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Pell Palace Hotel & Spa

VIP Access

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Photo gallery for Pell Palace Hotel & Spa

Exterior
Restaurant
Family Quadruple Room | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar
Lobby lounge
Junior Studio Suite | Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
  • Room service

Explore the area

View in a map
Emin Sinan Mah. Gedikpasa Camii Sok., No 37 Sultanhamet Fatih, Istanbul, 34122
  • Place, Grand Bazaar
    ‪3 min walk‬
  • Place, Sultanahmet Square
    ‪5 min walk‬
  • Place, Blue Mosque
    ‪8 min walk‬
  • Airport, Istanbul (IST)
    ‪41 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Economy Room

Economy Room | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Economy Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Superior Double Room

7.6 out of 10
Good
(12 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Superior Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Triple Room

Superior Triple Room | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Superior Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Family Quadruple Room

Family Quadruple Room | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Family Quadruple Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Studio Suite

Junior Studio Suite | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Junior Studio Suite

  • Partial sea view
  • 45 sq m
  • Sleeps 5
  • 1 Queen Bed, 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Triple Room with Balcony

Superior Triple Room with Balcony | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Superior Triple Room with Balcony

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 1 King Bed OR 3 Single Beds
  • Free Wi-Fi

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About this property

Pell Palace Hotel & Spa

A full-service spa, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, massage/treatment rooms, 24-hour room service and concierge services are on-site.
Pell Palace Hotel & Spa offers 27 accommodations with minibars and laptop-compatible safes. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. 40-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, slippers, complimentary toiletries and hairdryers.

This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Pell Palace Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. The spa is equipped with Turkish bath/hammam.
Our customers tell us that they can't get enough of the helpful staff at Pell Palace Hotel & Spa. During your stay, you're just a quick walk from Grand Bazaar. Enjoy features like free WiFi in public areas, plus a full-service spa and a bar.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Treat yourself to body scrubs, deep-tissue massages or facials at Pell Palace Spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Just a 5-minute walk from Grand Bazaar and 7 minutes on foot from Sultanahmet Square
  • Airport shuttle service available for a fee
Pell Palace Hotel & Spa offers its guests a full-service spa. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, tour/ticket assistance, and concierge services are also featured at the business-friendly Pell Palace Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Istanbul hotel is smoke free.

24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per day)
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Sports massages
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per room (one-way)
  • Nearby parking fee: EUR 20 per day (328 ft away)
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Pell Palace Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2022-34-1408
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Pell Palace Hotel & Spa Hotel
Pell Palace Hotel & Spa Istanbul
Pell Palace Hotel & Spa Hotel Istanbul

Pell Palace Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 175 out of 298 reviews
Rating 8 - Good. 78 out of 298 reviews
Rating 6 - Okay. 22 out of 298 reviews
Rating 4 - Poor. 9 out of 298 reviews
Rating 2 - Terrible. 14 out of 298 reviews

8.8/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

KATHERINE

Liked: Cleanliness, staff & service, amenities
Staff was very polite and respectful, wr ask for extra pillows and they give to us right away, excellent service
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Farzana

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service… Friendly staff
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Mohammed

Great experience.overall was excellent.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Abir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to shops and mosque. beautiful, clean neighborhood
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Mads

Clean an friendly with English speaking front desk .the spa in the basement is adequate for a good relaxing massage but not the Haman experience
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Flor Maribel

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Good customer service
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Warm welcome and information on map, with tram card, staff always courteous and rooms small but comfortable and clean. The breakfast was adequate and the hamam experience superb. It’s central location was a big plus, ideal for walking or tram
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Warley

Liked: Cleanliness, staff & service, amenities
Room 100% spotless! Staff lovely and helpful at any time. Highly recommended
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

VIOLET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and kind. The breakfast was great!
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Zehra

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean and spacious rooms. Very helpful staff and great location. Close to all the attractions
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Siraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fantastic staff, quiet street with boutique feel to the hotel and close to all the tourist hot spots
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very nice staff.
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely amazing in a very good location and the staff were fabulous and extremely good at what they do.
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Suhail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location..very walkable to all the local sights....clean rooms...wonderful staff...delicious free breakfast...
Verified

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location to old town

Very convenient to old town sites. Hotel is clean and spacious. Nice breakfast buffet. Walls are thin making it easy to hear neighbors and elevetor.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Mazin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very friendly, good location
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Wasim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful, perfect location!
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Asif Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly and helped us with anything. Will definitely recommend this place to others!
Stayed 4 nights in Oct 2024
Verified

8/10 Good

adelaide

Liked: Staff & service, amenities, property conditions & facilities
we enjoyed our stay u=in tis hotel
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Georgiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service with very warm staff, clean rooms and pretty big!
Stayed 5 nights in Jun 2022
Verified

10/10 Excellent

Shanaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location was perfect. close to Grand Bazaar, Blue Mosque and other sites
Stayed 4 nights in Sep 2022
Verified

10/10 Excellent

Rabia

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very comfortable hotel with very kind and accomodating staff! They were very helpful and overall we had a lovely time at this hotel
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location , 5 min walk to major tram line . Friendly helpful staff, good Turkish breakfast
Stayed 6 nights in Jul 2024
Verified

8/10 Good

Sabri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of everything. Everything is with in walking distance. Great staff.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, central, good breakfast, friendly staff

The staff was really helpful and gave us a few great suggestions for local restaurants, shops and activities. They were very generous with their time, and the cleaning staff was also very nice.
Stayed 3 nights in Dec 2024