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Smart Hotel Thamrin Jakarta

3.0 star property

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Photo gallery for Smart Hotel Thamrin Jakarta

EXPLORER SUITE | In-room safe, desk, iron/ironing board, free WiFi
Front of property
EXPLORER SUITE | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Lobby
Reception

Reviews

5.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Bar
  • Laundry room

Explore the area

View in a map
Jalan Tanjung Karang No. 2, Gedung Sizzler, Thamrin, Jakarta, Jakarta, 10230
  • Place, Grand Indonesia
    ‪6 min walk‬
  • Place, Bundaran HI
    ‪8 min walk‬
  • Place, Thamrin City Shopping Mall
    ‪13 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪39 min drive‬

Room options

View all photos for Executive Superior

Executive Superior | In-room safe, desk, iron/ironing board, free WiFi

Executive Superior

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for EXECUTIVE DELUXE

EXECUTIVE DELUXE | In-room safe, desk, iron/ironing board, free WiFi

EXECUTIVE DELUXE

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Premier

Executive Premier | In-room safe, desk, iron/ironing board, free WiFi

Executive Premier

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Junior Suite

Executive Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Executive Junior Suite

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for EXPLORER SUITE

EXPLORER SUITE | In-room safe, desk, iron/ironing board, free WiFi

EXPLORER SUITE

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Royal Suite

Royal Suite | In-room safe, desk, iron/ironing board, free WiFi

Royal Suite

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Superior Twin

Executive Superior Twin | In-room safe, desk, iron/ironing board, free WiFi

Executive Superior Twin

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Premier Twin

Executive Premier Twin | In-room safe, desk, iron/ironing board, free WiFi

Executive Premier Twin

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Smart Hotel Thamrin Jakarta

Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and 24-hour room service are on-site.
Smart Hotel Thamrin Jakarta offers 69 air-conditioned accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Smart televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Smart Hotel Thamrin Jakarta, you're just a quick walk from Grand Indonesia. Free WiFi in public areas, 2 restaurants and a bar are available.
  • Free WiFi
  • Enjoy American cuisine while dining at American Grill
  • Self-parking available for a fee
  • Amenities include a front desk safe, convenience store and laundry facilities
  • Within a 10-minute walk of Grand Indonesia and Bundaran HI
  • Local-area shuttle service available for a fee
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Smart Hotel Thamrin Jakarta also features a terrace, a garden, and laundry facilities. Parking is available for a fee.

This 3-star Jakarta hotel is smoke free.

American Grill – This restaurant specialises in American cuisine.
Kin No Taki Japanese – This restaurant specialises in Japanese cuisine.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Parking on site (IDR 5,000 per day)
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • American Grill
  • Kin No Taki Japanese

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed for Christmas Eve, Christmas Day, New Year's Eve and New Year's Day:
  • Front desk
  • Laundry facilities

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: IDR 250000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: IDR 5000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Smart Hotel Thamrin Jakarta
Smart Hotel Thamrin
Smart Thamrin Jakarta
Smart Thamrin
Smart Thamrin Jakarta Jakarta
Smart Hotel Thamrin Jakarta Hotel
Smart Hotel Thamrin Jakarta Jakarta
Smart Hotel Thamrin Jakarta Hotel Jakarta

Smart Hotel Thamrin Jakarta Reviews

Reviews

5.4
Rating 10 - Excellent. 6 out of 64 reviews
Rating 8 - Good. 7 out of 64 reviews
Rating 6 - Okay. 21 out of 64 reviews
Rating 4 - Poor. 16 out of 64 reviews
Rating 2 - Terrible. 14 out of 64 reviews

5.4/10

Cleanliness

6.6/10

Staff & service

6.8/10

Amenities

5.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Allan

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very convenient transportation wise. Trains services, mrt, buses all very easy to get , super cheap shopping for batik and ladies clothings at famous Thamrin City Mall . Also nearby Grand Indonesia and Plaza Indonesia mall ,Sarinah mall. Thank you very much to the lady manager mdm Aryati for her services and directions during our 6 nights stay .The staff were all very polite and couteous and helpful to try their best to accomodate our requests and inquiries especially madam Aryati. Will be an ideal place if not for the lack of availibility of room safety box and no safety latch in room
Stayed 6 nights in Nov 2024
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Geen goede keuze dus.

Het gordijn belemmert de uitzicht naar buiten. De kamer 2 dagen niet schoongemaakt vooral de toilet. Er zijn ratten in het plavond.
Stayed 26 nights in Oct 2023
Verified

8/10 Good

robert

Liked: Cleanliness, staff & service, amenities
great proximity to city and food
Stayed 14 nights in Sep 2021
Verified

6/10 Okay

EKA

Liked: Cleanliness, staff & service, property conditions & facilities

Great location but the road around hotel is getti

I used to stay here in 2018 if our company was doing a project in Jakarta. Never complaint because it is cheap and strategically located and also near BNI CITY STATION so we can catch airport train. But unfortunately, the road to go to hotel is a bit confusing, many the traffic engineering makes the way to go to hotel further away.
Stayed 1 night in May 2019
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities
Nothing please the room so small nd the bed spreed so dirtt even when they change to new one 8s faded
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
施設はあまりきれいでないが、スタッフのホスピタリティは高く依頼すればすぐ対応してくれる。スタッフが明るく、癒やされる。
Stayed 2 nights in Mar 2019
Verified

