Home2 Suites By Hilton Jackson

3.0 star property

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Photo gallery for Home2 Suites By Hilton Jackson

Terrace/patio
Exterior
Living area
Lobby
Seasonal outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
40 Old Medina Crossing, Jackson, TN, 38305
  • Place, West Tennessee Healthcare Sportsplex
    ‪2 min drive‬
  • Place, The Ballpark at Jackson
    ‪3 min drive‬
  • Place, Casey Jones Village
    ‪4 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪12 min drive‬

Room options

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Studio Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Studio Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Studio Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Studio, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

King Studio Suite

  • Sleeps 4
  • Free Wi-Fi

King Studio Suite With Accessible Tub

  • Sleeps 4
  • Free Wi-Fi

1 King Mobilty/Hearing Access Tub Studio Suite

  • Sleeps 4
  • Free Wi-Fi

Similar properties

About this property

Home2 Suites By Hilton Jackson

This smoke-free hotel features a 24-hour fitness centre, coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a 24-hour front desk and gas grills are on-site.
Home2 Suites By Hilton Jackson offers 89 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
During your stay at Home2 Suites By Hilton Jackson, you'll be close to West Tennessee Healthcare Sportsplex. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, meeting rooms and a lift
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from West Tennessee Healthcare Sportsplex and a few minutes from Old Hickory Mall
  • Cats and dogs welcome for a fee
Home2 Suites By Hilton Jackson offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. Home2 Suites By Hilton Jackson also features barbecue grills, coffee/tea in common area, and a lift. Self parking is free.

This 3-star Jackson hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive smart lock details
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 175.00 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 175.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Guests will receive smart lock details. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.

Property is also known as

Home2 Suites By Hilton Jackson Hotel
Home2 Suites By Hilton Jackson Jackson
Home2 Suites By Hilton Jackson Hotel Jackson

Home2 Suites By Hilton Jackson Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 17 out of 31 reviews
Rating 8 - Good. 5 out of 31 reviews
Rating 6 - Okay. 4 out of 31 reviews
Rating 4 - Poor. 3 out of 31 reviews
Rating 2 - Terrible. 2 out of 31 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Glenda

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and a wonderful breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Penny

Liked: Cleanliness, amenities, property conditions & facilities
Easy to get to. Room was clean and spacious. Staff was friendly and helpful. Was a great place to break up a long trip.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Trista

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
The room was big, comfortable and clean. The best part of the stay was the hotel breakfast. I can’t have dairy and they had so many options for me! I will pay a little extra per night to stay there. It’s nice to have a larger room with so many amenities.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
The room was large and easily fit all five of us with plenty of space. The only thing we noted was the food left over from the previous occupant was still in the fridge. Otherwise very clean and the breakfast was pretty good too. Tameka who checked us in was very helpful.
Stayed 1 night in May 2025
Verified

6/10 Okay

Tanquinika

Liked: Amenities
Did not know about the 250.00 deposit for locals. Also, always make sure you clean your own room they did not have clean rooms
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service
Understanding that this property has only been open for a week or so, I can forgive some issues with my family’s stay at Home2, Jackson. However, these are the issues we had: There was a significant issue with the expedia booking that seemed to cause problems for Home2, which took about 15 minutes to figure out at check-in. After that, we could not access the room for quite some time because it was still allocated, in the system, to another party who had already checked out. Once we were finally in the room, we noticed that all of the previous occupants dishes and drinks still in the room. Additionally, the room smelled strongly of smoke from illegal substances and we found that the previous occupant had taped up the smoke detector to prevent the alarm going off. We were not offered an alternative room — probably because all rooms were booked. We were promised a refund by the staff, and told it should show up on our card by yesterday, but have not received one yet.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Clyde Thomas

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mohammad

Stayed 1 night in Jan 2026
Verified

8/10 Good

Nicole

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jason

Stayed 1 night in Jan 2026
Verified

4/10 Poor

Amanda

Liked: Cleanliness
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Claretha

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Edward

Stayed 1 night in Nov 2025
Verified

10/10 Excellent

claretha

Stayed 1 night in Nov 2025
Verified

10/10 Excellent

lalisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

Drew

Stayed 1 night in Sep 2025
Verified

8/10 Good

Pamela

Liked: Staff & service
Stayed 1 night in May 2025
Verified

8/10 Good

Olympia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025