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Hotel Toscana

1.0 star property

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Photo gallery for Hotel Toscana

Front of property
Staircase
Double Room (Air conditioning) | 1 bedroom, in-room safe, desk, laptop workspace
Double Room (attic) | 1 bedroom, in-room safe, desk, laptop workspace
Reception

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Jungfraustrasse 19, Interlaken, 3800
  • Hoeheweg
    ‪1 min walk‬
  • Interlaken Casino
    ‪6 min walk‬
  • Mystery Rooms
    ‪8 min walk‬
  • Bern (BRN-Belp)
    ‪45 min drive‬

Room options

View all photos for Double Room (attic)

Double Room (attic) | 1 bedroom, in-room safe, desk, laptop workspace

Double Room (attic)

  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Triple Room, 1 Bedroom

Classic Triple Room, 1 Bedroom | 1 bedroom, in-room safe, desk, laptop workspace

Classic Triple Room, 1 Bedroom

  • 24 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Basic Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Basic Twin Room

  • 17 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Triple Room, 1 Bedroom

Economy Triple Room, 1 Bedroom | 1 bedroom, in-room safe, desk, laptop workspace

Economy Triple Room, 1 Bedroom

  • 16 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Comfort Triple Room

Comfort Triple Room | 1 bedroom, in-room safe, desk, laptop workspace

Comfort Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Basic Triple Room

Basic Triple Room | 1 bedroom, in-room safe, desk, laptop workspace

Basic Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Basic Quadruple Room

Basic Quadruple Room | 1 bedroom, in-room safe, desk, laptop workspace

Basic Quadruple Room

  • 28 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Double Room (Air conditioning)

1 bedroom, in-room safe, desk, laptop workspace

Double Room (Air conditioning)

  • Sleeps 3
  • 2 Single Beds

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About this property

Hotel Toscana

Hotel in Interlaken, a short walk to Mystery Rooms
Along with self parking, this smoke-free hotel has a microwave in a common area and a fridge in a common area. WiFi in public areas is free. Additionally, laundry facilities, express check-in and express check-out are on-site.
Hotel Toscana offers 24 accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Toscana. During your stay, you're just a quick walk from Mystery Rooms. Features include free WiFi in public areas, plus laundry facilities and self-parking (surcharge).
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes bicycles to rent
  • Just a 4-minute drive from Mystery Rooms and 7 minutes from Lake Thun
Hotel Toscana offers its guests ski storage, tour/ticket assistance, and laundry facilities. WiFi is free in public spaces. Hotel Toscana also features express check-in, express check-out, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Interlaken hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Parking on site (CHF 15 per night)
  • Limited on-site parking

Things to do

  • Bicycle rentals
  • Ski storage

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 30.0 per day.
  • Cots (infant beds) are available for CHF 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 15.00 per night
  • Crib (infant bed) fee: CHF 20.0 per day
  • Rollaway bed fee: CHF 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 1 star.

Property is also known as

Hotel Toscana
Hotel Toscana Interlaken
Toscana Interlaken
Interlaken Minotel
Minotel Interlaken
Minotel Toscana Hotel Interlaken
Hotel Toscana Hotel
Hotel Toscana Interlaken
Hotel Toscana Hotel Interlaken

Hotel Toscana Reviews

Reviews

6.6
Rating 10 - Excellent. 104 out of 560 reviews
Rating 8 - Good. 181 out of 560 reviews
Rating 6 - Okay. 121 out of 560 reviews
Rating 4 - Poor. 69 out of 560 reviews
Rating 2 - Terrible. 85 out of 560 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

John

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2025

4/10 Poor

NHUNG

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old and dirty property so be prepared.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Un lugar bueno para una estancia corta!!
Stayed 4 nights in May 2025

8/10 Good

Jennifer

Travelled with partner, Travelled with group
Liked: Staff & service, amenities
Check in was fine, attendant was nice. Room was ok, but so hot, also mold spots in shower could use updating. Overall fine place to crash for the night.
Stayed 1 night in May 2025

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was roomy, all details including bed lamps and and shower necessities were handled well. It was quiet and clean. The building was a bit old, doors a bit dilapidated, and a bit expensive.
Stayed 3 nights in May 2025

4/10 Poor

Joelynn

Travelled with family
Disliked: Amenities, property conditions & facilities
Deceiving online pictures. Bathroom very dirty and dated. Mold on shower tile. Broken tiles molded together. Shower very small. No place to hang wet towels. Linens and towels are thin and well used. Hotel smells like the Chinese & Indian food from the restaurants on the ground floor. Not worth the price we paid.
Stayed 3 nights in May 2025

6/10 Okay

Amber

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is between an Indian restaurant and a Chinese restaurant. Very odd location but rooms were very spacious
Stayed 2 nights in May 2025

