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AC Hotel Jacksonville St Johns Town Center

2.5 star property

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Photo gallery for AC Hotel Jacksonville St Johns Town Center

Lounge
Exterior
Terrace/patio
Outdoor pool, pool umbrellas, pool loungers
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5323 BIG ISLAND DRIVE, Jacksonville, FL, 32246
  • Place, St. Johns Town Center
    ‪1 min walk‬
  • Place, Topgolf
    ‪19 min walk‬
  • Place, University of North Florida
    ‪1 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Iron/ironing board, bed sheets

Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Iron/ironing board, bed sheets

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Iron/ironing board, bed sheets

Room, Multiple Beds

  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Iron/ironing board, bed sheets

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Iron/ironing board, bed sheets

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Iron/ironing board, bed sheets

Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Iron/ironing board, bed sheets

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Iron/ironing board, bed sheets

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

AC Hotel Jacksonville St Johns Town Center

Hotel with free parking, 8-minute walk to St. Johns Town Center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
AC Hotel Jacksonville St Johns Town Center offers 118 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at AC Hotel Jacksonville St Johns Town Center, you're just a quick walk from St. Johns Town Center. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, 3 meeting rooms and a computer
  • On-site recreation includes a 24-hour gym
  • Just a 1-minute drive from St. Johns Town Center and 11 minutes from Mayo Clinic Florida
  • Pets welcome for a fee
AC Hotel Jacksonville St Johns Town Center offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include 3 meeting rooms and coworking spaces. AC Hotel Jacksonville St Johns Town Center also features a terrace, laundry facilities, and a front desk safe. Self parking is free.

This Jacksonville hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
AC Hotel Jacksonville St Johns Town Center has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping centre

Family friendly

  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Proposal/romance packages

Business services

  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Built in 2024
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 22 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

AC BY Marriott Jacksonville
AC Hotel Jacksonville ST Johns Town CTR
AC Hotel Jacksonville St Johns Town Center Hotel
AC Hotel Jacksonville St Johns Town Center Jacksonville
AC Hotel Jacksonville St Johns Town Center Hotel Jacksonville

AC Hotel Jacksonville St Johns Town Center Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 133 out of 174 reviews
Rating 8 - Good. 24 out of 174 reviews
Rating 6 - Okay. 9 out of 174 reviews
Rating 4 - Poor. 5 out of 174 reviews
Rating 2 - Terrible. 3 out of 174 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

RENEE MARIE, Conyers

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just one comment. Shower is slippery since it’s vinyl. I almost fall in the shower especially when I was soaping. They need to check there showers for safety hazards maybe need non slid coating or something. Over all place is nice and comfy.
Stayed 1 night in Oct 2025

10/10 Excellent

Earl

Stayed 2 nights in Oct 2025

10/10 Excellent

Kadaysha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice. The room we chose was very spacious and clean. The team was also very nice and welcoming. Whenever we are in the Jacksonville area we will always make this hotel our stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. The two things I would mention: 1) had a lot of trouble with the WiFi and 2) I wish you had a small coffee / espresso stand for breakfast like the one in the Scottsdale AC hotel. Thank you to all of the hard-working staff!
Stayed 6 nights in Sep 2025

10/10 Excellent

Lori

Stayed 3 nights in Sep 2025

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Ken

Stayed 2 nights in Sep 2025

10/10 Excellent

Lorelei, Dorado

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff was amazing, close to shops, restaurants and I-75
Stayed 1 night in Sep 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Dorothy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fairly new and modern with a different look but I did not get that Wow factor when I walked into the hotel. Lobby was sizable and it was close to the event that my husband had to go to. Shopping area was also walkable. There were a lot of restaurants near by outside of the hotel.
Stayed 2 nights in Sep 2025

4/10 Poor

Bruce

Disliked: Staff & service, room comfort
Checked in late and even though hotel was not full they put me in a handicap accessible room. I was too tired to back and ask to move.
Stayed 1 night in Sep 2025

8/10 Good

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

4/10 Poor

Deanna

Stayed 1 night in Jun 2025

8/10 Good

Kyle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t love the bed. Didn’t find it to be comfortable. Too hard and I don’t prefer feather pillows.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great modern hotel, awesome bartender, ok breakfas

The Hotel is beautiful, and very modern. Service was excellent. Loved the bartender on the evening shift. The “European breakfast” was just ok- Italian dry meats, cheese, pastries, and yogurt. I have celiac disease, so it was limited what I could eat. They have one dish on the menu that was gluten-free, a kind of mini egg casserole. It was greasy and just soso. Other than that, everything else about the hotel was great.
Stayed 2 nights in Aug 2025

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area next to St Johns Town Center. Noise from above due to no carpet in rooms. Front desk was not professional in discussing another guest who asked for room to be cleaned in the afternoon. Put it on walkie talkiie at one point. Stated that the staff had gine home for day. Then I saw 2 staff on our floor. Will not return.with GM.
Stayed 1 night in Aug 2025

10/10 Excellent

frank

Stayed 4 nights in Jul 2025

8/10 Good

Cathy E

This is a lovely newer hotel. Nice amenities, nice location within St John’s Town Center. Only complaint is you can hear people walking in the room overhead. Sounds like they may fall thru the ceiling.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Albina

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was fine, lobby was amazing
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 1 night in Jul 2025

6/10 Okay

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Wonderful hotel! Location and staff are great. I’ve stayed here before and it was great. This time was good too, except there was some kind of flooding problem in the hallway outside our room. There were wet floor signs when we checked in, but no noticeable water. Overnight was a different story. Fans and vacuums all night in the hallway outside our door. Needless to say we didn’t get much sleep. We checked out at 3 or 4 in the morning since we were awake already. Outside our door we found a a carpeted hallway so soaked with water there were actual large puddles on top. Thankfully it didn’t seep into the room. I don’t know why we were given a room in an area with a known maintenance issue, I can only hope the other floors were full and we were only staying for one night. A heads up would have been nice at least. As is, we would stay here again. The rooms are nice, as is the location. The staff has always been very nice and helpful. Every other visit has been perfect. Hopefully this feedback will be useful to management, it is apparent they do care about guest experience.
Stayed 1 night in Aug 2025

8/10 Good

Analia

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Nice area
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Tifany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025