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Homewood Suites by Hilton Jackson

3.0 star property

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Photo gallery for Homewood Suites by Hilton Jackson

Terrace/patio
Exterior
Free daily buffet breakfast
Lobby
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Gym

Explore the area

View in a map
33 CAPITAL AVE, Jackson, TN, 38305
  • Place, Casey Jones Village
    ‪2 min drive‬
  • Place, Music Highway Crossroads
    ‪2 min drive‬
  • Place, Union University
    ‪3 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪8 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

55-inch TV with digital channels

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub

Studio Suite, 1 King Bed, Accessible, Bathtub | Living area | 55-inch TV with digital channels

Studio Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing)

55-inch TV with digital channels

Studio Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Washer & Dryer)

55-inch TV with digital channels

Suite, 1 King Bed (Washer & Dryer)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Washer & Dryer)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing, Washer & Dryer)

55-inch TV with digital channels

Suite, 1 King Bed, Accessible (Hearing, Washer & Dryer)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Bed sheets

Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Bed sheets

Suite, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Bed sheets

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Bed sheets

Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Roll-In Shower)

55-inch TV with digital channels

Studio Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

Bed sheets

Studio, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed sheets

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

King Studio Suite

  • Sleeps 4

Studio With 1 King Bed And Bathtub-Mobility Accessible

  • Sleeps 4

King Studio Suite-Hearing Accessible

  • Sleeps 4

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About this property

Homewood Suites by Hilton Jackson

Along with a fitness centre, this smoke-free hotel has a seasonal outdoor pool and a business centre. Free buffet breakfast, free wired Internet in public areas and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk and gift shops/newsstands.
Homewood Suites by Hilton Jackson offers 98 air-conditioned accommodations with coffee/tea makers and free toiletries. Televisions come with digital channels. Bathrooms include baths or showers. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
During your stay at Homewood Suites by Hilton Jackson, you'll be close to Casey Jones Village. Features include free breakfast, free self-parking and free wired Internet.
  • Free buffet breakfast served daily
  • Free wired Internet in some public areas
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, meeting rooms and a gift shop
  • On-site recreation includes a gym
  • Just a 4-minute drive from Union University and a few minutes from Music Highway Crossroads
  • Cats and dogs welcome for a fee (restrictions apply)
Homewood Suites by Hilton Jackson offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free wired Internet. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. Homewood Suites by Hilton Jackson also features gift shops/newsstands, dry cleaning/laundry services, and an ATM. Free self parking is available.

This 3-star Jackson hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Homewood Suites Jackson

Homewood Suites by Hilton Jackson Hotel

Homewood Suites by Hilton Jackson JACKSON

Homewood Suites by Hilton Jackson Hotel JACKSON

Homewood Suites by Hilton Jackson Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 68 out of 89 reviews
Rating 8 - Good. 10 out of 89 reviews
Rating 6 - Okay. 6 out of 89 reviews
Rating 4 - Poor. 3 out of 89 reviews
Rating 2 - Terrible. 2 out of 89 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, amenities
The staff was amazing and the room was clean and comfortable.
Stayed 1 night in Feb 2026

10/10 Excellent

Talika

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Feb 2026

8/10 Good

Aubree

Tha whole stay was amazing, the room was beautiful a neat, breakfast was good, morning staff was very friendly. The only thing negative was
Stayed 1 night in Feb 2026

10/10 Excellent

James

Stayed 2 nights in Feb 2026

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was cozy, clean and well maintained.. Equipped with everything you need for a quick weekend getaway..
Stayed 1 night in Feb 2026

10/10 Excellent

Coltin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless! Staff was insanely helpful and friendly. Room was awesome. Breakfast was great! Fire pit out back was also great. Best hotel stay I have had.
Stayed 1 night in Feb 2026

10/10 Excellent

Austin

Stayed 1 night in Feb 2026

10/10 Excellent

Tara

Stayed 1 night in Jan 2026

10/10 Excellent

Shawn

I selected this room partly based on it being new construction, and I'm glad I did. Definitely one of the nicer hotels/rooms I've been in. Parking lot could have been bigger though.
Stayed 1 night in Jan 2026

10/10 Excellent

Tiffany

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was spacious and well appointed. Very nice. Very clean. Business class environment.
Stayed 2 nights in Jan 2026

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Disliked: Amenities
We booked this place explicitly for the EV chargers. But they don’t work. They’re not connected to some system and kept throwing up errors. I feel swindled. Room was nice though.
Stayed 1 night in Jan 2026

6/10 Okay

Brenda

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The overall stay was ok my issue was that the elevators didn’t work. When I arrived for check in one was out which was fine I then arrived to the hotel later that evening and none of the elevators were working and no sign to say it. Also the person working the desk wasn’t at the desk to inform anyone. So I don’t 10-15 mins looking for stairs before the person at the front finally came back to tell me it was outside. You have to walk outside to get to the stairs and as a woman late at night that’s very dangerous and something that should’ve been handled immediately for the guest due to it being any gender having to go out thankfully I wasn’t by myself and with my sister. I didn’t get to taste the breakfast because the elevators still did not work and it was cold outside and I didn’t wanna go all the way outside to get breakfast and then my breakfast be cold as well because I wanted to bring it up to my room. So overall it was ok the person that checked me in was nice besides him you couldn’t find anybody at the front the rest of my time and for this place to be kind of new elevators should’ve worked and some kind of sign should’ve been put up about them not working and how to get to your room.
Stayed 2 nights in Dec 2025

10/10 Excellent

Wynton

Stayed 1 night in Dec 2025

10/10 Excellent

Roschelle

Stayed 1 night in Dec 2025

10/10 Excellent

Selina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant check in and stay. We will definitely stay here again if our travels bring us this way.
Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Yes and yes
Stayed 1 night in Dec 2025

10/10 Excellent

Wynton

Stayed 1 night in Dec 2025

10/10 Excellent

Roschelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Another satisfied stay at a Homewood Suite. This is my choice hotel when traveling. The staff was excellent. He was very pleasant and professional. The room was very clean and comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Very clean. Staff were very friendly and accommodating. We are excited to stay again!
Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities
New clean and spacious. Enjoyed our stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and attentive. I booked a handicap accessible room due to husband’s mobility and problems standing. Before arriving I was called and told none avail and it was too late for me to make other plans. It was very difficult for my husband to stand to shower without me on standby for a potential fall. Does the property only have 1 accessible room? When asked, I was told room not avail since someone else extended their stay. I am a customer too.
Stayed 3 nights in Dec 2025

10/10 Excellent

Yanique

Stayed 4 nights in Nov 2025

6/10 Okay

Stacey

Liked: Staff & service, amenities
Disliked: Cleanliness
The room was dirty. Hair, food, dust, and yuck!
Can you say dust?
Want some food splatter?
Soap residue
Food scraps
Stayed 1 night in Dec 2025

2/10 Terrible

Eileen

The elevator was not working. We had to take the stairs to the fourth floor. The rome was not worth the money we paid.
Stayed 1 night in Dec 2025

10/10 Excellent

Xiomara

Stayed 1 night in Dec 2025