2/10 Terrible

Lynor

Disliked: Cleanliness, staff & service, property conditions & facilities
Highly disappointed. The room was yucky. Bed awful. Bathroom gross
Stayed 2 nights in Apr 2025

8/10 Good

Wendy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
People were very nice. My room did not have a remote control or an operational sage. That was really no big deal though to me.
Stayed 2 nights in May 2025

10/10 Excellent

Rinku

Travelled with family and small children
Disliked: Property conditions & facilities
Its okay hotel to stay.
Stayed 4 nights in Apr 2025

6/10 Okay

Anand

Liked: Cleanliness
Stayed 2 nights in Mar 2025

2/10 Terrible

Jane

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Excellent location, dirty, TV didn’t work and I was bitten by something in the room.
Stayed 3 nights in Feb 2025

10/10 Excellent

Erin

Stayed 2 nights in Feb 2025

2/10 Terrible

Gianna

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I walked into my room and there was black hair all over my pillow as well as the other beds, and multiple large stains all over my white comforter. There were cigarette ashes all over the back balcony and they were empty bottles in the shower which told me nobody came in and cleaned the room after the people staying prior. One of the lights did not work and was shattered. The blow dryer was in the bathroom although did not turn on. We are not picky people although are very upset with our stay in this hotel and will not be returning again.
Stayed 3 nights in Dec 2024

2/10 Terrible

Pedro

Stayed 3 nights in Dec 2024

4/10 Poor

Craig

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs an overall thorough cleaning!

Great location. Poor cleanliness. Room stuffy with mold & leftover items from previous guest.
Stayed 2 nights in Dec 2024

2/10 Terrible

Katherine

Disliked: Cleanliness, staff & service, property conditions & facilities
We were in room 101 and there was mold all over the room: on the walls, ceilings, along the baseboards of the floor, in between the bathroom tiles, etc. We had arrived to the hotel around midnight to check in, so by the time we got settled in and noticed the mold, the lobby was closed and there was no one we could tell about the issue. We had no other option of another hotel to go to for the night. In the morning I alerted a staff member when we checked out and she said that she couldn’t do anything because the manager wasn’t in the building. Extremely dissatisfying experience due to the unsanitary conditions of the room. Would not recommend staying here.
Stayed 1 night in Jan 2025

4/10 Poor

Natalie, Potomac

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The only thing good about this hotel is its location. It is near Interlaken West station and several bus stops servicing the area between West and East. There are plenty of restaurants and shops within easy walking distance. Now the hotel. The room and especially the bathroom is definitely not like the picture. It is rundown. Although basic the bedroom is ok (it even has usb plug), the bathroom leaves alot to be desired. The toilet seat doesn’t fit or installed right and jostle when u sit. There was mold in the ceiling. The towels were pretty thin. There is no shampoo provided just soap. For the price charged it is so overpriced for this hotel that billed as 3 stars but I would say 2 at best.
Stayed 2 nights in Dec 2024

4/10 Poor

ARUNKUMAR, santa clara

Disliked: Cleanliness, staff & service, property conditions & facilities
Not very good and clean and no towels or paper toilet papers in the room
Stayed 1 night in Dec 2024

6/10 Okay

Mia

Stayed 2 nights in Nov 2024

4/10 Poor

Chris

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I would rate this as 1 step above a hostel. You do have a private room and bathroom but the room is sparse and quite small for 2 people. The bathroom we had was full of black mold spots and the linoleum was lifting. The composite floor in the room had multiple spots that were separating. While some of this is trivial, it does give the appearance of poorly kept hotel. The mattress are a bit thing and uncomfortable. The staff was friendly and willing to accommodate extra pillows and towels but do not expect much more. If you are looking for a place to just sleep, then this is the place for you. If you are looking even moderate comforts then I would look elsewhere,
Stayed 9 nights in Sep 2024

6/10 Okay

Robert

Liked: Staff & service
Stayed 2 nights in Nov 2024

4/10 Poor

Taylah

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
there were stains on the curtains and a big stain that was left on the shower floor. the heater was leaking and did not feel safe to be left on. it felt like the room had barely been cleaned after the last guest. the hotel seemed dirty overall and the elevator felt unsafe to be in. the hotel is in a good area which is why they can charge the prices they do and provide such a mediocre experience for guests. the hotel location was convenient to the city and the staff were nice - however did not have much interaction with them.
Stayed 1 night in Nov 2024

8/10 Good

martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very friendly and helpful. Small area for on site paid parking. Located in prime restaurant and shopping area.
Stayed 2 nights in Oct 2024

2/10 Terrible

Christia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was run down & not clean. Our shower had mold & mildew. The shower curtain was disgusting. We were afraid to use the shower. We would have checked out but were traveling with a baby & it was inconvenient to move again to another hotel. The property is way too pricey for the product
Stayed 2 nights in Oct 2024