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Candlewood Suites Jackson by IHG

2.5 star property

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Photo gallery for Candlewood Suites Jackson by IHG

Exterior
1 bedroom, premium bedding, down duvets, desk
Property amenity
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
112 HOSPITALITY DRIVE, Jackson, GA, 30233
  • Place, Noah's Ark Rehabilitation Center
    ‪6 min drive‬
  • Place, Tanger Outlets
    ‪6 min drive‬
  • Place, High Falls State Park
    ‪10 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Communication, Mobility)

1 bedroom, premium bedding, down duvets, desk

Studio Suite, 1 King Bed, Accessible Bathtub (Communication, Mobility)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Bath Shower Combination)

1 bedroom, premium bedding, down duvets, desk

Studio Suite, 1 King Bed (Bath Shower Combination)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Mobility Accessible, Non Smoking (Communications)

1 bedroom, premium bedding, down duvets, desk

Studio Suite, 1 King Bed, Mobility Accessible, Non Smoking (Communications)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds (Bath Shower Combination)

Studio Suite, 2 Queen Beds (Bath Shower Combination) | 1 bedroom, premium bedding, down duvets, desk

Studio Suite, 2 Queen Beds (Bath Shower Combination)

9.2 out of 10
Wonderful
(14 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed (Walk-In Shower)

1 bedroom, premium bedding, down duvets, desk

Studio Suite, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(19 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

1 bedroom, premium bedding, down duvets, desk

Premium Suite

  • 54 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Suite

1 bedroom, premium bedding, down duvets, desk

Standard Suite

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, down duvets, desk

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(5 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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Exterior
Country Inn & Suites by Radisson, Stone Mountain, GA
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 1,004 reviews
The price is €98
includes taxes & fees
29 Mar - 30 Mar
Country Inn & Suites by Radisson, Stone Mountain, GA

About this property

Candlewood Suites Jackson by IHG

This smoke-free hotel features coffee/tea in a common area, a seasonal outdoor pool and laundry facilities. Self parking is free. Additionally, a 24-hour front desk, gift shops/newsstands and a front desk safe are on-site. Weekly housekeeping is available.
Candlewood Suites Jackson by IHG offers 86 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets and premium bedding. 50-inch Smart televisions come with premium cable channels and Netflix.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Jackson by IHG. Free self-parking, laundry facilities and a seasonal outdoor pool are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a gift shop and laundry facilities
  • 9 minutes by car from Tanger Outlets and 12 minutes from Veterans Memorial Park "The Flame"
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Candlewood Suites Jackson by IHG offers its guests a seasonal outdoor pool, gift shops/newsstands, and coffee/tea in common area. Candlewood Suites Jackson by IHG also features laundry facilities, a front desk safe, and a lift. The front desk is open around the clock. Self parking is free.

This Jackson hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room cot
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 27 May and close on 30 September.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Candlewood Suites Jackson
Candlewood Suites Jackson by IHG Hotel
Candlewood Suites Jackson an IHG Hotel
Candlewood Suites Jackson by IHG Jackson
Candlewood Suites Jackson by IHG Hotel Jackson

Candlewood Suites Jackson by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 227 out of 305 reviews
Rating 8 - Good. 47 out of 305 reviews
Rating 6 - Okay. 12 out of 305 reviews
Rating 4 - Poor. 8 out of 305 reviews
Rating 2 - Terrible. 11 out of 305 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ramona

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
This is a first time staying at Candlewood Suites-Jackson. It's worth a return trip. The hotel is pet friendly, the staff is incredibly courteous, there are several unexpected amenities including a free laundry, and the hotel is near several great restaurants. It's convenient to several shopping options. And, the space was clean, had a kitchenette, and spacious bathroom! Loved it!
Stayed 4 nights in Nov 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities
Clean
Stayed 3 nights in Nov 2025

