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SpringHill Suites by Marriott Jacksonville

3.0 star property

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Photo gallery for SpringHill Suites by Marriott Jacksonville

Exterior
Creator video
Outdoor pool
Premium bedding, pillow-top beds, desk, iron/ironing board
Premium bedding, pillow-top beds, desk, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
4385 Southside Blvd, Jacksonville, FL, 32216
  • Place, Cinemark Tinseltown Jacksonville
    ‪6 min walk‬
  • Place, St. Johns Town Center
    ‪6 min drive‬
  • Place, Mayo Clinic Florida
    ‪15 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed (Pure)

Suite, 1 King Bed with Sofa bed (Pure) | Premium bedding, pillow-top beds, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed (Pure)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Pure)

Premium bedding, pillow-top beds, desk, iron/ironing board

Suite, Multiple Beds (Pure)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, desk, iron/ironing board

Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(8 reviews)
  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(79 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Premium bedding, pillow-top beds, desk, iron/ironing board

Suite, Multiple Beds

8.4 out of 10
Very good
(83 reviews)
  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

SpringHill Suites by Marriott Jacksonville

This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and laundry facilities are on-site. Housekeeping is not available.
SpringHill Suites by Marriott Jacksonville offers 102 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at SpringHill Suites by Marriott Jacksonville. During your stay, you'll be close to St. Johns Town Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a gift shop
  • On-site recreation includes a 24-hour gym
  • 5 minutes by car from St. Johns Town Center and 7 minutes from University of North Florida
  • Pets welcome for a fee
SpringHill Suites by Marriott Jacksonville offers its guests an outdoor pool and a 24-hour fitness centre. WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly SpringHill Suites by Marriott Jacksonville also features gift shops/newsstands, coffee/tea in common area, and laundry facilities. Free self parking is available.

This 3-star Jacksonville hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • No housekeeping service

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2000
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Jacksonville Deerwood
SpringHill Suites Marriott Deerwood
SpringHill Suites Marriott Deerwood Hotel
SpringHill Suites Marriott Deerwood Hotel Jacksonville
SpringHill Suites Marriott Jacksonville Deerwood
SpringHill Suites Marriott Jacksonville Deerwood Hotel
SpringHill Suites Marriott Jacksonville Deerwood
SpringHill Suites Marriott Deerwood
Hotel SpringHill Suites by Marriott Jacksonville Deerwood
SpringHill Suites by Marriott Jacksonville Deerwood Jacksonville
SpringHill Suites Marriott Deerwood Hotel
SpringHill Suites by Marriott Jacksonville Hotel
SpringHill Suites by Marriott Jacksonville Deerwood
SpringHill Suites by Marriott Jacksonville Jacksonville
SpringHill Suites by Marriott Jacksonville Hotel Jacksonville

SpringHill Suites by Marriott Jacksonville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 591 out of 1002 reviews
Rating 8 - Good. 202 out of 1002 reviews
Rating 6 - Okay. 109 out of 1002 reviews
Rating 4 - Poor. 49 out of 1002 reviews
Rating 2 - Terrible. 51 out of 1002 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Susanna

Travelled with family, Business traveller, Travelled with group
Liked: Amenities
Room was clean. Carpet was visibly stained. There was a tear in a fitter sheet. AC was unplugged and took effort to plug it in under the unit as I recently had bilateral Grade 2 MCL tears. The batteries to the tv’s remote control were dead. I went down to the lobby to get another control since there was only one person on duty. The hotel’s tv system is super slow. My 75 year old father fell asleep while trying to access a show to watch on YouTube. The breakfast was unremarkable. It would be nice to have real, cooked eggs and grilled sausages not boiled ones. Family wide preference.
Stayed 1 night in Dec 2025

8/10 Good

Kwanna

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice But Shower mat need replacing Towels need soften The sofa bed needs mattress protector. Breakfast need a little more tender care
Stayed 1 night in Dec 2025

6/10 Okay

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
The staff informed me that I had to reservations, but then abdicated all responsibility to me as the traveler without any real assistance.
Stayed 1 night in Dec 2025

6/10 Okay

Marcus

Travelled with family
Liked: Staff & service
Honestly the room had a odor possibly mold breakfast was not the greatest but if its a last minute booking trip this would definitely be suitable clean rooms may need a little renovation but in a safe area
Stayed 2 nights in Dec 2025

6/10 Okay

Todd

Stayed 4 nights in Dec 2025

6/10 Okay

Anwar

Liked: Cleanliness, staff & service
Nic
Stayed 1 night in Nov 2025

10/10 Excellent

Lashawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2025

6/10 Okay

Shane

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The staff was five stars and the breakfast was just right - quick and delicious. The only downside was that the room smelled very strongly of mildew or mold when you entered the room but it disappeared once you were in the room for awhile. Beds were not very soft but the bedding was clean. The shower was great. Location was good with lots of restaurants nearby.
Stayed 1 night in Dec 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff makes the stay wonderful. They went above and beyond for me and my family not ONCE but twice. My sister passed away and I had to travel with my family of 6 from Texas to during a very troublesome time. The staff was soooo friendly, genuine and accommodating. I recommended this hotel 2 my other family members.
Stayed 1 night in Nov 2025

4/10 Poor

Mehdi

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was awful. Very limited. Only some dry scramble eggs sausages and oatmeal.
Stayed 1 night in Nov 2025

10/10 Excellent

Aracely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Wendlyn

Liked: Cleanliness, property conditions & facilities
Room was clean and Staff where very friendly.
Stayed 2 nights in Nov 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay. I’m just trying to understand why there is still a $50 pending charge on my card 2 weeks later
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was excellent. The bed sunk in toward the center somewhat.
Stayed 1 night in Nov 2025

6/10 Okay

Julie

Liked: Staff & service
Old and smelly. Very noisy, music blasting until very late.
Stayed 1 night in Nov 2025

6/10 Okay

Nikki

Travelled with family
Disliked: Cleanliness, amenities
Hotel was slightly dingy, not as clean or kept up as other Springhill. Couch in room had stains, mattress for pull out had very bad stains (gross) and no sheets or blanket (had to go to front desk). King mattress was terrible! My first bad mattress complaint ever at a Marriott property. My husband and I sank into the middle and neither slept well.
Stayed 1 night in Nov 2025

10/10 Excellent

Angel

Liked: Cleanliness, property conditions & facilities
Bueno
Stayed 1 night in Nov 2025

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Nov 2025

10/10 Excellent

Alfonso, Hialeah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Quyian

Travelled with family and small children
Liked: Amenities
Nice area
Stayed 1 night in Oct 2025

4/10 Poor

Ronald

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Hotel over-sold the room we had selected, so we had to accept a downgrade. Hotel photos online are misleading... this hotel is much older and not as clean as photos indicate. Our room was nothing like the photos online - stains on furniture, stains on floor, dirty corners in the shower, etc. Everything in the hotel was older and dirtier than what appears on the photos. I would not stay here again... other nearby hotels are nicer.
Stayed 1 night in Nov 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 4 nights in Oct 2025

10/10 Excellent

Maribel

Stayed 1 night in Oct 2025

8/10 Good

Boderick

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Oct 2025