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The Guesthouse

3.0 star property

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Photo gallery for The Guesthouse

A breakfast table with various dishes, including fruits, eggs, and juice, set on a round table in a room with a view of buildings through large windows.
A cozy attic bedroom with a loft bed, a desk, and a wardrobe.
A bathroom with a marble sink, toilet, and bathtub.
A hotel room with a bed, a desk, a chair, a TV, and two windows with curtains.
A buffet table with various cheeses, meats, and fruits.

Reviews

7.8 out of 10
Good

Popular amenities

  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
Höheweg 7, Interlaken, 3800
  • Place, Hoeheweg
    ‪2 min walk‬
  • Place, Mystery Rooms
    ‪8 min walk‬
  • Place, Interlaken Casino
    ‪9 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪51 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Double Room

7.2 out of 10
Good
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

A modern hotel room with a large bed, bedside tables, and a view of the city through the window.

Superior Double Room

7.0 out of 10
Good
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Quadruple Room

A compact room with two beds, a staircase, a built-in TV, and a wooden ceiling.

Family Quadruple Room

8.4 out of 10
Very good
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

In-room safe, soundproofing, iron/ironing board (on request)

Standard Double Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

In-room safe, soundproofing, iron/ironing board (on request)

Superior Double Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

In-room safe, soundproofing, iron/ironing board (on request)

Family Room

  • Sleeps 2
  • 4 Single Beds
  • Free Wi-Fi

Similar properties

Front of property
Central Continental Hotel
Unterseen
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
3.7 out of 5, Good, 603 reviews
The price is €244
includes taxes & fees
5 Aug - 6 Aug
Central Continental Hotel

About this property

The Guesthouse

This hotel features a restaurant, a bar/lounge and free use of bicycles. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
The Guesthouse offers 60 accommodations with a safe and fans. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Bathrooms include baths or showers. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Guesthouse. During your stay, you'll be connected to a shopping centre and just a quick walk from Hoeheweg. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include tour or ticket assistance and luggage storage
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from Lake Thun and 6 minutes from Lake Brienz
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 3 meeting rooms available. Ski storage, tour/ticket assistance, and a front desk safe are also featured at The Guesthouse.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
The Guesthouse has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (CHF 15 per day)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Shopping centre
  • Ski passes
  • Ski storage

Family friendly

  • High chair
  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • In a nature reserve

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Towels provided

More

  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

The check-in location differs from the property location; go to: [Höheweg 7, 3800 Interlaken]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 100 per accommodation, per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 25 per person
  • Nearby parking fee: CHF 15 per day(7 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
The check-in location differs from the property location. To check in, guests will need to go to Höheweg 7, 3800 Interlaken
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Guesthouse By The Hey
The Hey Hotel Guest House
The Guesthouse by the Hey Hotel Hotel
The Guesthouse by the Hey Hotel Interlaken
The Guesthouse by the Hey Hotel Hotel Interlaken

The Guesthouse Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 186 out of 457 reviews
Rating 8 - Good. 130 out of 457 reviews
Rating 6 - Okay. 70 out of 457 reviews
Rating 4 - Poor. 44 out of 457 reviews
Rating 2 - Terrible. 27 out of 457 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff is very very kind, amazing location, breakfast was yummy and had a big selection
Stayed 1 night in Apr 2026
Verified

8/10 Good

Venkatesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for staying with family and children.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, EXCELLENT STAFF
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location to train station and restaurants. Great breakfast. Friendly staff. Restaurant and bar were great with excellent staff.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast selection
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet fast, clean room, the staff very friendly and helpful, the important is close to everywhere and walkable, thank you hey hotel see you next time. And i recommend to this hotel
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Zoe

Liked: Cleanliness, amenities, property conditions & facilities
Lovely breakfast Close to things on town Modern Friendly helpful staff
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Daniyal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception was amazing and room was clean and comfortable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are clean, the staff were helpful and friendly and the breakfast was awesome.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

keat chow

Yes shops & restaurants are very near
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Bikash

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place, great location.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Emelia

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, staff was very friendly. Loved the location.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was ideal for our stay
Stayed 6 nights in Aug 2025
Verified

8/10 Good

Bikash

Liked: Cleanliness, staff & service, property conditions & facilities
Great, loved this place. Location is great!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very positive experience, reception staff were very attentive and went out of the way to accommodate our earlier check-in. The room was really nice and clean, and we ended up staying in the hotel which was a bonus! Breakfast staff, particularly on Sunday morning, unfortunately did let the staff down, as they came across quite rude and unfriendly.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

HAMIN

Liked: Cleanliness, staff & service, amenities
We booked the guest house by the Hey Hotel, but the receptionist upgraded our room to the one in the Hey Hotel, and the room was very nice and clean.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Nihad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in the center of the city.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Lina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Train Station, quite and friendly staff
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Nur Izzaty

Liked: Cleanliness, property conditions & facilities
Good location. Wish the breakfast was a bit more diverse.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great scrambled eggs, great breakfast, close to trains
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, room was clean and bed was comfortable. Breakfast was plentiful. Would definitely recommend to others.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Leonard

Liked: Amenities
Great customer service. Excellent location
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Daniel Enríque

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Dec 2024
Verified

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities
Bathroom could use some general repairs and updating but a very confortable stay. Overall a comfortable and good stay, would recommend. Great location
Stayed 3 nights in Sep 2025