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Salthouse Harbour Hotel

4.0 star property

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Photo gallery for Salthouse Harbour Hotel

Lobby lounge
View from property
Luxury Double Room, Marina View (Copper Bath) | Deep-soaking bathtub
Food and drink
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar

Explore the area

View in a map
1 Neptune Quay, Ipswich, England, IP4 1AX
  • Place, Ipswich Waterfront
    ‪1 min walk‬
  • Place, Ipswich Regent Theatre
    ‪6 min walk‬
  • Place, Portman Road
    ‪13 min walk‬

Room options

View all photos for Standard Double Room

Desk, cots/infant beds, free WiFi, bed sheets

Standard Double Room

9.6 out of 10
Exceptional
(10 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, cots/infant beds, free WiFi, bed sheets

Standard Twin Room

10.0 out of 10
Exceptional
(9 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Desk, cots/infant beds, free WiFi, bed sheets

Superior Double or Twin Room

9.6 out of 10
Exceptional
(5 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Double Room, 1 King Bed, Marina View

Desk, cots/infant beds, free WiFi, bed sheets

Luxury Double Room, 1 King Bed, Marina View

9.8 out of 10
Exceptional
(7 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room, Marina View (Copper Bath)

Luxury Double Room, Marina View (Copper Bath) | Desk, cots/infant beds, free WiFi, bed sheets

Luxury Double Room, Marina View (Copper Bath)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Salthouse Harbour Hotel

A restaurant, a bar/lounge and valet parking are available at this hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Change of towels is available on request
Salthouse Harbour Hotel offers 70 accommodations with complimentary bottles of water and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Ipswich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Salthouse Harbour Hotel. During your stay, you're just a quick walk from University Campus Suffolk. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy British cuisine while dining at The Eaterie
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Steps from Ipswich Waterfront and 8 minutes on foot from Ipswich Regent Theatre
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Salthouse Harbour Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Ipswich hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 10 AM and at the weekend from 8 AM to 10:30 AM.
The Eaterie – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 7.50 per day)
  • Uncovered parking on site (GBP 7.50 per day)
  • Uncovered valet parking on site (GBP 7.50 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7 AM to 10 AM on weekdays and 8 AM to 10:30 AM on weekends; GBP 14 to 20 for adults and GBP 10 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Eaterie

Family friendly

  • Cot (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 2003
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 4 January 2026 to 23 March 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Front desk
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cots (infant beds) are available for GBP 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 14 to 20 for adults and GBP 10 to 20 for children
  • Uncovered self-parking fee: GBP 7.50 per day
  • Valet parking fee: GBP 7.50 per day
  • Nearby parking fee: GBP 7.50 per day(3281 ft away; open 24 hours)
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.0 per stay
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Salthouse Harbour
Salthouse Harbour Hotel
Salthouse Harbour Hotel Ipswich
Salthouse Harbour Ipswich
Salthouse Hotel
Salthouse Harbour Hotel Ipswich, Suffolk
Salthouse Harbour
Salthouse Harbour Hotel Hotel
Salthouse Harbour Hotel Ipswich
Salthouse Harbour Hotel Hotel Ipswich

Salthouse Harbour Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 565 out of 782 reviews
Rating 8 - Good. 161 out of 782 reviews
Rating 6 - Okay. 36 out of 782 reviews
Rating 4 - Poor. 12 out of 782 reviews
Rating 2 - Terrible. 8 out of 782 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, amenities
Lovely food, drink, staff & ambiance
Stayed 1 night in Nov 2025

10/10 Excellent

Seth

Stayed 1 night in Oct 2025

10/10 Excellent

Christine, CHESTER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and view . Great staff , so helpful and knowledgeable. Lovely restaurant .
Stayed 2 nights in Oct 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Stayed 1 night in Oct 2025

10/10 Excellent

Rosalind

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stayed one night but were very.impressed. Will certainly stay again. Thank you your staff are superb. Thank you
Stayed 1 night in Oct 2025

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room. Comfortable bed . Balcony with views of the Marina and town. Staff were great. 10/10
Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Paula

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

osen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect
Stayed 1 night in Jul 2025

10/10 Excellent

jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stylish boutique hotel with great staff

Very stylish boutique hotel on the waterfront. The team working there are friendly and professional.
Opposite the entrance
Great eggs for breakfast 😋
Not something you see every day.
Stayed 1 night in Jul 2025

8/10 Good

Paula

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first stay here but not my last. Beautiful location
Stayed 1 night in Jul 2025

10/10 Excellent

No

Liked: Staff & service, amenities, property conditions & facilities
No air conditioning in our room and quite pricey for 1 nights stay without breakfast. Wouldnt have paid price if not attending Ed Sheeran gig. Lovely hotel but not worth price tag
Stayed 1 night in Jul 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Just Understated Luxury
Stayed 1 night in Jul 2025

10/10 Excellent

Tona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, with great service and beautiful rooms
Stayed 1 night in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.
Stayed 2 nights in May 2025

10/10 Excellent

Ann

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ian, Northallerton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the harbour. All the staff we met were very helpful and friendly. Room was comfortable and clean. Limited parking which is chargeable if not booking direct. 15 minute walk to town centre. We didn’t use the restaurant but looked nice with locally sourced goods.
Stayed 2 nights in Apr 2025