6/10 Okay
Maryam, New York
Business traveller
12 Feb 2025
Disappointing Experience – Not a True 5-Star Hotel
I recently stayed at Mövenpick Hotel Marmara Sea in Istanbul, and I must say, it did not live up to the expectations of a 5-star hotel. While the location is decent, the overall experience was underwhelming.
First, they charge you for services like room service and laundry immediately, rather than adding it to your final bill at checkout. This felt quite unsophisticated for a hotel that claims to be high-end. The customer service was also nothing outstanding—just average at best.
The room itself lacked some basic amenities that you would expect in a 5-star hotel. No robe, no iron, and just an overall feeling that corners were cut in terms of luxury.
Overall, I wouldn’t recommend this hotel if you’re looking for a true 5-star experience. There are better options in Istanbul for the same price range.
Maryam
Stayed 7 nights in Feb 2025