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Great Western Resort Serpong Hotel & Convention Center

3.0 star property

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Photo gallery for Great Western Resort Serpong Hotel & Convention Center

Property entrance
Lobby
Deluxe Room | Living area | Flat-screen TV
Outdoor pool
Restaurant

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Jl. MH. Thamrin KM.2.7 Kebon Nanas, Located in Great Western Resort Hotel, Tangerang, 15143
  • Place, Primaya Hospital Tangerang
    ‪13 min walk‬
  • Place, Mall Alam Sutra
    ‪3 min drive‬
  • Place, Summarecon Mall Serpong
    ‪4 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪22 min drive‬

Room options

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About this property

Great Western Resort Serpong Hotel & Convention Center

This hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include self parking, 24-hour room service and a meeting room. Housekeeping is not available.
Air-conditioned accommodation at Great Western Resort Serpong Hotel & Convention Center offers complimentary bottles of water and free toiletries. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include a shower.

This Tangerang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Great Western Resort Serpong Hotel & Convention Center, you'll be within walking distance of Primaya Hospital Tangerang. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a meeting room and a lift
  • On-site recreation includes a gym
  • 12 minutes on foot from Primaya Hospital Tangerang and a 3-minute drive from Bina Nusantara University
There's a restaurant on site. WiFi is free in public spaces. Great Western Resort Serpong Hotel & Convention Center offers its guests an outdoor pool and a fitness centre. Great Western Resort Serpong Hotel & Convention Center also features 24-hour room service and a lift. For a fee, parking is available.
Great Western Resort Serpong Hotel & Convention Center has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • No housekeeping service

Business services

  • Meeting room

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: IDR 50000.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Great Western Resort Serpong Hotel Convention Center
Great Western Resort Serpong Hotel & Convention Center Hotel
Great Western Resort Serpong Hotel & Convention Center Tangerang

Great Western Resort Serpong Hotel & Convention Center Reviews

Reviews

5.2
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 2 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

4.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Dated hotel with polite n helpful staff

Hotel is old. Room floor tiles are old and the bedsheets doesnt look pure white. Likeise for the toilet towels. Staff is polite and helpful though. For the price, one cannot have too high expectations. Alright for a short stay.

2/10 Terrible

Daniel, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever

I definitely don’t recommend anyone staying at this hotel. Everything in the room is Extremely dingy and the bathroom is like a gas station toilet. Really really terrible! The elevators and hallways were an absolute fright... I am at a lost as to how they got 4 stars
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful hotel! My room was very spacious and clean with very comfortable bed. WiFi was also included and there was a parking for free. The hotel is very good located,I didn't have any problems with getting places.
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
청결 꽝, 청소불량, 화장실냄새등
Stayed 4 nights in Dec 2017

4/10 Poor

홍

Disliked: Cleanliness, property conditions & facilities, room comfort

이것도 호텔?

다시는 숙박하고 싶지 않다. 많은 아니 거의 모든방이 리노베이션이 안되어 있고 후지고 물 서비스도 없고 바기지 방값인것 같다 1박에 29.000원이면
Stayed 2 nights in Aug 2017