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Mercure Tangerang BSD City

4.0 star property

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Photo gallery for Mercure Tangerang BSD City

Miscellaneous
Daily buffet breakfast for a fee
Exterior
Exterior
Junior Suite Room, 1 Double Bed | Minibar, in-room safe, blackout curtains, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Jl. Edutown Cbd. 55 Kavling Lot II No. 8, Pagedangan, Banten, 15339
  • Place, Aeon Mall BSD City
    ‪2 min walk‬
  • Place, The Breeze Shopping Center
    ‪14 min walk‬
  • Place, BSD Xtreme Park
    ‪4 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪36 min drive‬

Room options

View all photos for Junior Suite Room, 1 Double Bed

Junior Suite Room, 1 Double Bed | Minibar, in-room safe, blackout curtains, soundproofing

Junior Suite Room, 1 Double Bed

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Minibar, in-room safe, blackout curtains, soundproofing

Superior Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Single Beds

A hotel room with two beds, a rattan headboard, a wall mural, bedside tables with lamps, and a telephone on the right side.

Superior Twin Room, 2 Single Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | Minibar, in-room safe, blackout curtains, soundproofing

Privilege, Double Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Mercure Tangerang BSD City

A restaurant, a bar/lounge and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business centre and conference space are on-site. Housekeeping is available on request.
Mercure Tangerang BSD City offers 157 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, slippers and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Mercure Tangerang BSD City, you're just a quick walk from Aeon Mall BSD City. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Kitchen Yard
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a playground and bicycles to rent
  • Just a 3-minute walk from Aeon Mall BSD City and a 3-minute drive from Indonesia Convention Exhibition (ICE) - BSD City
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 6 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 4090 square feet (380 square metres) and includes conference space. Mercure Tangerang BSD City also features a garden, a picnic area, and concierge services. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Pagedangan hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Kitchen Yard – This restaurant specialises in international cuisine.
Lobby Bar – On-site lobby lounge. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 175,450 for adults and IDR 87,725 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kitchen Yard
  • Lobby Bar

Things to do

  • Bicycle rentals
  • Playground
  • TV in common areas

Family friendly

  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4,090 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • No lift (single-level property)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Tangerang BSD City

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 605000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 302500 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 175450 for adults and from IDR 87725 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Mercure Tangerang BSD City Hotel
Mercure Tangerang BSD City Pagedangan

Mercure Tangerang BSD City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 50 out of 94 reviews
Rating 8 - Good. 33 out of 94 reviews
Rating 6 - Okay. 7 out of 94 reviews
Rating 4 - Poor. 4 out of 94 reviews
Rating 2 - Terrible. 0 out of 94 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location and easy access to shopping mall for food options.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean, friendly, great location next to Aeon mall.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

CHI FENG

Liked: Cleanliness, staff & service, amenities
Good
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and helpful, rooms are very well adopted
Stayed 1 night in Aug 2024
Verified

8/10 Good

Nicholas

Liked: Amenities, property conditions & facilities
Towels smelled a bit funny. Aircon at the lobby cpuld be a little colder. Staff were super friendly and helpful
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Dwipa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and good location. Easy to find good restaurants. They all near by.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant

Excellent services and great location
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressed by the service

Impressed by the top notch service at this hotel. The room is tastefully decorated and clean. Will stay there again.
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a good memorable layover

I shall come back next stay : Year End...
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Luthfi

Liked: Cleanliness, staff & service, room comfort
NICE! I've checkin for this booking.
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied customer

Relatively new hotel, all facilities and amenities are good, loved the semi outdoor swimming pool with glass roofing, room are comfortable and cozy, enjoyed our family staycation! Kudos to the hotel staff and managers.
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Ee Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was expecting a business hotel with a small room but it turned out to be a luxurious room with a sofa and huge bathroom! Everything was clean and comfortable, and the staff were all friendly and polite. The food at the restaurant was good, but the waiting time is fairly long. Overall an excellent stay.
Stayed 2 nights in Feb 2023
Verified

