Ana y Jose Holbox Hotel & Beach Club

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On the beach, white sand, sun-loungers, beach umbrellas

Deluxe Room, Ocean View | Premium bedding, minibar, in-room safe, individually decorated

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pool
Breakfast included
Spa
Pet-friendly
Free Wi-Fi
Restaurant

Explore the area

Paseo Carey y Caguama Zona 002 Mz 0107, Predio 3 y 4, Isla Holbox, QROO, 77310

Place, Holbox Beach
‪3 min walk‬
Place, Bioluminescence Beach
‪11 min walk‬
Place, Punta Coco
‪13 min walk‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Superior Room

20 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Superior Room, Ocean View

Excellent

Ocean view
26 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Deluxe Room, Ocean View

Ocean view
36 sq m
Sleeps 2
1 King Bed
Free Wi-Fi

Master Suite

Sea view
38 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Bamboo

28 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Similar properties

Outdoor pool, pool umbrellas, pool loungers

On private beach
Pool
Parking included
Free Wi-Fi

includes taxes & fees

22 Jun - 23 Jun

About this property

Ana y Jose Holbox Hotel & Beach Club

At Ana y Jose Holbox Hotel & Beach Club, relax by one of the 3 outdoor swimming pools or spend the day at the beach where you can enjoy snorkelling. Change of towels is available on request

Ana y Jose Holbox Hotel & Beach Club offers 38 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch Smart televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and hairdryers.

This Isla Holbox hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site.

Children aged under 14 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

During your stay at Ana y Jose Holbox Hotel & Beach Club, you're just a quick walk from Holbox Beach. Features include free breakfast, free WiFi in public areas and a free manager's reception. This property offers pet-friendly amenities, such as food and water bowls.

Free continental breakfast served daily
Free Wi-Fi (speed: 50+ Mbps)
Enjoy Mexican cuisine and a beachfront location while dining at Ana’s Kitchen
Take a swim in the 3 outdoor pools
Services include a lifeguard on-site, a concierge and tour or ticket assistance
On-site recreation includes volleyball, hiking/biking trails and bicycles to rent
Just a 4-minute walk from Holbox Beach and 11 minutes on foot from Bioluminescence Beach
Airport, bus station shuttle and ferry terminal shuttle service available for a fee
Dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls

Some rates at Ana y Jose Holbox Hotel & Beach Club are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with free beach club on site and umbrellas. Bring your whole family to Ana y Jose Holbox Hotel & Beach Club for summer fun including 3 outdoor swimming pools, snorkelling and volleyball.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 2 bars/lounges. WiFi is free in public spaces. This luxury hotel also offers a rooftop terrace and a garden.

This 4.5-star Isla Holbox hotel is smoke free.

Guests are served a free continental breakfast daily from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.

Ana’s Kitchen – This beachfront restaurant specialises in Mexican cuisine. Guests can enjoy drinks at the bar.

Miel de Luna Rooftop – This rooftop bar overlooks the ocean and specialises in Caribbean cuisine. Open daily.

Arena Bar – This bar is located on the beach. Open daily.

Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Ana y Jose Holbox Hotel & Beach Club are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and select beverages included

Basic alcoholic drinks included

In-room minibar (non-alcoholic beverages included)

Lessons/classes/games

Bartending

Entertainment

On-site entertainment and activities

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Free offsite parking within 50 metres
Return airport shuttle (surcharge) from 11:00 AM to 6:00 PM at scheduled times and on request
Bus station shuttle (surcharge)
Ferry terminal shuttle (surcharge)

Food and drink

Free continental breakfast available daily 7:30 AM to 10:30 AM
2 bars/lounges
3 poolside bars
A beach bar
A coffee shop/cafe
A restaurant
A swim-up bar
Free daily manager's reception
Private picnics
Snack bar/deli

Restaurants on site

Ana’s Kitchen
Arena Bar
Miel de Luna Rooftop

Things to do

3 outdoor pools
Beach volleyball
Beach yoga
Bicycle rentals
Designer stores
Free beach club
Games
Hiking/biking trails
Karaoke
Snorkelling
Water sports equipment

