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Hilton Garden Inn Jacksonville JTB/Deerwood Park

3.0 star property

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Photo gallery for Hilton Garden Inn Jacksonville JTB/Deerwood Park

Exterior
Presidential Suite, 1 Bedroom | Premium bedding, down duvets, pillow-top beds, in-room safe
Lobby
Terrace/patio
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
9745 Gate Pkwy N, Jacksonville, FL, 32246
  • Place, Cinemark Tinseltown Jacksonville
    ‪6 min walk‬
  • Place, St. Johns Town Center
    ‪4 min drive‬
  • Place, Mayo Clinic Florida
    ‪14 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(70 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

9.6 out of 10
Exceptional
(20 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.8 out of 10
Exceptional
(10 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Premium bedding, down duvets, pillow-top beds, in-room safe

Presidential Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower) | Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Allergy Friendly (Pure Wellness)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Allergy Friendly (Pure Wellness)

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Allergy Friendly (Pure, Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible, Allergy Friendly (Pure, Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Allergy Friendly (Pure Wellness)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Allergy Friendly (Pure Wellness)

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Pure, Mobility & Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Pure, Mobility & Hearing)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Drinks & Snacks)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Drinks & Snacks)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Drinks & Snacks)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe King Room

  • Sleeps 2

2 Double Beds

  • Sleeps 4

Two Double Beds-Pure Wellness

  • Sleeps 4

King Room

  • Sleeps 2

King Room - Hearing Accessible

  • Sleeps 2

King Room With Bathtub-Mobility/Hearing Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

Premium Guest Room With 1 King Bed And In-Room Drinks-Snacks

  • Sleeps 2

Room with Two Double Beds - Hearing Accessible

  • Sleeps 4

One-Bedroom King Suite

  • Sleeps 2

2 Double Premium With In-Room Drink

  • Sleeps 4

Pure Wellness King Room

  • Sleeps 2

Mobility/Hearing Accessible Pure Wellness King Room with Tub

  • Sleeps 2

Hearing Accessible Pure Wellness Two Double Room

  • Sleeps 4

Mobility/Hearing Accessible Two Double Room with Roll in Shower

  • Sleeps 4

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About this property

Hilton Garden Inn Jacksonville JTB/Deerwood Park

Along with an outdoor pool, this hotel has a 24-hour fitness centre and a snack bar/deli. Self parking is free. Other amenities include a 24-hour business centre, Access to hot tub and WiFi in public areas.
Hilton Garden Inn Jacksonville JTB/Deerwood Park offers 119 accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 37-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Jacksonville hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Jacksonville JTB/Deerwood Park. During your stay, you'll be close to St. Johns Town Center. You'll find features such as free self-parking, plus an outdoor pool and a 24-hour gym.
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • Free self-parking
  • Cooked-to-order breakfast served daily for a fee
  • WiFi and wired Internet in some public areas for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and 4 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Saint Vincent's Medical Center Southside and a few minutes from St. Johns Town Center
  • Pets welcome for a fee
Hilton Garden Inn Jacksonville JTB/Deerwood Park offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a snack bar/deli on site. Business amenities include a 24-hour business centre and 4 meeting rooms.

Public spaces have WiFi and wired Internet for a fee. Event space at this hotel measures 2002 square feet (186 square metres) and includes conference space. The family-friendly Hilton Garden Inn Jacksonville JTB/Deerwood Park also features multilingual staff, coffee/tea in common area, and a fireplace in the lobby. Self parking is free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 4.95 per day); wired internet (surcharge)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 per person
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,002 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1999
  • Fireplace in lobby

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 150 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 12.95 per person
  • Fee for wireless Internet in public areas: USD 4.95 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 4.95 per day (rates may vary)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive smart lock details.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Up to 3 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Jacksonville JTB/Deerwood Park
Hilton Garden Inn JTB/Deerwood
Hilton Garden Inn JTB/Deerwood Hotel Jacksonville Park
Hilton Garden Inn Jacksonville JTB/Deerwood Park Hotel
Hilton Garden Inn JTB/Deerwood Park Hotel
Hilton Garden Inn JTB/Deerwood Park
Hilton Garden Inn Jacksonville JTB/Deerwood Park Hotel
Hilton Garden Inn Jacksonville JTB/Deerwood Park Jacksonville

Hilton Garden Inn Jacksonville JTB/Deerwood Park Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 639 out of 1016 reviews
Rating 8 - Good. 236 out of 1016 reviews
Rating 6 - Okay. 69 out of 1016 reviews
Rating 4 - Poor. 43 out of 1016 reviews
Rating 2 - Terrible. 29 out of 1016 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Luciana

Stayed 3 nights in Oct 2025

10/10 Excellent

Colleen, Durham

Stayed 1 night in Nov 2025

6/10 Okay

Glenda, St Johns

Stayed 2 nights in Nov 2025

10/10 Excellent

Franklin Alexis

Liked: Cleanliness, amenities, property conditions & facilities
Todo ha ido increíble cumplió todas mis espectativas
Stayed 2 nights in Nov 2025

10/10 Excellent

Erika

Business traveller
Liked: Cleanliness, property conditions & facilities
Front desk staff very professional and helpful
Stayed 1 night in Nov 2025

8/10 Good

Arlene

Liked: Cleanliness
Pillows are too soft.
Stayed 2 nights in Nov 2025

4/10 Poor

Angelo

Stayed 2 nights in Nov 2025

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Nov 2025

8/10 Good

Ian

Stayed 4 nights in Nov 2025

10/10 Excellent

Braxtina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was decently clean and quiet for the most part. Staff was very helpful and accommodating. No major issues with the room but the bathroom wasn’t cleaned fully.
Stayed 3 nights in Aug 2025

10/10 Excellent

christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great! We were in town for a game. Staff was friendly, room was clean and the location was nearby plenty of eateries! We would stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Oliver

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

6/10 Okay

Autumn

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Parking was easy, a/c worked great. Location is perfect because it's close enough to everything but not in the middle of it? Will definitely book here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Magali Guzman, Vero Beach

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Ok room… AC do not work well but I felt safe!
Stayed 3 nights in Sep 2025

10/10 Excellent

Juan Manuel

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean and good service.
Stayed 2 nights in Oct 2025

8/10 Good

CRAIG

Liked: Cleanliness, staff & service, property conditions & facilities
No ABC was available on TV
Stayed 2 nights in Oct 2025

10/10 Excellent

Luis D

Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Stayed 1 night in Oct 2025

2/10 Terrible

omar

Liked: Cleanliness
Disliked: Staff & service
The room smelled like wet, the ac is super loud and on top of all the lady that serves the breakfast has a bad attitude last time for me for sure!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than most

Quiet, close to lots of food and shopping. No issues with parking, plenty. Very satisfied. Stayed a week.
Stayed 2 nights in Oct 2025

10/10 Excellent

haley

Stayed 1 night in Oct 2025

10/10 Excellent

Justine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel , it’s literally perfect because everything it’s not far away at all. Staff is always so friendly & hotel is always so clean and cozy. My family and I always stay here everytime we come .
Stayed 2 nights in Oct 2025

10/10 Excellent

Elise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property. Superb staff. Excellent cuisine. Just an overall A+ experience
Stayed 3 nights in Oct 2025

10/10 Excellent

Xingyuan

Stayed 3 nights in Oct 2025

8/10 Good

Anthony, Sebastian

Stayed 2 nights in Oct 2025