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Casa Astral Hotel Boutique and Apartments

4.0 star property
VIP Access

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Photo gallery for Casa Astral Hotel Boutique and Apartments

Rooftop terrace
Property entrance
Rooftop terrace
Property entrance
Aerial view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
C. Caguama esquina C. Estrella de Mar, Isla Holbox, QROO, 77310
  • Bioluminescence Beach
    ‪16 min walk‬
  • Punta Coco
    ‪18 min walk‬
  • Holbox Ferry
    ‪3 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

Superior Room

  • City view
  • Sleeps 4
  • 1 King Bunk Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Room

8.0 out of 10
Very good
(6 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment, 2 Bedrooms, Partial Sea View

42-inch Smart TV with digital channels, TV

Family Apartment, 2 Bedrooms, Partial Sea View

9.6 out of 10
Exceptional
(4 reviews)
  • 85 sq m
  • 2 bedrooms
  • Partial sea view
  • Sleeps 6
  • 1 King Bed and 2 King Bunk Beds

View all photos for Standard Apartment, 2 Bedrooms, Garden View

42-inch Smart TV with digital channels, TV

Standard Apartment, 2 Bedrooms, Garden View

  • 85 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Suite, 1 Bedroom, Kitchen

1 bedroom, premium bedding, down duvets, in-room safe

Standard Suite, 1 Bedroom, Kitchen

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Family Apartment, 2 Bedrooms, Garden View

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 King Bunk Bed

Family Apartment, 2 Bedrooms, Sea View

  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 Queen Bed and 1 Queen Bunk Bed

Standard Apartment, 2 Bedrooms, Partial Ocean View

  • 2 bedrooms
  • Partial ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, 1 Bedroom, Kitchen, City View

Junior Suite, 1 Bedroom, Kitchen, City View | 1 bedroom, premium bedding, down duvets, in-room safe

Junior Suite, 1 Bedroom, Kitchen, City View

9.2 out of 10
Wonderful
(5 reviews)
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bunk Bed

Premium Studio Suite, 1 Bedroom, Kitchen

  • Sea view
  • Sleeps 4
  • 1 Queen Bunk Bed

View all photos for Standard Room, Garden View

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, Garden View

8.6 out of 10
Excellent
(7 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Junior Room, Partial Ocean View

  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bunk Bed

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About this property

Casa Astral Hotel Boutique and Apartments

Beach fun in outdoor pool, near Holbox Beach
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a rooftop terrace and concierge services are on-site.
Casa Astral Hotel Boutique and Apartments offers 16 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. Beds feature down duvets and premium bedding. 42-inch Smart televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Isla Holbox hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Casa Astral Hotel Boutique and Apartments. During your stay, you're just a quick walk from Holbox Beach. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at Restaurante Casa Astral, a family restaurant that serves local and international cuisine
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Steps from Holbox Beach and Yum Balam Nature Reserve
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a rooftop terrace, and multilingual staff are also featured at Casa Astral Hotel Boutique and Apartments. Free self parking is available.

Smoking is allowed in designated areas at this Mediterranean Isla Holbox hotel.

Restaurante Casa Astral – This family restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Rooftop Bar – This rooftop bar is located by the pool. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Casa Astral
  • Rooftop Bar

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Direct access to the beach
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Couples treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • 3 floors
  • 4 buildings
  • Designated smoking areas (fines apply)
  • Mediterranean architecture
  • Mosquito nets

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Casa Astral Hotel Boutique and Apartments

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number EEC170518JC8
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Astral Luxury Hotel by Nah Hotels

Casa Astral Hotel Boutique and Apartments Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 144 out of 201 reviews
Rating 8 - Good. 31 out of 201 reviews
Rating 6 - Okay. 11 out of 201 reviews
Rating 4 - Poor. 7 out of 201 reviews
Rating 2 - Terrible. 8 out of 201 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

CARLOS

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Suzanne Bond

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were pleased with our stay at Casa Astral. A lovely hotel. The staff was welcoming, very helpful and friendly. We stayed in a deluxe room which was clean and comfortable with a small balcony. Enjoyed excellent breakfasts at the hotel every morning. The location a short walk from town and Playa Punta Cocos and there was a wonderful restaurant,Cafe Del Mar (ceviche and octopus were outstanding) on the beach right in front. We would love to go back.
Stayed 4 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Caroline

Stayed 3 nights in May 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing, quiet.
Stayed 3 nights in Apr 2025

8/10 Good

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2025

10/10 Excellent

troy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Alexey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, with a very friendly staff. Only recommendation is that they should heat the rooftop pool, as it was quite cold. Also should have blow dryers in the room. We asked, but it was never brought over to us. Other than that, a great experience all around!
Stayed 6 nights in Feb 2025

10/10 Excellent

Brandon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great rooms. No issues. Thank you!
Stayed 4 nights in Feb 2025

2/10 Terrible

FABIOLA

Travelled with partner
Disliked: Staff & service, amenities
I had an extremely disappointing stay at this hotel. From the moment I arrived, it was clear that customer service was not a priority. The check-in process was slow, and the staff seemed uninterested. The room was nothing like the photos online. To make things worse, the noise level was unbearable. Whether it was loud guests in the hallways or outside traffic, there was no way to get a peaceful night’s rest. The breakfast was another disappointment—stale food, limited options.For the price I paid, I expected much better quality. Overall, I would not recommend this hotel to anyone. There are far better options available at the same price, and I regret booking my stay here.
Stayed 5 nights in Feb 2025

10/10 Excellent

nicholas

Stayed 7 nights in Feb 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

awesome place

close to everything. Staff is awesome and friendly. Ocean close
Stayed 3 nights in Feb 2025

10/10 Excellent

Jussi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay
Stayed 4 nights in Feb 2025

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice well located to town and ocean!
Stayed 7 nights in Feb 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

carlos

Stayed 2 nights in Jan 2025

6/10 Okay

ersilia

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Not a luxury property, the apartment/room is well kitted out and great for families. Within 10 min walking distance to center of Holbox, second row from sea (not water front). Safe was not working, one door handle broken (none of these were surprises for management, so long standing issues), an unwelcoming smell of sewage was welcoming us in the lobby at different times but every day of our stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jodee

Liked: Cleanliness, staff & service, property conditions & facilities
Great room space
Stayed 4 nights in Dec 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Room was exactly as pictured and comfortable, outdoor seating was bigger than expected. Staff was helpful and friendly. Convenient set up. Breakfast included was a nice perk! And it's a quick walk to the Holbox Refugio to get your dog-fix and walk dogs while on vacation! Would definitely stay here again!
Stayed 5 nights in Nov 2024

10/10 Excellent

Zaino, Palm Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great spacious great location
Stayed 4 nights in Nov 2024

6/10 Okay

Alba, MEXICO CITY

Travelled with partner
Liked: Cleanliness
I think I had higher expectations being this a VIP Access hotel, but I found it just average. On the positive side, the staff was kind and the room was comfortable. On the other hand, the breakfast is very basic, the terrace, even if it has a nice view, didn’t even have cushions for the stone “seats” and my husband found the pool dirty. Also, we arrived in Holbox a few days after a hurricane pass, which is not the hotel’s fault of course, but I would have appreciated a warning from them saying that there was a risk of not being able to reach the hotel by “taxi” due to the road conditions which would have helped me prepare for it at least on bringing light backpacks.
Stayed 3 nights in Sep 2024