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Grand Hyatt Jeju

5.0 star property

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Restaurant
Premium bedding, minibar, in-room safe, desk
Indoor pool, outdoor pool, pool cabanas (surcharge), pool umbrellas
Indoor pool, outdoor pool, pool cabanas (surcharge), pool umbrellas
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free Wi-Fi

Explore the area

View in a map
12 Noyeon-ro, Jeju City, Jeju, 63082
  • Place, Paradise Casino
    ‪7 min walk‬
  • Place, Cheju Halla General Hospital
    ‪8 min walk‬
  • Place, Nuwemaru Street
    ‪9 min walk‬
  • Airport, Jeju (CJU-Jeju Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(20 reviews)
  • City view
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, City View

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 65 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Premium Suite, 1 King Bed, Mountain View

Premium bedding, minibar, in-room safe, desk

Premium Suite, 1 King Bed, Mountain View

  • Mountain view
  • 130 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner (130-SQM)

Suite, 1 King Bed, Corner (130-SQM) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Corner (130-SQM)

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 130 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Corner (130-SQM)

Premium bedding, minibar, in-room safe, desk

Suite, 2 Single Beds, Corner (130-SQM)

8.0 out of 10
Very good
(3 reviews)
  • Sea view
  • 130 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Premium Suite, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, desk

Premium Suite, 1 King Bed, Sea View

  • Sea view
  • 130 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Sea View

9.6 out of 10
Exceptional
(25 reviews)
  • Sea view
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds, Sea View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Sea View

9.2 out of 10
Wonderful
(13 reviews)
  • Sea view
  • 65 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 1 King Bed (Diplomat)

Suite, 1 King Bed (Diplomat) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (Diplomat)

  • Mountain view
  • 195 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Grand, Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Grand, Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 130 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand, Suite, 2 Single Beds

Grand, Suite, 2 Single Beds | Premium bedding, minibar, in-room safe, desk

Grand, Suite, 2 Single Beds

8.4 out of 10
Very good
(5 reviews)
  • 130 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

9.8 out of 10
Exceptional
(39 reviews)
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

10.0 out of 10
Exceptional
(19 reviews)
  • 65 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 2 Single Beds, Mountain View, Corner

Premium bedding, minibar, in-room safe, desk

Suite, 2 Single Beds, Mountain View, Corner

  • Mountain view
  • 130 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 65 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, Multiple Beds (Diplomat)

Suite, Multiple Beds (Diplomat) | Premium bedding, minibar, in-room safe, desk

Suite, Multiple Beds (Diplomat)

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Suite, 2 Single Beds

75-inch Smart TV with digital channels, TV, Netflix

Premium Suite, 2 Single Beds

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

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About this property

Grand Hyatt Jeju

Along with 14 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include an outdoor pool, a fitness centre and a sauna.
Grand Hyatt Jeju offers 1600 accommodations with minibars and a safe. Beds feature premium bedding. 75-inch Smart televisions come with digital channels and Netflix. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Jeju City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool, an outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
The on-site spa has 8 treatment rooms, including rooms for couples. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 8 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Grand Hyatt Jeju. During your stay, you're just a quick walk from Cheju Halla General Hospital. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 14 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Treat yourself to facials, body treatments or aromatherapy at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the spaciousness and cleanliness
  • 13 minutes by foot from Nuwemaru Street and a 3-minute drive from Halla Arboretum
  • Free airport shuttle service
Grand Hyatt Jeju offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 14 restaurants on site, along with a nearby corner/local shop. A business centre, 8 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3724 square feet (346 square metres) and includes conference space. A children's pool, a hot tub, and a fitness centre are also featured at the luxury Grand Hyatt Jeju. A roundtrip airport shuttle is free at scheduled times. Self parking is free.

Smoking is allowed in designated areas at this 5-star Jeju City hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Pocha – On-site restaurant.
Grand Kitchen – On-site buffet restaurant. Open daily.
Noknamu – On-site restaurant. Open daily.
China House – On-site restaurant. Open selected days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6:00 AM to 10:30 PM at scheduled times
  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: KRW 60,000 for adults and KRW 30,000 for children
  • 14 restaurants
  • Couples/private dining

Restaurants on site

  • China House
  • Grand Kitchen
  • Noknamu
  • Pocha

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,724 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Computer station
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Lift (244 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 38 floors
  • Banquet hall
  • Built in 2020
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bidet
  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 75-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Additional fees apply to children 3-12 years old for breakfast when sharing existing bedding.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 60000 for adults and from KRW 30000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Grand Hyatt Jeju Hotel
Grand Hyatt Jeju Jeju City
Grand Hyatt Jeju Hotel Jeju City

Grand Hyatt Jeju Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 765 out of 1002 reviews
Rating 8 - Good. 122 out of 1002 reviews
Rating 6 - Okay. 59 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Cameron

Stayed 2 nights in Nov 2025

10/10 Excellent

Paul john

Stayed 5 nights in Nov 2025

10/10 Excellent

PAULINO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great experience. THE STAFF IT TOP NOTCH!!! :)
Stayed 3 nights in Nov 2025

