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Swiss-Belhotel Pondok Indah

Property class: 4

Choose dates to view prices

Photo gallery for Swiss-Belhotel Pondok Indah

A restaurant with long tables, chairs, and a high ceiling with lights.
A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.
Two hotel staff members standing in front of a reception desk with a geometric patterned wall and a wooden reception counter.
A gym with treadmills, ellipticals, and weight machines.
A swimming pool with lounge chairs and umbrellas, surrounded by a building with balconies and a covered seating area.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Jl. Metro Pondok Indah Sector 2, Block SA, Jakarta, 12310
  • Place, Poins Mall
    ‪6 min walk‬
  • Place, Nusantara Eye Clinic
    ‪11 min walk‬
  • Place, South Quarter
    ‪19 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪44 min drive‬

Room options

View all photos for Deluxe Twin Room

A hotel room with a bed, a desk, a chair, a TV, and a lamp.

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

A hotel room with a large bed, bedside tables, a desk, and a chair.

Deluxe Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Deluxe Double Room

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Superior Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Grand Deluxe Room

A hotel room with a bed, a desk, a chair, a TV, and a coffee maker.

Grand Deluxe Room

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Business Suite, 1 Bedroom

A hotel room with a bed, a desk with a computer, a chair, and a TV.

Business Suite, 1 Bedroom

  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Two Bedroom Single

A hotel room with a bed, a desk with a laptop, a chair, and a large window with curtains.

Family Two Bedroom Single

10.0 out of 10
Exceptional
(1 review)
  • 78 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Deluxe Twin Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Deluxe Twin Room

A hotel room with two beds, a desk, a chair, and a minibar.

Superior Deluxe Twin Room

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Two Bedroom Twin

A hotel room with a bed, a desk with a laptop, a chair, and a large window with curtains.

Family Two Bedroom Twin

  • 77 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Two Bedroom Single Room

Premium bedding, in-room safe, desk, laptop workspace

Family Two Bedroom Single Room

  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Grand Deluxe Room

Premium bedding, in-room safe, desk, laptop workspace

Grand Deluxe Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Smoking

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Deluxe Twin Room, Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, Smoking

A hotel room with a large bed, bedside tables, a desk, and a chair.

Deluxe Double Room, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Deluxe Twin Room, Smoking

A hotel room with two beds, a desk, a chair, and a minibar.

Superior Deluxe Twin Room, Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Deluxe Room, Smoking

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Superior Deluxe Room, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Grand Deluxe Room, Smoking

A hotel room with a bed, a desk, a chair, a TV, and a coffee maker.

Grand Deluxe Room, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Two Bedroom Single Room, Smoking

A hotel room with a bed, a desk with a laptop, a chair, and a large window with curtains.

Family Two Bedroom Single Room, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Business Suite, Smoking

A hotel room with a bed, a desk with a computer, a chair, and a TV.

Business Suite, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Swiss-Belhotel Pondok Indah

2 outdoor pools, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site.
Swiss-Belhotel Pondok Indah offers 158 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include bathrobes, slippers and complimentary toiletries.

This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Swiss-Belhotel Pondok Indah. During your stay, you'll be within walking distance of Pondok Indah Golf and Country Club. Features include free WiFi in public areas and a free area shuttle, plus 2 outdoor pools.
  • Free WiFi
  • Enjoy international cuisine while dining at Swiss Cafe
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include free babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • 7 minutes by car from Blok M Square and 12 minutes from Gelora Bung Karno Stadium
  • Free local-area shuttle service
As a guest of Swiss-Belhotel Pondok Indah, you'll find 2 outdoor swimming pools, a fitness centre, and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 7 meeting rooms. Spa services, a terrace, and a garden are also featured at the business-friendly Swiss-Belhotel Pondok Indah. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Jakarta hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Swiss Cafe – This restaurant specialises in international cuisine and only serves breakfast. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: IDR 200,000 for adults and IDR 200,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Swiss Cafe

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • Free babysitting
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 7 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Reflexology
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swiss-Belhotel Pondok Indah

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 200000 for adults and from IDR 200000 for children
  • Airport shuttle fee: IDR 400000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 400000 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Swiss-Belhotel Pondok Indah offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 1229000410058
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Swiss-Belhotel Pondok Indah Hotel Jakarta
Swiss-Belhotel Pondok Indah Hotel
Swiss-Belhotel Pondok Indah Jakarta
Swiss-Belhotel Pondok Indah
Swiss Belhotel Pondok Indah

Swiss-Belhotel Pondok Indah Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 62 out of 169 reviews
Rating 8 - Good. 69 out of 169 reviews
Rating 6 - Okay. 25 out of 169 reviews
Rating 4 - Poor. 7 out of 169 reviews
Rating 2 - Terrible. 6 out of 169 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Alisha

