13 Jul 2023 by Ioannis
Dear Konstantinos,thank you very much for you excellent rating. We are looking forward to welcome you back again in our premises.With our kindest regards,The Hotel Management
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Grand Serai Congress & Spa has a restaurant on site.
Room service (during limited hours) is available.
Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.
Special check-in instructions:
Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. For more details, please contact the property using the information on the booking confirmation.
Due to a temporary closure, the swimming pool, fitness facilities, and spa will be closed February 22-March 15, March 18-22, March 25-May 2, and May 7-December 21, 2024.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express and Diners Club. Cash is not accepted.
At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