10/10 Excellent

Amanda

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautifully clean rooms, wonderful staff, quiet and pet friendly what more could one ask for definitely staying again!
Stayed 7 nights in Nov 2025

10/10 Excellent

ilia

Stayed 1 night in Nov 2025

10/10 Excellent

Vicki, Mansfield

Stayed 3 nights in Nov 2025

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing. The girl at tge desk Glyniss( i think) and the manager really, i mean really helped me out when TRAVELOCITY dropped the ball .... big time !
Stayed 1 night in Nov 2025

10/10 Excellent

Leah

Stayed 1 night in Nov 2025

10/10 Excellent

Gucci, Palmetto

Stayed 1 night in Nov 2025

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer, Palmetto

Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice suite with separate bedroom and kitchenette. I do wish they served buffet breatfast because you have to bring your own groceries in.
Stayed 1 night in Nov 2025

10/10 Excellent

Eddie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our vehicle full of stuff was safe in the parking lot. Could hear road noise in the room and pillows were overstuffed, but my husband had a good night's sleep. Staff was great, as was the room. We loved the kitchen and everything was very clean! So nice to have a Bible in the bedside drawer. We've never tried this chain before and hope to stay again on future trips. Very satisfied. Thank you!
Stayed 1 night in Nov 2025

8/10 Good

Debbie

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
They were very accommodating for my pet and all those there was something little little issue with my room they right away gave me another one great place to stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really appreciated the friendly staff, they made the stay so accommodating. rooms were comfortable and clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Lindsay

Stayed 1 night in Oct 2025

10/10 Excellent

Brenda K

Stayed 1 night in Nov 2025

6/10 Okay

carol

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel was easy to get to, grounds were clean as well as the lobby and room. We arrived past 10 pm, there were no luggage carts available. The clerk said someone just checked in and I could go try and find it. I wasnt going to roam around a three story building looking for a cart at that time of night. Had to make several trips to carry baggage, ice chest and groceries. The refrigerator in the room wasn't cooling, ice maker didn't work and was making a noise like a motorcycle taking off. Told the day clerk the next day. Clerk advised his maintenamce man hadnt made it to work but he would leave a work order. Refrigerator never looked at. Never cooled and made the noise all night long. Reminded the same clerk as we were checking out that the refrigerator wasnt working and needed to be looked at. There were 5 luggage carts available when we checked out, not sure where all 5 were when checking in. The desk clerks werent very helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean room, wonderful location and the most friendliest employees!! I actually became a member from this experience!! Wonderful service!!
Stayed 2 nights in Oct 2025

8/10 Good

Terry L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I get that room service was once a weekly. But the room was never serviced throughout my stay. Late Friday, October 3, my card keys were inactivate for some reason (I had been doing laundry). The associate on duty was gracious enough put my clothes in the dryer. And restoring my access.
Stayed 6 nights in Sep 2025

10/10 Excellent

Jose

Stayed 2 nights in Oct 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Will be back! Had a small hiccup at no fault to the hotel and they fixed it. All the ladies were super nice and great customer service!
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and bed was comfortable
Stayed 1 night in Oct 2025

6/10 Okay

Sherry

Travelled with family
Disliked: Staff & service, amenities
It was adequate with pretty decor.upon checking in the workers talked about checking in after 6 Pm and how I’d be charged an extra $50. Also talked about using a third party booking site instead of direct. I was not sure if she was trying to be comedic or not she also informed us that they do not offer breakfast, which if I would’ve known that I’d have picked somewhere else. They had plenty of dishes in the room but we didn’t need them. The bathroom had a few hairs in it upon arrival. The parking lot seemed dark and I did not feel safe. Also, there’re needs to be more parking available. The good areas are the decor, beds, pillows. The bad areas is lack of parking, dark parking lot, dirty shower.and awkwardness of checking in.
Stayed 1 night in Sep 2025

10/10 Excellent

Krairoong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very clean, nice and friendly staff especially house keeper Amy.
Stayed 1 night in Sep 2025