10/10 Excellent

Aidil Fitri

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room that i booked was huge with great view of the city and the mountain.My wife and daughter loves the view very much.Everything was great except that as a muslim tourist, the hotel does bot cater the food for muslim tourist like me.That is the only donwside. Besides that from the room to amenities to the service everything was great.My family enjoyed our stay.Thank you
Stayed 2 nights in Nov 2025

10/10 Excellent

Young Pil

Stayed 1 night in Oct 2025

10/10 Excellent

Joanna

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Airport shuttle every half hour was very convenient! The room was a little dirty, there were food crumbs and chips on the floor when we check in, but the rest of the resort and the view was spectacular
Stayed 3 nights in Nov 2025

10/10 Excellent

Samantha, Shinagawa

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in Nov 2025

10/10 Excellent

Philippe, Mississauga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and accommodating. Daeeun from Café 8, was super friendly and accommodating. She gives the best service in all of the hotel and restaurants. The facility is amazing. The room is comfortable, although we found hair near the sink after the room was cleaned. Also, was not a fan of the closet design, as you cannot use both closets at the same time due to the sliding door design. The pool area is gorgeous and parking is easy and efficient. Overall a very positive experience.
Stayed 4 nights in Nov 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, amenities
My partner and I loved our stay here. Staff are kind and helpful. We enjoyed the amenities, especially the heated outdoor pool was very nice. Our room was very spacious, clean, and had a beautiful city view. Parking is also ample and spacious, and I also saw that they have an airport shuttle which is another added bonus. Would definitely stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

MELISSA

Travelled with partner
Liked: Cleanliness, amenities
Fantastic hotel! Great dining options. Courteous, professional and competent staff. Fabulous spa and great location. Rooms are spacious, clean, and have gorgeous views. Fitness center and pools are exceptional and the spa sauna houses are reason alone to stay here. I will stay here again.
Stayed 5 nights in Oct 2025

10/10 Excellent

Yiu Wah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, courteous staff.
Stayed 4 nights in Nov 2025

10/10 Excellent

Micaela

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. We will stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The largest hotel/resort in jeju-city - extensive amentiies, restaurant, shopping options. Free parking. Excellent service and staff. Room with fantastic city/ocean view and expansive windows to enjoy the view. Enjoyed coffee/breakfast and dinners at the Pocha restaurant, where with beautiful views of the city, and helpful excellent staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sook, Houston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was so big and beautiful. I will come back.
Stayed 4 nights in Oct 2025

10/10 Excellent

Bobby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 3 nights in Sep 2025

10/10 Excellent

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All I can say is fabulous!!! The room size, use of space, decor, and view were top-tier!!!! Treat yourself and your loved ones of visiting JeJu. The location was quite walkable and the laundromat being nearby, added to the awesomeness of the stay! When they say “DREAM TOWER” in the title of this Grand Hyatt, they are NOT exaggerating! There is a mall in the lower level and a casino (which) we didn’t use. I truly wish we could have stayed here for about three more days!!!! The price was far below what one would pay at a Grand Hyatt anywhere else in the world! Absolutely phenomenal!
In the lobby.
Outside the Grand Hyatt.
Stayed 2 nights in Sep 2025

8/10 Good

Keri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Hyatt Dream Hotel in Jeju is the definitely the star hotel in Jeju City. Grand towers, impressive range of restaurants, and best facilities on the island. The concierge Suzy was fantastic and very helpful. The breakfast buffet was always delicious. There was always a line though to get in; the check-in dining system was inefficient. Indoor pool was nice but wish it was better designed for lap swimming. One end was curved. Would go back and stay there.
Stayed 3 nights in Oct 2025

2/10 Terrible

Lu

Sucks
Stayed 3 nights in Oct 2025

6/10 Okay

KEVIN

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Easy access from airport, hotel has strong Chinese scent, poor air circulation in room. Lots of parking. Very tailored to visitors from China.
Stayed 2 nights in Oct 2025

2/10 Terrible

Mohammad

Stayed 3 nights in Oct 2025

10/10 Excellent

Yu Yu

Stayed 3 nights in Oct 2025

2/10 Terrible

Eunhye

Stayed 2 nights in Oct 2025

8/10 Good

Phuc

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice large rooms with floor to ceiling windows. The view of the coast was amazing. Large bathroom with a nice tub and separate shower. The staff was ok, but some seating in the lobby would be lovely as there are zero places for people to wait for others except for the lounge area. The 7-11 in the middle floors was a god send as we used it often. Would have been nice if they provided hot water to prepare some of the items they sold though. Room service was pretty good and the food was better than what we were expecting. Many restaurants surround the building.
Stayed 6 nights in May 2025

8/10 Good

Jenna

Stayed 1 night in Sep 2025

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything about the Grand Hyatt Jeju. It has wonderful staff, the rooms are great. We were even upgraded to sea view rooms cause the hotel could not accommodate adjoining room with our parent. Everything is great except it is too big. It feels like a Las Vegas resort. Crowded and looses some personal charm. This is no means the fault of the staff, at every point, when I needed help, the staff is 100% helpful. It s more of the hustle and bustle and not an island vibe
Stayed 1 night in Sep 2025