Family friendly

3 outdoor pools
High chair
Laundry facilities
Lifeguards on site
Snack bar/deli

Conveniences

24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

Coworking space

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
In a nature reserve
On the bay
On the beach
Outdoor entertainment area
Outdoor furniture
Picnic area
Pool loungers
Pool umbrellas
Rooftop terrace

Spa

Aromatherapy
Body scrubs
Deep-tissue massages
Hot stone massages
In-room massages
Sports massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Accessible bus station shuttle
Front entrance ramp
Grab bar in shower
Handrails in hallways
Handrails in stairways
Lever door handles
Magnifying mirror
Thin carpet in public areas
Tile flooring in room
Upper floors accessible by stairs only
Visual fire alarm
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

1 building
5 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2024
Communal living room
Comprehensive food waste policy
Comprehensive recycling policy
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Lifeguards
Living plant wall
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reception hall
Smoke-free property
Traditional architecture
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Hypo-allergenic bedding
Premium bedding

Bathroom

Dressing gowns
Hair dryer
Private bathroom
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

55-inch smart TV with cable channels

Food and drink

Champagne service
Coffee/tea maker
Espresso maker
Free bottled water
Limited room service
Minibar

Access via exterior corridors
Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
LED lighting
Recycling
Safe
Water-efficient showers
Water-efficient toilets
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

This property enforces quiet hours from 11:00 PM to 9:00 AM

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets: USD 40 per pet, per night, plus a one-time cleaning fee of USD 19
Only dogs are allowed
Maximum 1 (weight limit: 33 lb per pet)
Food and water bowls are available

Children and extra beds

Children are welcome.

Kids stay free! One child 4 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: USD 2.03 per person, per night
Resort fee: USD 24 per accommodation, per night

The resort fee includes:

Beach access
Beach loungers
Beach towels
Concierge service
Fitness/yoga classes
In-room bottled water
In-room safe
Laundry facilities
Partner property beach club access
Partner property pool access
Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: USD 200 per person (return)
Airport shuttle fee per child: USD 199 (from 4 to 14 years old)
Pet fee: USD 40 per pet, per night plus a one-off USD 19 cleaning fee
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments and cash

Mobile payment options include: Apple Pay

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 47

Safety features at this property include a fire extinguisher, a smoke detector and outdoor lighting

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Ana y Jose Holbox Hotel & Beach Club offers transfers from the ferry terminal (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. At the property, quiet hours are enforced between 11:00 PM and 9:00 AM.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ana Y Jose Holbox Isla Holbox

Ana y Jose Hotel Beach Club Holbox Hotel

Ana y Jose Hotel Beach Club Holbox Isla Holbox

Ana y Jose Hotel Beach Club Holbox Hotel Isla Holbox

Ana y Jose Holbox Hotel & Beach Club Reviews

8.8

Excellent

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Verified

10/10 Excellent

Josef

23 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

The room was spotless, staff was very courteous, A few more sun chairs on the beach for hotel guests would have been nice.

Stayed 7 nights in Feb 2026

Verified

10/10 Excellent

Maria Carmen

10 Feb 2026

Staff were all friendly.

Stayed 4 nights in Feb 2026

Verified

6/10 Okay

Jessica

7 Mar 2026

Liked: Cleanliness, staff & service, property conditions & facilities

Room was great a little far from everything but staff was wonderful. Gave a 3 star due to distance and weather was not great had to eat dinner in our room for 2 nights due to restaurant being outdoors. Beautiful resort though.

Stayed 3 nights in Feb 2026

Verified

10/10 Excellent

Sarah

5 Mar 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The ocean was visible from

Stayed 4 nights in Feb 2026

Verified

10/10 Excellent

Marcos Antonio

4 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Staff was amazing especially Pablo and Gabriela they helped so much and were extremely courteous and very polite. Rooms were nice and clean and the private beach was amazing.

Stayed 4 nights in Dec 2025

Verified

10/10 Excellent

Laini

3 Jan 2026

Liked: Cleanliness, property conditions & facilities

Beautiful hotel, fabulous location right on the beach. The rooms are great, excellent staff and delicious food. No complaints at all! Safe place great for everyone- family, solo travelers or couples. I will definitely be returning.