4/10 Poor

London

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Lift is not good you have to que Loby is not nice and small Look messy
Stayed 2 nights in Nov 2018
Verified

4/10 Poor

Verified traveller

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Rooms smelled n water leak, they switched me twice no difference
Stayed 1 night in Nov 2018
Verified

4/10 Poor

Dwi

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Altes.heruntergekommenes Gebäude. Personal sehr freundlich und hilfsbereit
Stayed 3 nights in Oct 2018
Verified

2/10 Terrible

Jarand

Disliked: Cleanliness, property conditions & facilities, room comfort
I spent 20 minutes in the room while booking another hotel nearby.
Stayed 1 night in Sep 2018
Verified

8/10 Good

HIDEMASA

Liked: Staff & service, property conditions & facilities, room comfort

交通の便よし。

便がよく良かった。近くにスーパーがあって便利。
Stayed 2 nights in May 2018
Verified

6/10 Okay

wan

Disliked: Room comfort

okla last minute booking

But be careful, they have several branch, our booking at first they want to transfer to other branch because they said the room are full, yes, they let go the syetem to sell the room becasue they have branches
Stayed 1 night in Apr 2018
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
During my stay: Elevator: Wasn’t working. Room: Towel was not available, TV cable only one channel(others weren’t working), phone wasn’t work well and an internet on/off. Staff: Please train them on how to talk to the guests. One of security guard was asked me for a cigarette.
Verified

2/10 Terrible

Jack

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

awfully not cleaned enough

bed sheet was horrible with lots of hairs and dusts on it, means not washed for a ling while. there were some spiders and insects in the both bedroom and bathroom. Front staff are not professional. Not enough power on air conditioners whole building.
Stayed 2 nights in Apr 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The bed sheet was dirty.

Cleanness is the most important thing for staying. When checked in, the card did not work right, then we have to waited for a while until the guy found the new one. The bed sheet was very dirty, like had been used by previous guest. We asked them to change but they only changed the sheet and pillow case, while bed cover stay same. Checked the bath room, no towel there. We asked then. My time for resting was distracted by waiting for the amenities. The ambiance also was very bad. The only one good thing is the location was very strategic. In center of the city. You only need 5 mins walk to station, 5 mins walk to Grand Indonesia, there is Transjakarta nearby.
Stayed 1 night in Apr 2018
Verified

2/10 Terrible

Silvio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super bad do not go there

All the room were full of insect and cockroaches, air conditioning not working, safe also, not windows, staff very nooses during early morning, i had to shout at them 4 times and still they were just laughing, worst place i never stay.
Stayed 2 nights in Feb 2018
Verified

6/10 Okay

Chris

Liked: Staff & service, room comfort

Okay apart from breakfast

Location: decent with public transport nearby & the malls within walking distance. Room: pretty comfortable, not overly clean but acceptable for the price paid. Reception service: fine, no problems there. Breakfast: awful - I feel it is a combination of this hotel not having many foreign visitors stay there, together with hardly any guests booking breakfast there. I asked for a cup to put coffee in & was given one with a grunt from the staff: thanks for the service.....also the buffet itself had hardly any choices (you could have anything you want as long as it is fried rice or fried noodles essentially).
Stayed 2 nights in Jan 2018
Verified

2/10 Terrible

Ale

Disliked: Cleanliness, property conditions & facilities, room comfort

Never again

Bett mit Blutflecken und Bad voller Haare... Frühstücke misserabel... Personal bemüht sich, aber bei solch einem Zustand des Hotels ist alles um sonst...
Stayed 2 nights in Sep 2017
Verified

2/10 Terrible

Rozana

Disliked: Cleanliness, property conditions & facilities, room comfort

lokasi hotel prime sayang hotelnya tdk terawat

kamar mandi hotel tidak bersih dan bau kotoran manusia (bau dari tempat penampungan kotoran tersebut). Jorok banget baunya sampai masuk kamar tidur, lift jg goyang2 hanya takut kabelnya putus, dan tempat parkir mobil kurang besar agak sulit jika banyak kendaraan/mobil2.
Stayed 1 night in Sep 2017
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for shopping, very central.

Breakfast was poor, not many choices. Location is great, near Grand Indonesia mall n Plaza. Aircon is slow. Floor need to refurbish. cable tv has many channels. Free wifi. Quite strict on room check outs timing.
Verified

6/10 Okay

Win

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Mixed experience.

Apart from an unpleasant encounter with a cockroach, I am satisfied with the rest of the experience.
Verified

6/10 Okay

Sohail

Liked: Cleanliness, staff & service
Disliked: Room comfort

Use honest photos and descriptions

I still don't get it why hotels post dishonest photos. So basically you look at the room photos and read the descriptions and decided to book it. But when you get there you will find out that they have shown you something but they sell you something else.
Verified

4/10 Poor

Mazli

Disliked: Staff & service, property conditions & facilities, room comfort
The air-conditioned is a bit lousy. . The maintenance should have a routine check on every room to have it maintain in good condition.
Verified

10/10 Excellent

Maria W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the strength is the central location and friendly, efficient service. Take a room with a window, otherwise you may be disappointed. After all, this is a budget hotel.
Verified

8/10 Good

Touhidul Islam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

It was good all over. Great location if you want to stay in the heart of Jakarta near to shopping center.