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Salthouse Harbour Hotel and Spa

4.0 star property

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Photo gallery for Salthouse Harbour Hotel and Spa

Luxury Double Room, Marina View (Copper Bath) | Deep-soaking bathtub
Breakfast, lunch and dinner served
Luxury Double Room, Marina View (Copper Bath) | Desk, cots/infant beds, free WiFi, bed sheets
Front of property
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
1 Neptune Quay, Ipswich, England, IP4 1AX
  • Place, Ipswich Waterfront
    ‪1 min walk‬
  • Place, Ipswich Regent Theatre
    ‪6 min walk‬
  • Place, Portman Road
    ‪15 min walk‬

Room options

View all photos for Standard Double Room

Desk, cots/infant beds, free WiFi, bed sheets

Standard Double Room

9.6 out of 10
Exceptional
(10 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room | Desk, cots/infant beds, free WiFi, bed sheets

Standard Twin Room

10.0 out of 10
Exceptional
(9 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Desk, cots/infant beds, free WiFi, bed sheets

Superior Double or Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Luxury Double Room, 1 King Bed, Marina View

Desk, cots/infant beds, free WiFi, bed sheets

Luxury Double Room, 1 King Bed, Marina View

9.8 out of 10
Exceptional
(7 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Double Room, Marina View (Copper Bath)

Luxury Double Room, Marina View (Copper Bath) | Desk, cots/infant beds, free WiFi, bed sheets

Luxury Double Room, Marina View (Copper Bath)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Breakfast, lunch and dinner served
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Ipswich
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 1,001 reviews
The price is €72
includes taxes & fees
21 Jun - 22 Jun
Novotel Ipswich

About this property

Salthouse Harbour Hotel and Spa

This hotel features a full-service spa, a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking and massage/treatment rooms. Change of towels is available on request
Salthouse Harbour Hotel and Spa offers 70 accommodations with complimentary bottles of water and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Ipswich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Salthouse has 3 treatment rooms, including rooms for couples. Services include massages.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Salthouse Harbour Hotel and Spa. During your stay, you're just a quick walk from Ipswich Waterfront. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy British cuisine while dining at The Eaterie
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Indulge with massages at Salthouse
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Steps from Ipswich Waterfront and 8 minutes on foot from Ipswich Regent Theatre
  • Cats and dogs welcome for a fee (restrictions apply)
Salthouse Harbour Hotel and Spa offers its guests a full-service spa and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Salthouse Harbour Hotel and Spa also features spa services, concierge services, and laundry facilities. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Ipswich hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 10 AM and at the weekend from 8 AM to 10:30 AM.
The Eaterie – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 7.50 per day)
  • Uncovered parking on site (GBP 7.50 per day)
  • Uncovered valet parking on site (GBP 7.50 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7 AM to 10 AM on weekdays and 8 AM to 10:30 AM on weekends; GBP 14 to 20 for adults and GBP 10 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Eaterie

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Cot (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 2003
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cots (infant beds) are available for GBP 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 14 to 20 for adults and GBP 10 to 20 for children
  • Uncovered self-parking fee: GBP 7.50 per day
  • Valet parking fee: GBP 7.50 per day
  • Nearby parking fee: GBP 7.50 per day(3281 ft away; open 24 hours)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.0 per stay
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Salthouse Harbour

Salthouse Harbour Hotel

Salthouse Harbour Hotel Ipswich

Salthouse Harbour Ipswich

Salthouse Hotel

Salthouse Harbour Hotel Ipswich, Suffolk

Salthouse Harbour

Salthouse Harbour Hotel Hotel

Salthouse Harbour Hotel Ipswich

Salthouse Harbour Hotel Hotel Ipswich

Salthouse Harbour Hotel and Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 571 out of 789 reviews
Rating 8 - Good. 161 out of 789 reviews
Rating 6 - Okay. 37 out of 789 reviews
Rating 4 - Poor. 12 out of 789 reviews
Rating 2 - Terrible. 8 out of 789 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, amenities
Lovely food, drink, staff & ambiance
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Chris

Liked: Amenities
Room was wonderful, everything and everyone just great. Will definitely be back
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and view . Great staff , so helpful and knowledgeable. Lovely restaurant .
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, with great service and beautiful rooms
Stayed 1 night in May 2025
Verified

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stayed one night but were very.impressed. Will certainly stay again. Thank you your staff are superb. Thank you
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first stay here but not my last. Beautiful location
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff , wonderful breakfast , I would definitely stay again.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stylish boutique hotel with great staff

Very stylish boutique hotel on the waterfront. The team working there are friendly and professional.
Opposite the entrance
Great eggs for breakfast 😋
Not something you see every day.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Spotlessly clean, great service and a good quality breakfast.
Stayed 1 night in Oct 2023
Verified

8/10 Good

carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel on the Harbour, excellent location.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice enjoyed my stay.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, friendly and helpful staff and lovely food. We have stayed several times and always an enjoyable experience
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay many thanks
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Prateek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fantastic service and room.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, comfortable, clean and friendly staff
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Mrs R M M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Great room View on marina Lovely decor of hotel throughout
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Paul

Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel, with great staff. Both breakfast and dinner were very good, and I would definitely recommend to anyone looking to stay in the area
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend this hotel

Lovely hotel and great location, parked with ease in their car park too.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel will definately be returning.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

NGOZI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and the breakfast
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fabulous stay thank you
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in good location. Service was excellent!
Stayed 1 night in Jul 2022
Verified

8/10 Good

kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very well situated for bars and restaurants good parking facilities and very friendly staff
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room. Comfortable bed . Balcony with views of the Marina and town. Staff were great. 10/10
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

osen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect
Stayed 1 night in Jul 2025