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Hotel Merkur Interlaken

3.0 star property

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Rooftop terrace
Double or Twin Room | Bathroom | Combined shower/bathtub, hair dryer, towels
Free daily continental breakfast
Double or Twin Room | Desk, free WiFi, bed sheets
Double or Twin Room | Mountain view

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Business services
  • Housekeeping

Explore the area

View in a map
Bahnhofstrasse 35, Interlaken, BE, 3800
  • Place, Alpine Garden
    ‪2 min walk‬
  • Place, Mystery Rooms
    ‪5 min walk‬
  • Place, Interlaken Casino
    ‪11 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪52 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room | Desk, free WiFi, bed sheets

Double or Twin Room

8.8 out of 10
Excellent
(15 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Merkur Interlaken

A rooftop terrace, a business centre and express check-out are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, charcoal grills and a hair salon are on-site.
Hotel Merkur Interlaken offers 36 accommodations, which are accessible via exterior corridors and feature a hairdryer and fans. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit.

This Interlaken hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Merkur Interlaken. During your stay, you're just a quick walk from Alpine Garden. Enjoy features like free breakfast and free WiFi in public areas, plus a business centre.
  • Free continental breakfast served daily
  • Free WiFi
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a golf driving range, horse riding/rentals and helicopter/aeroplane tours
  • Within a 15-minute walk of Mystery Rooms and Interlaken Casino
Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. A rooftop terrace, barbecue grills, and a vending machine are also featured at the business-friendly Hotel Merkur Interlaken.

This 3-star Interlaken hotel is smoke free.

Guests are served a free continental breakfast daily from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 15 per day); reservations required
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Boat
  • Designer stores
  • Golf driving range
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Mountain biking
  • Ropes course
  • Scooter/moped rentals
  • Shopping centre
  • Skydiving

Conveniences

  • ATM
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In a nature reserve
  • In the mountains
  • On the bay
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Handrails in stairways (89 centimetre high)
  • Lift (80 centimetre wide door)

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle

More

  • Access via exterior corridors
  • Desk
  • Fan
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: CHF 40
Late check-in fee: CHF 40 for check-in between 12:30 PM and 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 40
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets and service animals are not allowed at Hotel Merkur Interlaken

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 15 per day (300 ft away)
  • Early check-in fee: CHF 40 (subject to availability)
  • Late check-in fee: CHF 40 for check-in between 12:30 PM and 3:00 PM
  • Late check-out fee: CHF 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 7:30 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Merkur Interlaken
Interlaken Hotel Merkur
Interlaken Merkur
Interlaken Merkur Hotel
Merkur Hotel Interlaken
Merkur Interlaken
Merkur Interlaken Hotel
Hotel Merkur Interlaken Hotel
Hotel Merkur Interlaken Interlaken
Hotel Merkur Interlaken Hotel Interlaken

Hotel Merkur Interlaken Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 113 out of 337 reviews
Rating 8 - Good. 116 out of 337 reviews
Rating 6 - Okay. 68 out of 337 reviews
Rating 4 - Poor. 21 out of 337 reviews
Rating 2 - Terrible. 19 out of 337 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Conrad

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Good breakfast. Right across the street from the train station makes a great jump off spot to wherever your travels may take you. Very helpful and friendly staff. Good value,too.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Zhenyu

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel in Intelaken
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great location for shops & trains . Nice breakfast. Friendly staff. Clean room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff Very convenient, easy to
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome and comfy place to stay.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Anne

Liked: Amenities
It’s a perfect location and breakfast on the terrace looking at mountain views was an added bonus
Stayed 1 night in May 2024
Verified

10/10 Excellent

David

Excellent location by the railway station. great breakfast
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great reception and front desk help. The location was excellent. The guest card was a wonderful plus! Everything was absolutely amazing for our 3 night stay.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

tenzin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff and very clean room
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breakfast
Stayed 1 night in May 2024
Verified

10/10 Excellent

Maria Consuelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Dianne

Liked: Staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. A great breakfast was included. Easy to get there by bus or train. Walking distance to many restaurants.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Jiangming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast needs more protein options
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Ahmet

Liked: Cleanliness, staff & service
It’s very basic, clean,budget hotel for one night . Breakfast had good selections
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were top notch, and very helpful. Loved that it was across from the train station. The breakfast was perfect.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and clean

The hotel was located right opposite the train station which was really convenient and good!
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

khan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location and , rooms are very and best hotel I have been . Hotel staff Joana was very friendly and helpful. Other staff as well very friendly and helpful . I highly recommended this hotel .
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Dexter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels in Interlaken West. Close to everything. Staff were great. Breakfast is not too bad.
Verified

10/10 Excellent

RANITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the better hotels that I’ve stayed at in Europe. Marcel, the front desk manager was excellent, so friendly, helpful, knowledgeable and an all around great guy.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Inderjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just opposite to interlaken westvtrain station. Lot of food places, market just next door. Beautiful location.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Loveleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is RIGHT in front of the train station with breathtaking views all around. Interlaken is a hidden gem, I would definitely recommend this.
Verified

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Cool place with a great breakfast. Right next to train station. Our room had a view of the river and mountains. Front desk very nice and helpful.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Yih Biow

Liked: Cleanliness, staff & service, property conditions & facilities
This is very close to Interlaken West Station if you want a short walk. The bedding is comfortable in our liking. Breakfast floor has an amazing view of the area. Breakfast was very good in our tasting. I would stay here again for the convenient to train station.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Gisele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming and convenient

Very convenient to train station and bus transportation everywhere in town. Nice and helpful staff, great breakfast. Room is in the smaller range but ok.
Stayed 2 nights in Mar 2024