Liked: Cleanliness, amenities, property conditions & facilities
Staff and service was excellent
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Amelia g

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and safe for us just 2 girls traveling there
Stayed 1 night in May 2024
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good shortstay

Good hotel to stay for short trip.
Stayed 2 nights in May 2023
Verified review

8/10 Good

Musa

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel worth the money l spent.friendly staff and excellent location. I strongly recommend this hotel.
Verified review

6/10 Okay

Arthur

Close to the things we needed (family mainly)
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab place to stay in Jakarta

Brilliant hotel the room was the best we’ve had with ample space. The pool was a good size and clean. The bar menu in the lobby was awesome. Breakfast also excellent Staff were lovely and helpful. Highly recommend this hotel
Stayed 3 nights in Jul 2023
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious room.

Good one night stay. Pleasant breakfast in a nice setting. Large room.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

GRACE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, friendly and respectful. Loved the buffet style breakfast..allot of different food to choose from. Less than 10 minutes to Mall. Would definitely recommend and be back at the same hotel on my next visit to Jakarta.
Stayed 4 nights in Jun 2023
Verified review

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and amenities were on point...just a/c could have been cooler...we had coldest setting
Stayed 5 nights in Jun 2023
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable room, more walking space needed

It was a wonderful stay , very clean and comfortable bed and bathroom. I had stayed in queen room , would have preferred some more space in room between cot and reading desk , it was a bit cramped. but overall AC and comfort of room was good. and will stay again in same place when I come back
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice experience

Nice experience
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Leonard

Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Vita

Liked: Cleanliness, staff & service, property conditions & facilities
Good Service
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Hiroshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staffs are very kind and good hospitality. Gym is compact but comfortable. Their bed and pillow, too. But all towels are too old. Thank you!
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will return

Comfortable and great service, although I selected "Pay at Hotel" option, my credit card still had an attempted charge, before check-in. Otherwise, great Hotel and will stay again.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

amalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all fine... just noisy at night, so have to put earplug.
Stayed 10 nights in Sep 2024
Verified review

8/10 Good

Hannah

Liked: Staff & service
Good to have Thai Masaage in Hotel Bad is the tower changed everytime is dark and seems not clean Breakfast quality is bad and option is quite limited
Stayed 3 nights in Sep 2024
Verified review

6/10 Okay

Andry

Liked: Staff & service
Location is in close proximity to Pondok Indah Mall, Transmart, and Lebak Bulus MRT station. The staff are friendly and helpful. My grievance is that I was given a smoking room (out of 2 rooms I ordered), and the AC in one of the rooms did not work properly.
Stayed 5 nights in Jun 2023
Verified review

10/10 Excellent

Gwyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the big trees around the swimming pool area, but I do not like the candle placed on the outdoor dining tables by the swimming pool as it doesn't give enough light to enjoy the meal or drink, there should be a proper outdoor light
Verified review

4/10 Poor

Roudolph W

Disliked: Staff & service, amenities, property conditions & facilities
Booked for Non-Smoking Room and ended up in a smoking room in a smoking floor which made it difficult to breathe and sleep. We spent only 6 hours/day in the room.
Stayed 2 nights in Oct 2022
Verified review

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very good and safe hotel in southern Jakarta

Overall a very good and safe hotel in southern Jakarta, with safety guard and detectors at the entrance. Breakfast is superb. Very close distance to the (only) metro in Jakarta - which is top-modern. (But you need to buy a local card, e.g. in the Indomart store, prior to travel. The hotel also has a big pool, BUT THERE IS SOMETHING WITH THE POOL WATER. After approx 15 minutes in the pool, my fingers "shrinked" a lot, and my old wound on my hand started to "corrode" (very strange feeling) - which never happens to me in a normal swimming pool. Besides of this - I recommend to stay here.
Stayed 6 nights in Dec 2023
Verified review

8/10 Good

Everett

Liked: Property conditions & facilities, room comfort

Not great value for me

It was a pretty straightforward hotel. Nothing jumped out and the area was a little bland. The WiFi wasn’t great and the cleaning service wasn’t up to good standards (they didn’t refill soap or toilet paper when I was clearly out and also threw out a bag of stuff that wasn’t garbage, nor was even by a garbage can). I wouldn’t stay here again, but that’s just me.
Stayed 4 nights in Feb 2023
Verified review

8/10 Good

juvenal Lopes

Liked: Cleanliness, staff & service
Swimming pool showers area should be use safety floor, when wet conditions floors very slipper, I felt I was lucky not get hurted seriously I just got brush in my back and my bump but my bump get turned black and swelling. I have to use my own money expense for treatment.
Stayed 3 nights in May 2024