Stayed 4 nights in Dec 2025

Verified

10/10 Excellent

Jonathan

29 Nov 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice hotel but food and drinks are way over price on the property.

Stayed 3 nights in Oct 2025

Verified

10/10 Excellent

Åsa

16 Mar 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Mar 2026

Verified

10/10 Excellent

Christian

3 Mar 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Ana y Jose was simply amazing. From the ocean view from my room to the wonderful staff, it was easy, relaxed and beautiful. The staff is wonderful. Attentive and very warm. Everyone is there to ensure that you have a great time. Food, drinks, and beach facilities are all great. The beach front itself had no seaweed and was very well taken care of. Also, make sure to head to the pool on the roof. Amazing views! Rooms were nice, clean and AC was blasting. No complaints! Ocean view room is definitely worth it. Cant wait to return asap! Thanks for such a great time! xx

Stayed 4 nights in Feb 2026

Verified

6/10 Okay

Fan

5 Jan 2026

Water issues in the room and washrooms. Food was bad and a lot of flies around the beach dining area. Service was slow and not on time.

Stayed 2 nights in Jan 2026

Verified

2/10 Terrible

Ingrid

16 Jan 2026

I requested clean towels, they didn’t provide the first time, I had to requested 3 times, no phones in the rooms, if you need anything you have to walk all the way to the lobby. Flies everywhere, they have those table fans but they can’t stop the flies landing in your food. Very unpleasant experience. Breakfast was included, I ordered the same thing everyday, they serve d me greysh looking eggs very mushy very disgusting, the following day they serve me scrambled eggs with carrots…. Customer service is great, Is not their fault upper management don’t take care of things….

Stayed 4 nights in Jan 2026

Verified

6/10 Okay

Samuel

5 Jan 2026

Liked: Cleanliness

A beautiful location, clean rooms and friendly staff that are trying their best to help customers at a new hotel that has a steep learning curve. I'm not sure why there are so many 5 star reviews given the obvious shared frustrations of many hotel guests. - Service was extremely slow, with a single drink order often taking 45mins-1hr. - There was a comically excessive amount of flies at the restaurant for breakfast every morning. This was the only restaurant on the island where we experienced this in a week. - The shower dividers are to short causing excess water in the bathroom every shower. - No do not disturb sign was provided at check-in and we found two people in our room doing turn down at 8pm after dinner the first night. - There is no beach walking acces to the main part of town. Back roads with debris and open garbage need to be used that can often flood if raining. - Prices for drinks and food at the hotel and are much higher than better quality options offered elsewhere in holbox. This place has great potential if they can keep improving to offer a better value service.

Stayed 6 nights in Dec 2025

Verified

6/10 Okay

Dillan

19 Feb 2026

Liked: Cleanliness, amenities

Disliked: Staff & service

This is a lovely hotel, let down by the service. Check in was slow and then we were given a ‘ocean view’ room next to the bar/restaurant so people could see straight into our room and you had to be stood on the balcony to see the ocean. We managed to change rooms for night 2 and 3 of our stay. We checked out of our room at midday and informed the staff we would be back for 5. When we arrived back, there was still confusion about the room and it took over 10 minutes for something that should have already been sorted. In general, the staff all seemed to struggle with the most simple of things. Upon checkout, our bill was over 1400 pesos too much. Everyone should make sure they take pictures of all their receipts and double check the bill when we leave. The issues were duplicating items and an additional tip that were added to the bill. We also asked for a later checkout (1pm instead of midday), which the staff agreed on the phone and then text us to say they couldn’t. There are no showers available outside the room to use and again this process was needlessly chaotic. The rooms are nice and the beach is lovely. The loungers are really nice and there’s good music throughout the day creating a nice vibe.

