Villas HM Palapas del Mar

4.0 star property
VIP Access

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Photo gallery for Villas HM Palapas del Mar

2 outdoor pools, pool umbrellas, pool loungers
Poolside bar
Lobby
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
Avenida Plutarco Elias S/N, Isla Holbox, QROO, 77310
  • Holbox Beach
    ‪2 min walk‬
  • Holbox Letters
    ‪11 min walk‬
  • Holbox Ferry
    ‪13 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Suite Superior sea front: 1 king bed or 2 queen beds

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Junior Suite (Single)

  • 32 sq m
  • Sleeps 1
  • 1 Single Bed

Junior Suite

8.6 out of 10
Excellent
(22 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Junior Suite Superior: 2 queen beds o 1 king bed

9.0 out of 10
Wonderful
(11 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Junior Suite with private pool: 2 queen beds

8.0 out of 10
Very good
(11 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite sea front and private pool: 2 queen beds

  • 32 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Villas HM Palapas del Mar

Hotel on the beach, with 2 outdoor pools
At Villas HM Palapas del Mar, hit the beach, dine on-site at Restaurante Bufé or enjoy a drink at one of the hotel's 2 bars/lounges.
Villas HM Palapas del Mar offers 52 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies or patios. Satellite televisions are provided.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Villas HM Palapas del Mar's great location gets high marks from our customers. During your stay, you're just a quick walk from Holbox Beach. You'll find features such as free breakfast and free WiFi in public areas, plus 2 outdoor pools.
  • Free self-service breakfast served daily
  • Free Wi-Fi in some public areas
  • The restaurant, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • Steps from Holbox Beach and Yum Balam Nature Reserve
  • Airport shuttle service available for a fee
Some rates at Villas HM Palapas del Mar are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Villas HM Palapas del Mar offers its guests 2 outdoor swimming pools. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at Villas HM Palapas del Mar.

This 4-star Isla Holbox hotel is smoke free.

Guests are served a free self-service breakfast daily from 7:00 AM to 10:30 AM.
Restaurante Bufé – On-site buffet restaurant.

All-inclusive details

All-inclusive room rates at Villas HM Palapas del Mar are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Bufé

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Fishing

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • No lift

More

  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Villas HM Palapas Mar Hotel Isla Holbox
Villas HM Palapas Mar Hotel
Villas HM Palapas Mar Isla Holbox
Villas HM Palapas Mar
Hm Palapas Del Mar Isla Holbox
Villas HM Palapas del Mar Hotel
Villas HM Palapas del Mar Isla Holbox
Villas HM Palapas del Mar Hotel Isla Holbox

Villas HM Palapas del Mar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 593 out of 1002 reviews
Rating 8 - Good. 252 out of 1002 reviews
Rating 6 - Okay. 86 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 40 out of 1002 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sophia, Cypress

Stayed 5 nights in May 2025

10/10 Excellent

gina

Stayed 4 nights in May 2025

8/10 Good

David H

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed this quiet small property. Appreciate the staff. Although it was quit confusing after making reservations through Expedia I then received an email from Villas HM Palapas indicating if I didn't pick a room number we could lose our reservations, yet when I went to choose the room I only had one choice. Then a few days later I was told we had to pay an additional fee for the room we requested! WHAT!? Don't fall for this. You do not need to pick your room of choice. All the rooms I'm sure are lovely but I felt this was the resorts way of making more money off us. So once we arrived we not only had to pay for our room we reserved but the additional taxes. For this i was disappointed.
Stayed 9 nights in May 2025

10/10 Excellent

Veronica

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
property was clean, and staff was very friendly rooms were perfect size and our kids loved the pool
Stayed 2 nights in Apr 2025

8/10 Good

Mike

Liked: Cleanliness
Stayed 5 nights in May 2025

10/10 Excellent

Matthew Lee, Belhaven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and relaxing resort. Food was great with different international cuisines each night. Loved the personal pool with our room. Best place to stay if you are looking for slow pace and relaxing vibe.
Stayed 7 nights in May 2025

10/10 Excellent

Ravneet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Lynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Minus the unexpected extra person charge, we had a great stay. The beach is beautiful.
Stayed 5 nights in Mar 2025

