Ace Hôtel Issoire

3.0 star property

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Photo gallery for Ace Hôtel Issoire

Standard Quadruple Room | Desk, blackout curtains, soundproofing, iron/ironing board
Reception
Front of property
Desk, blackout curtains, soundproofing, iron/ironing board
Desk, blackout curtains, soundproofing, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Rue du Dr. Bienfait, ET Non Rue du Docteur Bienfait, Issoire, Puy-de-Dome, 63500
  • Place, Allier
    ‪11 min walk‬
  • Place, Centre d'Art Roman
    ‪5 min drive‬
  • Place, Abbey Church of Saint-Austremoine
    ‪5 min drive‬
  • Airport, Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.)
    ‪27 min drive‬

Room options

Standard Double Room

8.8 out of 10
Excellent
(45 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Triple Room

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Standard Quadruple Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

Double Room, Accessible

  • Sleeps 2
  • Free Wi-Fi

Double Room, Accessible

9.6 out of 10
Exceptional
(8 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Ace Hôtel Issoire

This smoke-free hotel features a 24-hour front desk, a TV in a common area and free self-parking. WiFi in public areas is free. Other amenities include a vending machine.
Ace Hôtel Issoire offers 54 air-conditioned accommodations with a hairdryer and free toiletries. Digital televisions are provided.

Bathrooms include a shower. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the overall property condition at Ace Hôtel Issoire. During your stay, you're just a quick walk from Allier. You'll find features such as free WiFi in public areas and free self-parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Amenities include a lift, a terrace and a vending machine
  • 9 minutes on foot from Allier and a 4-minute drive from Château de Parentignat
  • Pets welcome for a fee
Ace Hôtel Issoire offers its guests a terrace, a vending machine, and a television in common area. WiFi is free in public spaces. Free self parking is available.

This 3-star Issoire hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 9.90 for adults and EUR 5.50 for children

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 6.00 per pet, per night
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.77 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9.90 for adults and from EUR 5.50 for children
  • Pet fee: EUR 6.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Ace Hotel France/Issoire
Ace Hôtel Issoire
Ace Issoire
Ace Hôtel Issoire Hotel
Ace Hôtel Issoire Issoire
Ace Hôtel Issoire Hotel Issoire

Ace Hôtel Issoire Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 448 out of 869 reviews
Rating 8 - Good. 351 out of 869 reviews
Rating 6 - Okay. 49 out of 869 reviews
Rating 4 - Poor. 9 out of 869 reviews
Rating 2 - Terrible. 12 out of 869 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Great stopover. Excellent hotel. Staff superb.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good basic short stay accommodation - Parking Free - Breakfast extra ( hot & cold food) 👍
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Sjors

Liked: Cleanliness, staff & service
Hotel was fine with spacious rooms.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

marie jose

Liked: Cleanliness, staff & service, amenities
Extra
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good value

Very good value, no-frills hotel - extremely convenient and efficient, generous breakfast buffet
Stayed 1 night in Apr 2025
Verified

8/10 Good

Douglas

Liked: Staff & service, property conditions & facilities
Young male receptionist was extremely helpful and made a reservation at the auberge nearby for our evening meal. The bed was not very comfortable.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Rhys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overnight stop

Staff were friendly, room was clean and well presented. Free soap, shower gel etc. Only criticisms are the pillows, which seriously lack any support and the air conditioning, which really needs to be more powerful for the area its in during the summer months.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Kai

Liked: Staff & service
Disliked: Cleanliness
Good for a night on the way to...cleaness could be better (replace carpet for tiles)
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Normal business Hotel near the Constellium factory. good for word. not good for tourism. good breakfast. clean and good daily room service but in the room there is a strange smell.
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Christopher

Liked: Amenities
There pillows do not suit me for sleeping. Other than that all is good
Stayed 1 night in Jun 2025
Verified

6/10 Okay

celia

Liked: Cleanliness, amenities, property conditions & facilities
The beds were horrible. None of us could fall sleep, the bed covers we extreme heavy witch made it very uncomfortable to move, or sleep, since it was just one layer, there was no option but to use it o freeze. Breakfast was good.
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Sep 2023
Verified

8/10 Good

Ralph

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Extra charges

Extra charges for dog which were not stated up front
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Chambre propre Parking sécurisé Personnel agréable
Stayed 1 night in Mar 2026
Verified

8/10 Good

Frédéric

Liked: Cleanliness, property conditions & facilities
Chambre très propre et confortable
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Anthony

Disliked: Staff & service, amenities
Le déjeuner était vraiment nul. Pour 10 € par personne, autant aller à la boulangerie qui se situe pas loin de l'hôtel. La première fois que je vois une personne aussi désagréable à l'accueil lorsque mon petit garçon à fait cramer son pain au grill. Plus jamais...
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities
Chambre propre
Stayed 1 night in Feb 2026
Verified

8/10 Good

Guillaume

Liked: Cleanliness, staff & service, amenities
Impeccable 👍
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Mansa

Liked: Cleanliness, amenities
Bonne Isolation. On n’entend pas la circulation pourtant proche. Mais on entend les bruits des autres hôtes. Ma demande de chambres calme n’a pas abouti.
Stayed 1 night in Feb 2026
Verified

8/10 Good

françoise

Liked: Cleanliness, staff & service, amenities
Le personnel à l'accueil bien, par contre le lit était pas bien fait le drap de dessous était pas bien mi on aurait dit que quelqu'un avait déjà dormi.... Dommage
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Madeleine

Liked: Cleanliness, amenities, property conditions & facilities
Tout confort séjour très agréable Accueil super avec notre animal Nous reviendrons
Stayed 1 night in Feb 2026
Verified

8/10 Good

Régis

Liked: Cleanliness, staff & service, amenities
RAS
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

HERBAUX

Liked: Cleanliness, staff & service, amenities
Enfin une grande chambre dans un hôtel de route. Très bon confort de la literie et douche bien grande et bien chaude. Merci au personnel souriant et professionnel.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service
Petit déjeuner bien. Salle de bain vieillissante. Matelas dure. Mal dormi
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Sylvain

Liked: Cleanliness, staff & service
Disliked: Amenities
Salle de bain un peu vieillissante sinon le reste est correct
Stayed 1 night in Jan 2026