Stayed 3 nights in Feb 2026

Verified

4/10 Poor

Sarvi

22 Feb 2026

Liked: Property conditions & facilities

Disliked: Amenities

Book this hotel with caution. We stayed here for nine days, and every single day, we encountered an issue. The service at this hotel is 5 out of 10.Unfortunately, the hotel overall rates a 6 out of 10. Each day, I was disappointed with the hotel, particularly in terms of service and amenities.The aesthetics of this hotel are beautiful, and the beachfront is stunning. The servers are all great and doing their best but being managed poorly.“Breakfast is included,” except it actually isn’t. Only certain items are included, and even fresh-pressed juice is not part of it.I booked this hotel because they offered free breakfast. They claim the rooftop pool has full service, but that is incorrect. There were never any towels available up there, and the servers didn’t come by. After waiting 20 to 30 minutes, I had to go down to the beach and grab my own towels. I requested service, but no one came. The towels never smelled fresh; they smelled like fried food. The water in the shower was never hot enough. There were flies everywhere, and the hotel did nothing about them. This is a luxury hotel, and having flies buzzing around is not indicative of luxury. Every restaurant we visited in town made sure we weren’t bothered by them. This hotel did nothing about it. Lack of sun chairs, the layout of the rooms also makes no sense the closet is too small and there are no dressers in the room but there are two large tables one for office work the other one not sure what for! Hope this helps

Stayed 9 nights in Feb 2026

Verified

10/10 Excellent

Zuriel

14 Mar 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Todo excelente, volvería a ir

Stayed 5 nights in Feb 2026

Verified

10/10 Excellent

LUCAS

14 Mar 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Ótimo hotel, equipe de funcionários, comida! Único ponto é a distância, ele fica um pouco longe do centro, nisso tem que pagar 200 pesos pra ir e 200 pra voltar. Mas o hotel é incrível, praia boa, privativo!

Stayed 2 nights in Mar 2026

Verified

8/10 Good

J

23 Feb 2026

Liked: Cleanliness, amenities

Todo muy bien! La habitación de buen tamaño, impecable, con detalles como cafe y agua, la cama comoda. La playa privada y preciosa. El personal muy amable.

Stayed 3 nights in Feb 2026

Verified

10/10 Excellent

DIANA MARICELA ARGOTE

14 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Todo fue más que perfecto, las atenciones, hospitalidad, vistas hermosas, comida deliciosa, calidad en el Servicio. Sugiero, que tengan bicicletas para uso de los huéspedes sin costo… ya que está retirado de todo.

Stayed 3 nights in Feb 2026

Verified

10/10 Excellent

Lucero Morales

17 Jan 2026

Las instalaciones muy lindas, todo está muy nuevo, los alimentos excelentes, la pizza de langosta 10/10 , es caro pero el sabor de todo muy bueno, el desayuno incluid, excelente, lo único malo fue la habitación que me tocó, había mucho ruido de unas máquinas a cada rato, prendían y apagaban, total que te despertaba a media noche y en la madrugada, me tocó la habitación 106 cerca de la recepción, todo era lindo menos el ruido de esas máquinas y como se oye todo en esa habitación, a las 6am empezaba el ruido del personal.

Stayed 7 nights in Jan 2026

Verified

10/10 Excellent

Jeanne

16 Jan 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Incroyable séjour. Rarement vu aussi complet comme service/aimabilité/confort/beauté/déjeuner/propr’eté

Stayed 2 nights in Jan 2026

Verified

10/10 Excellent

Jannik

13 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Tolles und sehr sauberes Zimmer sowie eine geschmackvoll gestaltete, sehr besondere Anlage. Der Strand vor der Tür ist super und durch die vielen Liegen und Sitzsäcke ist es auch sehr convenient, diesen zu nutzen. Die Dachterrasse und der Pool dort sind unglaublich und man hat die Chance auf atemberaubende Sonnenuntergänge. Die Lage fanden auch top, obwohl (oder auch gerade weil) man nicht direkt im Zentrum ist. Man hat einen schönen Strand (viel schöner als die direkt im Zentrum) und ist trotzdem fussläufig (20 Minuten etwa) oder mit dem Rad (5-10 Minuten) recht schnell bei vielen netten Restaurants oder auch im Stadtzentrum. Die vielen negativen Kommentare zum Frühstück, den Fliegen etc. können wir nicht nachvollziehen. Das Frühstück war sehr vielseitig und lecker und es gab die üblichen Ventilatoren gegen die Fliegen. Auch haben wir nie länger als gewöhnlich auf irgendetwas gewartet, obwohl das Hotel voll war.

