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Hotel Villas Caracol

3.5 star property

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Photo gallery for Hotel Villas Caracol

Restaurant
Front of property
Front of property
Junior Double Room, Pool View | Terrace/patio
Junior Double Room, Partial Ocean View | 3 bedrooms, minibar, in-room safe, free WiFi

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Housekeeping
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Avenida Damero, Isla Holbox, QROO, 77310
  • Place, Holbox Beach
    ‪1 min walk‬
  • Place, Punta Mosquito Beach
    ‪14 min walk‬
  • Place, Main Square
    ‪19 min walk‬

Room options

View all photos for Junior Room, Garden View

Junior Room, Garden View | 3 bedrooms, minibar, in-room safe, free WiFi

Junior Room, Garden View

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, Balcony, Garden View

Junior Double Room, Balcony, Garden View | 3 bedrooms, minibar, in-room safe, free WiFi

Junior Double Room, Balcony, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Double Room, Pool View

Junior Double Room, Pool View | 3 bedrooms, minibar, in-room safe, free WiFi

Junior Double Room, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, Pool View

Junior Room, Pool View | 3 bedrooms, minibar, in-room safe, free WiFi

Junior Room, Pool View

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Balcony, Garden View

Superior Room, Balcony, Garden View | 3 bedrooms, minibar, in-room safe, free WiFi

Superior Room, Balcony, Garden View

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Pool View

Superior Room, Pool View | 3 bedrooms, minibar, in-room safe, free WiFi

Superior Room, Pool View

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Balcony, Partial Sea View

Superior Room, Balcony, Partial Sea View | Terrace/patio

Superior Room, Balcony, Partial Sea View

  • 50 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, Partial Ocean View

Junior Double Room, Partial Ocean View | 3 bedrooms, minibar, in-room safe, free WiFi

Junior Double Room, Partial Ocean View

  • 45 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, Balcony, Partial Ocean View

Junior Room, Balcony, Partial Ocean View | 3 bedrooms, minibar, in-room safe, free WiFi

Junior Room, Balcony, Partial Ocean View

  • 45 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment

Apartment | Living area | 43-inch Smart TV with cable channels

Apartment

  • 3 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Single Bed

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4.7 out of 5, Exceptional, 367 reviews
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About this property

Hotel Villas Caracol

Beachfront hotel with free breakfast and bars/lounges
An outdoor pool, a restaurant and 2 bars/lounges are available at this hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a poolside bar, tour/ticket assistance and a garden.
Hotel Villas Caracol offers 16 accommodations with minibars and espresso makers. 43-inch Smart televisions come with cable channels.

This Isla Holbox hotel provides complimentary wireless Internet access. Additionally, rooms include a safe and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Villas Caracol, you're just a quick walk from Holbox Beach. You'll find features such as free breakfast and free WiFi in public areas, plus 2 bars.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Steps from Holbox Beach and Yum Balam Nature Reserve
There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, tour/ticket assistance, and a garden are also featured at Hotel Villas Caracol.

Smoking is allowed in designated areas at this 3.5-star Isla Holbox hotel.

Guests are served a free cooked-to-order breakfast daily from 8:00 AM to 10:30 AM.
Hotel Villas Caracol has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 10:30 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Private picnics

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No lift

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.75 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 10:30 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Children may not be eligible for complimentary breakfast.

Property is also known as

Hotel Villas Caracol Hotel
Hotel Villas Caracol Isla Holbox
Hotel Villas Caracol Hotel Isla Holbox

Reviews

Hotel Villas Caracol Reviews

9.6

Exceptional

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 30 out of 34 reviews
Rating 8 - Good. 3 out of 34 reviews
Rating 6 - Okay. 0 out of 34 reviews
Rating 4 - Poor. 0 out of 34 reviews
Rating 2 - Terrible. 1 out of 34 reviews

Reviews

10/10 Excellent

Thomas Killian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great staff. Right on the beach
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo fantastico!! lo repetiría sin dudarlo
Stayed 3 nights in Jul 2025

10/10 Excellent

Cornelio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
What a wonderful stay we had at the hotel! The service was top notch, and the morning breakfast was terrific. The hotel pool and grounds are beautiful.
Stayed 5 nights in Jun 2025

