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Windsor Inn of Jacksonville

2.5 star property

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Photo gallery for Windsor Inn of Jacksonville

Reception
Reception
Interior entrance
Exterior
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • 24/7 front desk

Explore the area

View in a map
1351 Airport Rd, Jacksonville, FL, 32218
  • Place, River City Market Place
    ‪13 min walk‬
  • Place, UF Health North
    ‪2 min drive‬
  • Place, UF Health Hospital North
    ‪2 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, free WiFi

Standard Room, 1 King Bed

8.2 out of 10
Very good
(36 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Desk, laptop workspace, blackout curtains, free WiFi

Standard Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Desk, laptop workspace, blackout curtains, free WiFi

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(21 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Windsor Inn of Jacksonville

Hotel in Jacksonville with free parking
Along with a microwave in a common area, this smoke-free hotel has a 24-hour front desk and express check-out. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a picnic area and a TV in a common area are on-site. Housekeeping is available on request.
Windsor Inn of Jacksonville offers 117 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels.

Bathrooms include a bath and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Windsor Inn of Jacksonville. During your stay, you'll be within walking distance of River City Market Place. Free WiFi in public areas, free self-parking and meeting rooms are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Amenities include meeting rooms, a terrace and TV in a common area
  • Guests have great things to say about the value of their stay and the helpful staff
  • Just a 2-minute drive from River City Market Place and a few minutes from UF Health North
  • Dogs welcome for a fee (restrictions apply)
As a guest of Windsor Inn of Jacksonville, you'll find a terrace, a garden, and a picnic area. WiFi is free in public spaces. The business-friendly Windsor Inn of Jacksonville also features express check-out, a television in common area, and a microwave in a common area. Self parking is free.

This Jacksonville hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Shared microwave

Guest services

  • Housekeeping on request

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (89 centimetre high)

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: USD 35
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 9 October 2025 to 30 April 2026 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Lobby
  • Meeting facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Restaurant
  • Fitness facility
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Restaurant
  • Fitness facility
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-in fee: USD 35
  • Late check-out fee: USD 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Quality Inn Jacksonville
Quality Jacksonville

Windsor Inn of Jacksonville Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 437 out of 1003 reviews
Rating 8 - Good. 189 out of 1003 reviews
Rating 6 - Okay. 110 out of 1003 reviews
Rating 4 - Poor. 86 out of 1003 reviews
Rating 2 - Terrible. 181 out of 1003 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Eva

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Tonya

Stayed 2 nights in Oct 2025

10/10 Excellent

Berneth

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
They didn't have a breakfast
Stayed 1 night in Oct 2025

2/10 Terrible

Jonni

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures online were very deceiving. I thought I was booking a hotel and it end up being a motel. It definitely was a sketchy area and very unsafe.
Stayed 1 night in Oct 2025

8/10 Good

Jeremy

Good
Stayed 3 nights in Oct 2025

6/10 Okay

Howard, Crestview

Liked: Staff & service
ok
Stayed 1 night in Aug 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities
Room was pretty decent. the carpets need to be replaced. They felt gross especially getting out of the shower. And were all ripped. Shower head was gross and needed to be soaked or replaced, staff was nice and attentive
Stayed 2 nights in Oct 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room.
Stayed 3 nights in Oct 2025

8/10 Good

John

Stayed 5 nights in Oct 2025

10/10 Excellent

Viviana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, confortable and really nice staff.
Stayed 1 night in Oct 2025

8/10 Good

Giorgi

Stayed 1 night in Oct 2025

4/10 Poor

Hillary

Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly place. Will definitely choose them again if we go back to Jacksonville.
Stayed 1 night in Oct 2025

10/10 Excellent

Lucas

Stayed 1 night in Sep 2025

10/10 Excellent

Cagney

Stayed 1 night in Sep 2025

6/10 Okay

Isaiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, easy to check in and out
Stayed 1 night in Oct 2025

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, quiet. Classy place
Stayed 1 night in Oct 2025

6/10 Okay

Jessie

Liked: Cleanliness, staff & service, room comfort
I don’t know if a remodel or restructuring was going on. Didn’t ask about that gym would have been a plus. Disappointed in no breakfast. That was not communicated at check in. Great location and price
Stayed 3 nights in Oct 2025

8/10 Good

Sylvester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Cynthia

Disliked: Property conditions & facilities
I didnt sleep well at all because the hotel didnt look safe & i had males hsnging out by my room at night & when walked out yo leave i was told I have some rims to sell you for your tahoe. I was not told this place was pretty much closed fown to remodeling & the pool was closed & had checkin in a little area that had a few tables & looked like maybe continental breakfast. I have never stayed in a place that i was scared to go aleep :( I went back to the counter & told them i didnt feel safe she said we have someone patrolling the area but i never seen 1 person other than guys hanging out in front of my room talking very loud.
Stayed 1 night in Oct 2025

2/10 Terrible

Daniel, Yulee

Dirty room
Stayed 1 night in Sep 2025

8/10 Good

Erik

Liked: Cleanliness, staff & service
Disliked: Amenities
This place is a great price point. Outdated but clean and gets the job done.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sonji

Stayed 1 night in Sep 2025

8/10 Good

Asiah

Liked: Cleanliness, staff & service
Clean spacious room that smelled really good. Only issue wasnt as cold as expected. AC UNIT did not push at full force
Stayed 2 nights in Sep 2025

10/10 Excellent

Connie

Stayed 1 night in Sep 2025