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Hilton Garden Inn Jacksonville JTB/Deerwood Park

3.0 star property

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Photo gallery for Hilton Garden Inn Jacksonville JTB/Deerwood Park

Exterior
Lobby sitting area
Terrace/patio
Presidential Suite, 1 Bedroom | Premium bedding, down duvets, pillow-top beds, in-room safe
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
9745 Gate Pkwy N, Jacksonville, FL, 32246
  • Place, Cinemark Tinseltown Jacksonville
    ‪6 min walk‬
  • Place, St. Johns Town Center
    ‪4 min drive‬
  • Place, University of North Florida
    ‪6 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(75 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

9.6 out of 10
Exceptional
(20 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for 1 KING 1 BEDROOM SUITE

Premium bedding, down duvets, pillow-top beds, in-room safe

1 KING 1 BEDROOM SUITE

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 KING PREMIUM W/IN-ROOM DRINKS-SNACKS

Premium bedding, down duvets, pillow-top beds, in-room safe

1 KING PREMIUM W/IN-ROOM DRINKS-SNACKS

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(11 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Premium bedding, down duvets, pillow-top beds, in-room safe

Presidential Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower) | Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed Deluxe

Premium bedding, down duvets, pillow-top beds, in-room safe

1 King Bed Deluxe

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Allergy Friendly (Pure Wellness)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Allergy Friendly (Pure Wellness)

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Accessible, Allergy Friendly (Pure, Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible, Allergy Friendly (Pure, Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Allergy Friendly (Pure Wellness)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Allergy Friendly (Pure Wellness)

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub (Pure, Mobility & Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Pure, Mobility & Hearing)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds (Drinks & Snacks)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Drinks & Snacks)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Drinks & Snacks)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Drinks & Snacks)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hilton Garden Inn Jacksonville JTB/Deerwood Park

Along with an outdoor pool, this hotel has a 24-hour fitness centre and a snack bar/deli. Self parking is free. Other amenities include a 24-hour business centre, a hot tub and WiFi in public areas.
Hilton Garden Inn Jacksonville JTB/Deerwood Park offers 119 accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 37-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Jacksonville hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Jacksonville JTB/Deerwood Park. During your stay, you're just a quick walk from Cinemark Tinseltown Jacksonville. You'll find features such as free self-parking, plus an outdoor pool and a 24-hour gym.
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • Free self-parking
  • Cooked-to-order breakfast served daily for a fee
  • WiFi and wired Internet in some public areas for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and 4 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Saint Vincent's Medical Center Southside and a few minutes from St. Johns Town Center
  • Pets welcome for a fee
Hilton Garden Inn Jacksonville JTB/Deerwood Park offers its guests an outdoor pool, a hot tub, and a 24-hour fitness centre. There's a snack bar/deli on site. Business amenities include a 24-hour business centre and 4 meeting rooms.

Public spaces have WiFi and wired Internet for a fee. Event space at this hotel measures 2002 square feet (186 square metres) and includes conference space. The family-friendly Hilton Garden Inn Jacksonville JTB/Deerwood Park also features multilingual staff, coffee/tea in common area, and a fireplace in the lobby. Self parking is free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 4.95 per day); wired internet (surcharge)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 per person
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,002 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1999
  • Fireplace in lobby

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests will receive smart lock details

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 150 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 12.95 per person
  • Fee for wireless Internet in public areas: USD 4.95 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 4.95 per day (rates may vary)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive smart lock details.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Up to 3 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Jacksonville JTB/Deerwood Park

Hilton Garden Inn JTB/Deerwood

Hilton Garden Inn JTB/Deerwood Hotel Jacksonville Park

Hilton Garden Inn Jacksonville JTB/Deerwood Park Hotel

Hilton Garden Inn JTB/Deerwood Park Hotel

Hilton Garden Inn JTB/Deerwood Park

Hilton Garden Inn Jacksonville JTB/Deerwood Park Hotel

Hilton Garden Inn Jacksonville JTB/Deerwood Park Jacksonville

Hilton Garden Inn Jacksonville JTB/Deerwood Park Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 615 out of 1000 reviews
Rating 8 - Good. 233 out of 1000 reviews
Rating 6 - Okay. 76 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Rauchel