Stayed 6 nights in Jan 2026

Verified

10/10 Excellent

Marianne Rytter

28 Dec 2025

Liked: Cleanliness, staff & service, amenities

Vi blev opgraderet til master suiten og den var meget rummelig og smagfuldt indrettet. Superior-værelserne var udemærkede, men der er kun en siddeplads på terrassen hvilket ikke er specielt bekvemt. Hotellets personale er meget imødekommende og vi har følt os set og glade. Der er stadig nogle små justeringer på det nye hotel, men teamet heriblandt Jesus, Jair, Roberto, Irving, Gaby og Maria gør alt hvad de kan og mere til for at få gæsterne til at føle sig velkommen. Stranden er fantastisk og poolen er ligeledes pragtfuld. Lokationen er lidt væk fra byen, men meget afslappende og skøn. Vi tilbragte 10 dage her og kunne ønske vi havde mere tid.

Stayed 10 nights in Dec 2025

Verified

10/10 Excellent

Beatriz Alejandra

26 Dec 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Personal muy amable

Stayed 4 nights in Nov 2025

Verified

10/10 Excellent

Mara

20 Dec 2025

El hotel es muy bonito y

Stayed 2 nights in Nov 2025

Verified

6/10 Okay

Felix

3 Dec 2025

Unser Aufenthalt im Ana y Jose war insgesamt okay, aber leider nicht so gut, wie es die Fotos und Beschreibungen erwarten ließen. Das Hotel ist preislich relativ günstig, was positiv ist, dennoch gab es einige Punkte, die den Gesamteindruck deutlich getrübt haben. Besonders störend war, dass selbst beim inkludierten Frühstück aktiv Trinkgeld eingefordert wurde. Auch nach jedem bestellten Cocktail wurde erneut nach Trinkgeld gefragt. Dadurch entstand schnell das Gefühl, dass die Freundlichkeit des Personals weniger authentisch und eher trinkgeldgetrieben war – für uns ziemlich unangenehm und definitiv kein entspannter Start in den Tag. Die Zimmer waren insgesamt relativ normal – schlicht, sauber und ausreichend für einen kurzen Aufenthalt. Allerdings fehlten einige praktische Details: • Die Badezimmertür benötigt dringend einen Griff, da sie sich nur umständlich öffnen und schließen lässt. • Wäscheleinen für nasse Badekleidung wären sehr hilfreich, gibt es aber nicht. • Hängematten – auf Holbox vielerorts üblich – fehlen komplett. • Die Handtücher werden sehr selten gewechselt, was grundsätzlich nachhaltig ist, aber sie sind so dünn, dass sie kaum trocknen und danach schnell unangenehm riechen. Ein weiterer deutlicher Negativpunkt waren die vielen Fliegen beim Frühstück. Gefühlt etwa 20 Fliegen an jedem Tisch, ohne dass das Hotel irgendwelche Maßnahmen dagegen ergriffen hätte. Ventilatoren oder einfache Abwehrlösungen hätten hier schon viel bewirken können. Dazu kam, da

Stayed 4 nights in Nov 2025

Ana y Jose Holbox Hotel & Beach Club

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Superior Room

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Deluxe Room, Ocean View

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Master Suite

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Bamboo

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About this property

Ana y Jose Holbox Hotel & Beach Club

All-inclusive details

Gratuities and taxes

Food and beverages

Lessons/classes/games

Entertainment

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Ana y Jose Holbox Hotel & Beach Club Reviews

Reviews

Excellent

9.6/10

9.0/10

8.6/10

9.2/10

Reviews

10/10 Excellent

Josef

Josef

10/10 Excellent

Maria Carmen

Maria Carmen

6/10 Okay

Jessica

Jessica

10/10 Excellent

Sarah

Sarah