8/10 Good

william

Stayed 8 nights in Apr 2025

8/10 Good

Lynette

Stayed 5 nights in Apr 2025

10/10 Excellent

Bryan, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After reading a few reviews I was a bit worried about what to expect, but it was nothing that I experienced. Staff were great, breakfast was awesome, and property was beautiful. Felt like a boutique hotel but with a very cool theme. Beach access is great and wonderful for watching sunsets. Pools are also great and both can get a little crowded but never too much. We had 0 issues with safety either. Walkable to the town and far enough for quiet nights. 10/10 experience. We never got our welcome drink I guess cause we checked in in the evening but breakfast was pretty good and solid. Didn’t have all inclusive so kind of felt like you couldn’t get anything at the hotel past breakfast and that could be a little more clear but never had WiFi issues either. A beautiful hotel and experience, would recommend for sure. If only doing all inclusive on a night or two, the BBQ night and Mexican night looked the best and had music. Would recommend for the hotel to get golf carts as not everyone wants to drive the bigger Polaris. Bike riding on sand is not easy.
Stayed 5 nights in Apr 2025

2/10 Terrible

Patricia Adame, Hutto

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Had High expectations for HM Villas Palapas Del Mar. my husband and I were supposed to stay 7 days. By the 2nd day I’ve had enough. I had never experience such bad, racist service. We will be completely ignored because we are not Caucasian. We definitely think, the staff assumed because of our color we had no money to tip. We had already paid for the full stay, but at that point we didn’t care go spent extra money where we could be treated w dignity and respect. Even in our check in, did not get offered upgrades or the Platinum all inclusive. We had to find out later we couldn’t get some items because we were not Platinum. If you want to leave the comfort of your home to get treated like this. Think twice.
Stayed 6 nights in Apr 2025

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I first arrived I didn’t have cash for the taxi and the front desk gentleman kindly let me borrow cash until I was able to go to an ATM. So very kind. The place itself was SUPER clean and in a great part of the island. Quiet yet walkable to the town and on a big part of the beach.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the food is absolutely fantastic! I highly recommend if you are looking for a quiet and peaceful vacation!
Stayed 5 nights in Apr 2025

10/10 Excellent

Pedro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - Friendly staff, good facilities, good and varied food options
Stayed 4 nights in Apr 2025

6/10 Okay

Stephanie, Clitherall

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Property all inclusive had many limitations and service was very slow.
Stayed 6 nights in Mar 2025

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place!
Stayed 5 nights in Apr 2025

10/10 Excellent

Ann, Gatineau

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 10 nights at this hotel and did the basic all inclusive ! Our room had a private pool which i really enjoyed. Small resort and perfect ! Food, staff and location is amazing !!!
Stayed 10 nights in Mar 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quiet beach location with many loungers/palapas! Short walk to the town. There is a Convenience store next to the resort/beach which is nice! Daily breakfast buffet had good variety. Highly recommend a room with a private pool! Staff was very friendly and helpful!
Stayed 7 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impeccable

L'endroit est tout simplement des plus reposant et calme. Un peu plus éloigné du centre-ville de Holbox donc procurant une quiétude assurée de même que de très bons lits de plage en quantité suffisante bien que l'hôtel ne semblait pas à pleine capacité. Nous avons également pris deux dîners ainsi qu'un buffet du soir et la nourriture était bonne. Beaucoup de personnel sur place et un entretien constant impeccable. Je recommande cet hôtel assurément et je n'hésiterais pas à y retourner.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice place to stay
Stayed 7 nights in Mar 2025

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Antonio and his staff were wonderful. Very supportive and helpful. An easy walk from downtown, on a glorious white sandy beach. Very quiet and safe, isolated relative to big events. Not for the party hard crowd. No cars, only dune buggy/jeep cross type vehicles. Food was excellent and varied. Don't miss BBQ night
Stayed 6 nights in Mar 2025

10/10 Excellent

Karis, windsor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful and clean property! You could go barefoot and the sand was amazing! The lobby was peaceful. Lots of places to lounge and be with nature, read a book or have conversations. The ocean was fantastic, they offer cocktail and food service on the beach. The food was fresh and delicious, lots of variety daily.
Stayed 7 nights in Feb 2025

2/10 Terrible

Lawrence

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The regular people working at the hotel were great. The front desk “Manager” lied to me repeatedly over the whole week saying that refunding our extra adult room charge of $750 US dollars was still being processed through Expedia. As soon as we left the property they denying to refund the extra adult fee even though we prepaid for the hotel months ago and told them twice last month that the extra person would not be there. WHAT A SCAM. We’ll definitely stay away from HM hotels in the future.
Stayed 7 nights in Feb 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025