"Very helpful staff always willing to go the extra mile to help. " More
3 Jan 2020 by Sibel Gür
Dear Guest, Many thanks for your kind review and rating. We are looking forward to welcoming you back here in Wyndham Grand Istanbul Europe, Thank you Sibel Gür Guest Relation and Corporate Communication Manager
3 Oct 2019 by Guest Relation and Corporate Communication Manager
Dear our valued guest , It is with great pleasure to have read your review ! We highly appreciate the fact , that you have taken the time to share your experience with us. I'm sorry you did not appreciate our location. The Hotel is located in the where the heart Istanbul’s business life beats. Istanbul Airport -IST 25 km , City Center Taksim 22 km, Old City Sultanahmet 18 km.5 minutes to the Hotel there is also the Tram stop that can easily (20-25 minutes ride) get to the center, that's why our hotel is choosen also from leisure travellers who do not want to pay the High prices of the city center Hotel but have a full service branded hotel at a convenient rate. Once again, thank you very much for your feedback and it is my sincere hope that we will have the opportunity of welcoming you back to the Hotel in the near future. Yours sincerely , Sibel Gur
30 Jan 2023 by Filiz Onar
Dear Valued Guest Michele,Greetings from Wyndham Grand Istanbul Europe Hotel!Thank you for taking the time to rate us on expedia.comWe are looking forward to welcome you again,Kind RegardsFiliz OnarGuest Relations ManagerWyndham Grand Istanbul Europe
7 Feb 2019 by Suna Gündüz Guest Relations Supervisor
Dear Valued Guest, Thank you for staying at Wyndham Grand Istanbul Europe. We appreciate you taking your time to write this review and share your feedback. We are sorry to learn of the unpleasant experience and we wish to apologize for the disappointing experience with our services during your recent stay. Your feedback is very valuable for us to improve and maintain the high service standard that we are known for. Your comprehensive feedback has been shared with the department heads of the concerned areas to prevent similar issues from occurring in the future. Additionaly, since no details were mentioned concerning your complaints unfortunately we are unable to investigate. Unfortunately, it is not possible for me to determine your name and contact details for a further investigation related with your comments since your review was posted with a noname. I will be more than pleased to receive the detail of your comments so that I can investigate and get back to you. We trust that you will provide us the opportunity to redeem ourselves by coming again to Wyndham Grand Istanbul Europe. Looking forward to receive your mail in order to get back to you and kindly be ensured that I will be pleased to assist you personally during your next stay. Sincerely, Suna Gündüz Guest Relations Supervisor
7 Jan 2019 by Suna Gündüz
Dear Valued Guest, Thank you for choosing to stay with us at Wyndham Grand İstanbul Europe and for taking the time to share your rate regarding your recent stay at our hotel. We look forward to welcome you back in the near future as our entire team will once again be dedicated towards your comfort and well-being. Kind Regards, Suna Gündüz Guest Relations Supervisor
8 Dec 2018 by Suna Gündüz Guest Relation Supervisor
Dear Mr. Peter, hank you for choosing to stay with us at Wyndham Grand İstanbul Europe and for taking the time to share your comments regarding your recent stay at our hotel. We look forward to welcome you back in the near future as our entire team will once again be dedicated towards your comfort and well-being. Kind Regards, Suna Gündüz Guest Relations Supervisor
2 May 2018 by Guest Relation Manager Sibel Gur
Dear Yalçın Yıldırım , Thank you for your positive feedback about your last stay. Hope to see you in very near future . Kind Regards
26 Apr 2018 by Guest Relation Manager Sibel Gur
Dear Nati, Thank you! what an excellent review and thank you for taking so much time to highlight our amazing team who were so excited about looking after you. At Wyndham Grand Istanbul Europe we take so much pride in providing memorable moments for our guests when given the opportunity and it is so wonderful to hear that we managed to do just that. I will be proud to share your review with the team who will be thrilled that they created a remarkable experience for you. Thank you once again. We certainly hope you will choose to stay with us again on your next visit to Istanbul . With kind regards,
18 Sep 2021 by Guest Relation
Dear Valued Guest, Thank you for choosing to stay at Wyndham Grand Istanbul Eurpoe and for taking the time to share your comments regarding your recent stay. We are always looking forward to welcome you again at Wyndham Grand Istanbul Europe. Sincerely,
20 Nov 2017 by Guest Relation Manager Sibel Gur
Dear Rolf and Moni, thank you for your review after your recent stay. We are happy to see that you have enjoyed your room and Wyndham Grand Istanbul Europe experience overall. We are looking forward to welcome you back. Kind regards.