Liked: Cleanliness, amenities, property conditions & facilities
Clean, downside is you have to pay for breakfast.
Stayed 3 nights in Feb 2026

10/10 Excellent

John

Stayed 2 nights in Feb 2026

8/10 Good

Takeshia

Stayed 2 nights in Feb 2026

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room , great price and good staff!!
Stayed 1 night in Feb 2026

6/10 Okay

Jamey

Disliked: Amenities
Average hotel. Average cleanness. Average esthetic.
Stayed 5 nights in Feb 2026

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff was great, rooms were clean & comfortable.
Stayed 3 nights in Feb 2026

10/10 Excellent

Bryan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Yes,the room was perfect.
Stayed 2 nights in Feb 2026

10/10 Excellent

Christopher, Clearwater

Liked: Cleanliness, property conditions & facilities
Very clean room. Spacious and quiet. Beautiful lobby. Great breakfast.
Stayed 1 night in Feb 2026

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities
Yes room was spotless
Stayed 3 nights in Feb 2026

6/10 Okay

fredrick

Liked: Cleanliness, staff & service, amenities
The shower heads all need to cleaned of the calcium deposits. And the pillows are substandard at best. I mean your head sinks to the bed. So plan to wake up with a neck ache.
Stayed 1 night in Feb 2026

6/10 Okay

Byron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room we were assigned had known technical problems and should have never been an option for staff to assign it to guest.
Stayed 3 nights in Feb 2026

10/10 Excellent

Jullissa

Stayed 2 nights in Feb 2026

10/10 Excellent

Ashlee

Stayed 3 nights in Feb 2026

8/10 Good

Wallace

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 2 nights in Feb 2026

10/10 Excellent

Jimmy, Kingsland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Feb 2026

10/10 Excellent

Willie

Stayed 1 night in Feb 2026

10/10 Excellent

Carol

Stayed 1 night in Feb 2026

8/10 Good

Daniel

It was good
Stayed 3 nights in Jan 2026

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Everything worked. Nice staff.
Stayed 2 nights in Feb 2026

10/10 Excellent

Mailynn, Titusville

Stayed 2 nights in Dec 2025

6/10 Okay

Mailynn, Titusville

Liked: Cleanliness, amenities
The room was in good and clean condition but the heater wasn’t working. The room stayed at 70 the entire night even tho I had it set to 73. The door kept jamming, it would unlock but not open with my room key nor my app until it completely turned red. I had to visit the front desk to get a new key more than 3x during my ONE night stay. I’ve stayed at this hotel a handful of times and am very disappointed in this particular experience. Also I’ve stated this before that the lobby is extremely cold especially at night. At least 68 degrees F. I’ve been told this issue has been brought to managements attention several times but it never seems to be resolved. Definitely might consider staying at other Hilton hotels in the area for the future.
Stayed 1 night in Feb 2026

10/10 Excellent

Robert

Stayed 1 night in Feb 2026

8/10 Good

jesse

Travelled with family
Liked: Cleanliness, staff & service, amenities
I'd give 4.5 if it were an option. Place was great and they were very accommodating and friendly, but the pool was filled with leaves and the hot tub needed to be cleaned bad! Very murky water. Aside from those items, great place and reasonable prices. Not far from downtown Jax and the arena (was there a NIN concert).
Stayed 1 night in Feb 2026

10/10 Excellent

Vincent

Stayed 1 night in Feb 2026

8/10 Good

Elizabeth

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great staff and my son enjoyed the pool and hot tub. Only issue was the room smelled a bit musty at first but that went away. Will stay again for The Donna.
Stayed 2 nights in Jan 2026