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Sheraton Jakarta Soekarno Hatta Airport

4.0 star property

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Photo gallery for Sheraton Jakarta Soekarno Hatta Airport

Exterior
3 outdoor pools, open 6:00 AM to 9:00 PM, pool umbrellas, pool loungers
A gazebo with a red roof, surrounded by lush greenery and a stone pillar.
Deluxe Room, 1 King Bed, Non Smoking, Garden View | 1 bedroom, premium bedding, minibar, in-room safe
Suite, 1 Bedroom, Garden View | Dining

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
KAWASAN BANDARA SOEKARNO-HATTA, Tangerang, 15126
  • Place, Soewarna Business Park
    ‪14 min walk‬
  • Place, Cengkareng Golf Club
    ‪19 min walk‬
  • Place, White Sand Beach PIK 2
    ‪16 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking, Garden View

9.2 out of 10
Wonderful
(9 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Lake View

Deluxe Room, 2 Double Beds, Non Smoking, Lake View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking, Lake View

8.0 out of 10
Very good
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Lake View

A hotel room with a large bed, a desk, a bench, a TV, and a window with a view of palm trees.

Deluxe Room, 1 King Bed, Non Smoking, Lake View

8.0 out of 10
Very good
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Garden View

Deluxe Room, 1 King Bed, Non Smoking, Garden View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Garden View

9.4 out of 10
Exceptional
(25 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Terrace

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Terrace

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Terrace

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Terrace

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living room | 55-inch Smart TV with cable channels

Suite, 1 Bedroom, Non Smoking

  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Garden View

Suite, 1 Bedroom, Garden View | Living room | 55-inch Smart TV with cable channels

Suite, 1 Bedroom, Garden View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 Bedroom, Balcony

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 2 Bedrooms, Terrace

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About this property

Sheraton Jakarta Soekarno Hatta Airport

Along with 3 outdoor pools, this hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a poolside bar, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Sheraton Jakarta Soekarno Hatta Airport offers 227 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Sheraton Jakarta Soekarno Hatta Airport, you'll be within walking distance of Cengkareng Golf Club. Enjoy features like free WiFi in public areas and a free round-trip airport shuttle, plus 3 outdoor pools.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and a poolside bar
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the 3 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a playground
  • Just a 3-minute drive from Cengkareng Golf Club and 13 minutes from Mangrove Ecotourism Centre PIK
  • Free airport shuttle service
As a guest of Sheraton Jakarta Soekarno Hatta Airport, you'll find 3 outdoor swimming pools, a 24-hour fitness centre, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 11 meeting rooms, and coworking spaces are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at Sheraton Jakarta Soekarno Hatta Airport. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee. A complete renovation of Sheraton Jakarta Soekarno Hatta Airport was completed in March 2024.

Smoking is allowed in designated areas at this Art Deco Tangerang hotel.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 10:30 AM.
Sheraton Jakarta Soekarno Hatta Airport has a restaurant on site.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Secured parking on site (IDR 100,000 per day)
  • Secured valet parking on site (IDR 100,000 per day)
  • Limited on-site valet and self parking

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: IDR 348,480 for adults and IDR 174.24 for children
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 3 outdoor pools
  • Children's pool
  • Golf caddies
  • Golf carts
  • Playground

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Dining table
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Front entrance ramp
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Lift (201 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (150 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • 8 buildings
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1995
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - March 2024
  • Reusable cups
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Jakarta Soekarno Hatta Airport

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately IDR 348480 for adults and from IDR 174.240 for children
  • Secured self-parking fee: IDR 100000 per day
  • Valet parking fee: IDR 100000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Sheraton Jakarta Soekarno Hatta Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sheraton Jakarta Soekarno Hatta Airport Hotel
Sheraton Jakarta Soekarno Hatta Airport Tangerang
Sheraton Jakarta Soekarno Hatta Airport Hotel Tangerang

Sheraton Jakarta Soekarno Hatta Airport Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 202 out of 270 reviews
Rating 8 - Good. 43 out of 270 reviews
Rating 6 - Okay. 15 out of 270 reviews
Rating 4 - Poor. 8 out of 270 reviews
Rating 2 - Terrible. 2 out of 270 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities
Courteous and friendly staff, beautiful grounds, a spacious and tastefully appointed room. This is a great location for business meetings and family vacations.
Stayed 1 night in Feb 2026

8/10 Good

Rhona

Liked: Cleanliness, staff & service, amenities
Lovely sized room and clean, but it had a very damp smell which spoiled it. Great pool and surrounding area. Staff are great. There are 3 restaurants but all had the same menu so there wasn’t the choice of food that I’d hoped.
Stayed 1 night in Feb 2026

10/10 Excellent

Robin

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very helpful front desk. Beautiful hotel!
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
enjoyed everything
Stayed 3 nights in Jan 2026

6/10 Okay

Ahmed

Business traveller, Travelled with partner
Liked: Cleanliness
Flies inside the room (mosquitoes). Frogs were in the balcony
Stayed 1 night in Jan 2026

10/10 Excellent

Keld, cape coral

Stayed 1 night in Jan 2026

10/10 Excellent

Jacques, Indian Wells

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything fine except the coffee tray/shelf inside the bar cabinet can't be reached, so it ended up falling off. But no big deal
Stayed 1 night in Jan 2026

4/10 Poor

Bridget

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
We chose this because it was close to the airport. Honestly the smell in our room of mold or mustiness was extremely strong. Maybe because we were on the first floor.
Stayed 1 night in Dec 2025

8/10 Good

Junedha

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location if you are transiting through Jakarta. Rooms are comfortable. While the check in was easy, there was no one to show the way to the room. Vague directions were given by the receptionist which meant I missed the lift and had to carry my suitcase down the stairs. The shuttle to the airport was convenient. Nice coffee shop and a decent restaurant on site.
Stayed 2 nights in Jan 2026

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant friendly staff and wonderful food
Stayed 1 night in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Next door to the mall.
Stayed 1 night in Dec 2025

10/10 Excellent

Brent

Stayed 2 nights in Nov 2025

10/10 Excellent

Sing Kok

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

SYED

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly Staff
Stayed 1 night in Oct 2025

10/10 Excellent

Benjamin, Chatswood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for airport stop over. The team are so friendly and helpful
Stayed 1 night in Oct 2025

10/10 Excellent

ayu

Stayed 1 night in Oct 2025

6/10 Okay

Shlomo

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Benjamin, Chatswood

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Tranquility and proximity to the airport make it the perfect package.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely pool area
Stayed 1 night in Oct 2025

10/10 Excellent

jonathan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, fantastic dining and love the pool. Perfect for transit or mini stays.
Stayed 1 night in Oct 2025

8/10 Good

Tracey, Bourbonnais

Stayed 2 nights in Oct 2025

10/10 Excellent

jonathan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service in a very convenient hotel
Stayed 1 night in Oct 2025

10/10 Excellent

shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow

This place was amazing.
Stayed 1 night in Sep 2025

10/10 Excellent

Alri, Arlington

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay with family. Rooms are clean and comfortable. Staff were outstanding. Breakfast offered great selections. Kids love the pool. Will stay again before my flight out to US.
Stayed 1 night in Sep 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean with attentive staff
Stayed 1 night in Sep 2025