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Occidental Istanbul City

4.0 star property

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Photo gallery for Occidental Istanbul City

Exterior
Lobby sitting area
Daily continental breakfast (EUR 15 per person)
Junior Studio Suite | View from room
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
BBüyükdere Caddesi No:84 Gayrettepe, Istanbul, Istanbul, 34398
  • Place, Astoria Istanbul Shopping Center
    ‪3 min walk‬
  • Place, Trump Towers Istanbul
    ‪10 min walk‬
  • Place, Istanbul Cevahir Shopping and Entertainment Centre
    ‪12 min walk‬
  • Airport, Istanbul (IST)
    ‪35 min drive‬

Room options

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About this property

Occidental Istanbul City

A full-service spa, a restaurant and a fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Occidental Istanbul City offers 162 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Beds feature premium bedding. A pillow menu is available. 36-inch LED televisions come with premium satellite channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This Istanbul hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
Divan City Spa has 2 treatment rooms, including rooms for couples. Services include Swedish massages and massages. The spa is equipped with a sauna. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.
Our customers tell us that they enjoy the helpful staff at Occidental Istanbul City. During your stay, you're just a quick walk from Mecidiyekoy Square. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant. Some of the pet-friendly amenities that this property offers include food and water bowls and pet-grooming services.
  • Free WiFi and wired Internet
  • Enjoy international cuisine and garden views while dining at Divan Pub
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself to Swedish massages at Divan City Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 5-minute drive from Bosphorus and 6 minutes from Taksim Square
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and pet-grooming services
Occidental Istanbul City offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 7 meeting rooms are available. Spa services, a terrace, and multilingual staff are also featured at the family-friendly Occidental Istanbul City. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Istanbul hotel.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 10 AM.
Divan Pub – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Divan Over time – Overlooking the garden, this restaurant specialises in international cuisine and only serves dinner.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Secured, covered valet parking on site (EUR 12.50 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7 AM to 10 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Divan Over time
  • Divan Pub

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Sauna
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1980
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic water bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 36-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per stay, plus a deposit of EUR 150 per stay
  • Only dogs and cats are allowed
  • Food and water bowls and pet-grooming services are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 100 per vehicle (one-way, maximum occupancy 5)
  • Valet parking fee: EUR 12.5 per day (in/out privileges)
  • Pet deposit: EUR 150 per stay
  • Pet fee: EUR 35 per pet, per stay
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Occidental Istanbul City offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 10985
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Divan Hotel
Divan Hotel Istanbul City
Divan Istanbul City
Divan Istanbul City Hotel
Divan Istanbul City Hotel
Divan Istanbul City Istanbul
Divan Istanbul City Hotel Istanbul

Occidental Istanbul City Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 551 out of 1001 reviews
Rating 8 - Good. 238 out of 1001 reviews
Rating 6 - Okay. 107 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 55 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Steve Mesut

Liked: Cleanliness, amenities, property conditions & facilities
great hotel
Stayed 2 nights in Nov 2025

6/10 Okay

Rizwana

The room was very old and very warm. The air conditioning wasn’t working. The spa and gym was old and unusable. The service staff was great and very helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

ali

Liked: Cleanliness, property conditions & facilities
Very very nice
Stayed 4 nights in Oct 2025

8/10 Good

Hazem

Stayed 4 nights in Oct 2025

10/10 Excellent

Faroug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel
Stayed 1 night in Oct 2025

4/10 Poor

Imad Naif

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Michel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality price hotel , 10 min walk from the metro
Stayed 2 nights in Oct 2025

6/10 Okay

Deniz

This time the room had some problems especially with the shower drainage. We called reception but they never came to take care of it
Stayed 2 nights in Sep 2025

10/10 Excellent

Imad Naif

Travelled with family
Liked: Cleanliness, staff & service
Good clean room at good price
Stayed 1 night in Oct 2025

8/10 Good

Kameriye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was nice and polite. Rooms was clean but I am not sure about no one allowed to come to my room even for short time 2- every morning been questioned about leaving hotel this day. I tooth this kind questions will be done at reception area.
Stayed 7 nights in Aug 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 7 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice massage at spa Everything was great
Stayed 8 nights in Sep 2025

6/10 Okay

Ahmet

Stayed 2 nights in Sep 2025

10/10 Excellent

Imad Naif

Liked: Cleanliness, staff & service
Close to vibrant atea
Stayed 3 nights in Sep 2025

10/10 Excellent

Vasile

Liked: Cleanliness, staff & service, amenities
Location.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very convenient location Front desk manager was very helpful and nice Loved it
Stayed 7 nights in Sep 2025

4/10 Poor

Okan

Business traveller
Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

Ala

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Giorgio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Clean and hospitable
Stayed 2 nights in Aug 2025

10/10 Excellent

Perihan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Perihan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

cengiz

Travelled with partner
Liked: Staff & service, property conditions & facilities
Location good
Stayed 2 nights in Aug 2025

8/10 Good

Serkan

Stayed 1 night in Aug 2025

10/10 Excellent

Perihan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Wonderful stay

Stayed 1 night in Aug 2025

10/10 Excellent

Ali

Stayed 5 nights in Jul 2025