6/10 Okay

Masato

Liked: Staff & service
Disliked: Property conditions & facilities
Want to stay again if lower charge
Stayed 1 night in Jun 2024
Verified

8/10 Good

Lye Him

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and well keep. Near to aeon mall
Stayed 4 nights in Jun 2022
Verified

10/10 Excellent

LAU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Service is very good . Always with a smile on. Room is clean. Location Just beside Tangerang BSD Aeon. Very convenient.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Amirin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located nearby the stadium I was watching a concert in! Aesthetically pleasing and clean too. One thing i’d add is a bathrobe in the bathroom but that’s it hehe
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Widjoyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s a Mercure but feel like stay in Grand Mercure

love staying in here, it is a brand new hotel, so everything feel like new. Room size is good (30m2) and come with a sofa. Main Reason staying here because it is close to Mozia (3km). Due to holiday Christmas season, hotel was fully booked and parking space is limited, thus some cars were parked on street.
Stayed 2 nights in Dec 2021
Verified

6/10 Okay

Paul

Liked: Staff & service

Mercure BSD City, Hot food not served!

Hotel is nice, good parking and friendly helpful staff. However, breakfast was poor, most of the food was tasteless, cheap and the dishes that were supposed to be served hot were always stone cold. The other issue is towels; although clean, they are old and worn. Definitely not the standard expected.
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

You Chen

Liked: Cleanliness, staff & service
No hairdryer in the room.
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Overall, my stay for a business trip was decent, and being so close to Aeon Mall was a bonus. Surprisingly, there was no hair dryer in the room. You had to call the front desk to get one, and when it finally arrived, it was outdated, super slow, and way too noisy. Also, no extendable makeup mirror, which feels like a pretty standard amenity these days. Just a couple of basics that were missing, which could’ve made the stay smoother and more efficient.
Stayed 3 nights in Sep 2024
Verified

6/10 Okay

Frans

Liked: Cleanliness, room comfort

Some room for improvement

New hotel in area under construction. Asked for a king bed when checking in. This wad not available which can happen, so I would get 2 single beds. The receptionis wad having a cold and onviously spreading his bacteries. Once coming into the room; I see it had a King bed, so the receptionist obviously was not aware what he was talking about. Went for a beer. Bintang, sold out. Then a Heineken, also sold out. Sorry, we only heft some draft beet left. The room was new and nice, only the button of the bathroom light was not working, so they stayed on the whole night. Obviously some room for improvement
Stayed 1 night in Sep 2023
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities
This is a very good quality hotel in terms of layout and room amenities. The foyer is really nice, modern, and neatly laid out. The breakfast and dining area is especially well designed with interesting foliage, lines, levels, and cool features. Take a moment to look at how they have created an outdoor atmosphere inside. It’s quite interesting and different. One thing that struck me is that if you are sensitive to road noise, ask for a room facing south. For a really modern hotel, a much better job of noise isolation could have been made. Noisy motorcycles are easily heard which is a drag considering all the other good features of this hotel. There is a mall across the street, but it is an isolated area. So make sure it is in the area you want to go to. Still, it’s on the edge of a motorway network so traffic flow in and out was easy compared to downtown congestion. Arriving late at night it took about 55 minutes from CGK.
Stayed 1 night in Feb 2023
Verified

4/10 Poor

Kiah Hua, Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not have towels. Asked Concierge. Still Did not, had to use bath robes as towels. Somewhat deceiving.....shampoo and bath soap is the same. And it doesn't seem of good quality. Doesn't lather well. Had no hair dryer. Told the concierge. Still had no hair dryer throughout my stay. Undertrained staff at breakfast buffet, though they are polite. Asked for knife and fork, never arrived. My coffee didn't arrive either.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Daeji

Liked: Cleanliness, staff & service, amenities
객실은 아주 깨끗합니다. 직원들은 아주 친절합니다. 아침식사는 보통입니다. 주변에 몰이 있어서, 아주 좋습니다.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Sung Chul

Liked: Cleanliness, amenities, property conditions & facilities
아침 식사 리필이 잘안됨
Stayed 3 nights in Dec 2025