Innsbruck
Penz Hotel West Hotel Innsbruck

Penz Hotel West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 424 out of 845 reviews
Rating 8 - Good. 333 out of 845 reviews
Rating 6 - Okay. 62 out of 845 reviews
Rating 4 - Poor. 20 out of 845 reviews
Rating 2 - Terrible. 6 out of 845 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Donghyun

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean and comfortable hotel. It was very nice travel with my family due to the hotel. Easy to access both city center and airport!
Stayed 2 nights in Dec 2025

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room cleanliness, comfort and warmth was excellent. No kettle in room to make a hot drink is the only slight negative. Great views of mountains and planes landing and taking off! Hotel perhaps a bit pricey but it was very good. Bus stop next to hotel 20 mins to and from city.
Stayed 2 nights in Dec 2025

8/10 Good

stephen

Stayed 3 nights in Dec 2025

10/10 Excellent

Danielle

Stayed 1 night in Dec 2025

8/10 Good

Lucia

Stayed 1 night in Nov 2025

8/10 Good

marianne

Liked: Cleanliness, staff & service, property conditions & facilities
No restaurants nearby. But easy walk to airport
Stayed 1 night in Aug 2025

10/10 Excellent

jecey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Mihir

Stayed 1 night in Aug 2025

10/10 Excellent

Juan Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close to Insbruck Airport but also accesible to downtown! Excellent hotel!
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Property

Very nice property with an outstanding breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, convenient location, staff very polite and informative
Stayed 2 nights in Jul 2025

8/10 Good

HSIANG-CHIEH, Taipei

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel near the Rotterdam central station. A variety of food choices nearby. Nice CP value
Stayed 3 nights in Jul 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Liz at reception was great and really helped us when we arrived early. The hotel was clean and the staff were very friendly and helpful especially the 2 men running the restaurant in the evening. The food there was exceptional. My only issue with the room, was that there were no tea/coffee making facilities, but apart from that it's was excellent and a 5 minute walk from Innsbruck Airport.
Stayed 1 night in Jun 2025

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located close to the airport. Hotel was clean and safe! Staff was friendly and helpful! Love our stay! Would stay there again! Breakfast was really good! Sat outside and enjoyed the views.
Stayed 1 night in Jun 2025

10/10 Excellent

Bernhard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Penz Hotel West is conveniently located near the airport, and also adjacent to the public bus network. Moreover, the rooms are clean, the beds are comfortable, and to highlight the staff is super friendly, and the breakfast spread is delightful. It is always awesome to stay at Penz Hotel West.
Stayed 1 night in May 2025

6/10 Okay

Deborah, Carrollton

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great proximity to airport. No restaurants on Sunday. Furniture in room was old and lost comfort. Great breakfast. Air conditioning didn’t work.
Stayed 1 night in Apr 2025

10/10 Excellent

Samuel

Liked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

Ksenia

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony Richard, Jozefoslaw

Liked: Cleanliness, staff & service, property conditions & facilities
I had a short overnight stay with an early flight the next day. The staff was very pleasant and helpful. The room was modern, clean and comfortable. I think you'll be very content with a stay here. It's a short, easy walk to the main terminal at Innsbruck.
Stayed 1 night in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Hotel

Lovely hotel, every member of staff I encountered was exceptionally polite and friendly, dinner and breakfast were fabulous and the proximity to the airport meant it genuinely was a lovely one minute stroll from the hotel to the check-in desks.
Stayed 1 night in Feb 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent overnight stop

Very nice family run hotel. An unusual combo so near to an airport. Restaurant served good food from a fairly basic menu. Staff were all friendly and obliging, allowing a late checkout free of charge. I could highly recommend this hotel
Stayed 1 night in Jan 2025

10/10 Excellent

muge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from airport. Good transportation to/from centre of town. We booked an accessible room for a wheelchair user and it was a good room. Would stay there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly. Room was basic but clean and had a gorgeous view. Breakfast was delicious!
Stayed 1 night in Nov 2024