10/10 Excellent

Mariana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really cute, clean and great location. Food & drinks were really good. Love the vibes and the staff are the best, Natalia in the pool bar is the best. The owner are really sweet.
Stayed 4 nights in May 2025

10/10 Excellent

Candice

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and staff. Love the on-site restaurant. The food is amazing
Stayed 6 nights in May 2025

10/10 Excellent

Patricia

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villas Caracol is a hidden gem that offered us the tranquility and beauty we were seeking. The beachfront is stunning and the location is perfect for couples and families wanting to relax away from the island's noise. The property is lush, with beautifully decorated rooms that feel private, resembling treehouses. To my delight, the staff surprised me with a birthday celebration, complete with cake, champagne, and balloons in my room. The exceptional service continued with delicious drinks from bartender Natalie at the swim-up bar. Cleanliness was top-notch, and every meal was better than what we've had at other hotels, highlighting their focus on guest satisfaction. I especially enjoyed a wonderfully relaxing massage. Punta Moquito is beautiful, and while we didn't want to leave, the location made getting to town easy. If you’re looking for a perfect getaway, just book it!
Stayed 2 nights in May 2025

10/10 Excellent

Lilly

Liked: Cleanliness, staff & service, property conditions & facilities
This place was an absolute gem! Small property and perfect for easy access to the pool.
Stayed 2 nights in May 2025

10/10 Excellent

Neczar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff! Beautiful stay right on the water. Easy communication on WhatsApp.
Stayed 4 nights in May 2025

10/10 Excellent

Amy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute pearl of a property. Rustic but luxurious. So child friendly but also lovely for adults too. We had a great stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

LaWand

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! From checking in to checking out. The staff treated us like family. Food was delicious and that was every single meal. I highly recommend this resort and would definitely stay here again. Highly satisfied with our stay. Thank you Villas Caracol for an unforgettable stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Maribel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was delicious and staff very friendly. Such a great customer service.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Anna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
We had a fantastic time! The location is beautiful, surrounded by stunning scenery. The staff were friendly and welcoming, making our stay even more enjoyable. One of the highlights was the adorable raccoons in the area, which were simply amazing to see up close. Highly recommend this place for a great stay!
Stayed 6 nights in Nov 2024

10/10 Excellent

Andrea, Zapopan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy bonito, habitaciones amplias y bien cuidadas ! Y todo el personal (recepcionistas, meseros, housekeeping etc…) súper amables, con excelente servicio al cliente! Súper recomendado este hotel!
Stayed 2 nights in Aug 2025

10/10 Excellent

Cedrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe établissement sur la plage, nous y avons passé un séjour parfait.
Stayed 2 nights in Aug 2025

10/10 Excellent

norma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnífico hotel, atención de primera, la limpieza y servicios de la habitación excelentes. El restaurante muy bueno con comida deliciosa. Super recomendado!
Stayed 2 nights in Jul 2025

8/10 Good

Alejandro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar para hospedar, instalaciones excelentes, creo que la atención al huésped pueden mejor un poco más. Fue buena pero no es la mejor.
Stayed 2 nights in Jun 2025

10/10 Excellent

philippe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un e semaine en famille fabuleuse

Le lieu est magnifique. L’entretien du site est parfait. Le personnel au petit soin. Un cocon où nous avons pu nous reposer, les enfants s’amuser entre piscine, plage et mer et une belle faune et flore et un très bon restaurant … …. Bref une semaine formidable ! Certainement un des meilleurs hôtel de l’île si ce n’est le meilleur ! Merci
Stayed 5 nights in Apr 2025

10/10 Excellent

Laure

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel propre, joliment décoré, un véritable havre de paix. Des attentions tout au long du séjour, avec cocktail de bienvenue, un personnel aux petits soins tellement que ça en est presque gênant! La plage est paradisiaque, la piscine ombragée offre un calme apaisant. Le petit plus : le cocktail offert lors du coucher du soleil! Nous y retournerons avec plaisir!
Stayed 2 nights in May 2025

10/10 Excellent

Sune Stampe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Masataka

Liked: Cleanliness, staff & service, property conditions & facilities
Las chicas de recepción y la gente de restaurante son muy simpático y amable!
Stayed 2 nights in Mar 2025