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Eyal Hotel

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Photo gallery for Eyal Hotel

Interior entrance
Buffet
Interior
Classic Room | Minibar, in-room safe, free WiFi
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Shamai 21, Jerusalem
  • Place, Ben Yehuda Street
    ‪1 min walk‬
  • Place, Mamilla Mall
    ‪8 min walk‬
  • Place, Machane Yehuda Market
    ‪12 min walk‬
  • Airport, Tel Aviv (TLV-Ben Gurion)
    ‪44 min drive‬

Room options

View all photos for Classic Room

Classic Room | Minibar, in-room safe, free WiFi

Classic Room

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds OR 2 Single Beds

View all photos for Standard Room

Standard Room | View from room

Standard Room

8.0 out of 10
Very good
(9 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Eyal Hotel

Hotel with a restaurant, near Western Wall
A restaurant, self parking and a meeting room are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Eyal Hotel offers 68 air-conditioned accommodations with minibars and a safe. Fridges and coffee/tea makers are provided.

This Jerusalem hotel provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is provided on a daily basis.

During your stay at Eyal Hotel, you're just a quick walk from Ben Yehuda Street. You'll find features such as free WiFi in public areas, plus a restaurant and dry cleaning service.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Ben Yehuda Street and Mount Herzl
  • Airport shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and concierge services are also featured at Eyal Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Jerusalem hotel is smoke free.

Eyal Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Uncovered parking on site (surcharge)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note that check-in starts at 7 PM on Saturdays and the final day of Jewish holidays.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Israel value-added tax (18%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 350 per vehicle (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Eyal Hotel
Eyal Hotel Jerusalem
Eyal Jerusalem
Hotel Eyal
Eyal
Eyal Hotel Hotel
Eyal Hotel Jerusalem
Eyal Hotel Hotel Jerusalem

Reviews

Eyal Hotel Reviews

8.4

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 181 out of 443 reviews
Rating 8 - Good. 174 out of 443 reviews
Rating 6 - Okay. 55 out of 443 reviews
Rating 4 - Poor. 21 out of 443 reviews
Rating 2 - Terrible. 12 out of 443 reviews

Reviews

6/10 Okay

Terry

Travelled with family, Travelled with group
Liked: Staff & service

Good value, location. Hotel a bit “tired”

Hotel has all amenities but is a bit “tired”. Was relatively clean. Breakfast is outstanding. Location is perfect …. Easy walk or light-rail ride to train and bus station, old city, restaurants, shopping. It needs updating but the value is good. Rooms are small but that’s typical in Jerusalem.
Stayed 1 night in Mar 2025

6/10 Okay

wen juan

Travelled with partner
It has a very good location for shopping, dining.
Stayed 1 night in Apr 2023

4/10 Poor

Masashi

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We stayed 3 nights. But the hotel did not change used coffee cup and did not fill up shampoo and conditinor.
Stayed 3 nights in Apr 2023

8/10 Good

Benjamin

Stayed 2 nights in Mar 2023

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

10/10 Excellent

Barry W, Tampa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for the price, with a perfect location in the middle of the new city. The buffet breakfasts were magnificent.
Stayed 5 nights in Feb 2023

2/10 Terrible

Fred

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
restaurant ok, washroom in the room cute rooms very small bad service bad parking and area with a car did not clean the rooms
Stayed 7 nights in Feb 2023

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nightmare from beginning to end

The worst experience ever! When I checked in, I specifically asked if their wifi was working...they lied and said yes. Once I got settled in, wifi was not working- lost an entire day of work, couldn't rebook because I had no access to wifi. Had to go to another hotel to use their wifi and rebook my stay at another hotel in middle of the night. Hotel is refusing to refund my money- horrible, the worst stay of my night. Terrible
Stayed 3 nights in Jan 2023

10/10 Excellent

Andres

Stayed 1 night in Jan 2023

8/10 Good

Jesse

Liked: Cleanliness, property conditions & facilities
Hotel was clean and amenities were pleasant. Walls are thin, though. Overall great place.

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for a hotel of this rating. Central, basic, recently renovated.
Stayed 1 night in Dec 2022

8/10 Good

joseph

Liked: Cleanliness, property conditions & facilities, room comfort
Nicely renovated hotel in the center of Jerusalem near many shops and restaurants and walking distance to transportation.
Stayed 1 night in Nov 2022

6/10 Okay

DAVID

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This was a great hotel - clean,friendly staff, good breakfasts, lots of restaurants around, etc. However there was construction happening sometimes during the night that was very noisy and kept us awake. The worst though was the WIFI. We have a business to run back home when we travel and for a week we were lucky if we had slow very limited WIFI for maybe two of the days. Very disappointing.

4/10 Poor

John

Disliked: Staff & service, amenities, property conditions & facilities
Breakfast was really good. No internet for 2 of the 3 days we were there and then was spotty connection when we had it. We actually took our computers and had to work at a nearby restaurant just to have internet all days. Front desk staff was not helpful when a water leak fried a computer on the desk. Our door was only door that card access "broke" and they couldn't access the DVR for video coverage to see if/when cleaning staff/maintenance was in room. Rooms were small and you can hear your neighbor everytime they move. Overall bad experience in all 4 rooms for our 4 travelers.

8/10 Good

Alysa

Stayed 1 night in Oct 2022

4/10 Poor

Lev

Stayed 1 night in Oct 2022

8/10 Good

Susan

Stayed 2 nights in Oct 2022

10/10 Excellent

Michael, Wheaton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Sep 2022

4/10 Poor

Asaf

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very basic hotel. Basic breakfast. Nothing unusual. They didn’t pass the omelette test. We had to ask twice for someone to clean our room. Finally someone showed up at 9PM. I will look for another property next time I’m in Jerusalem
Stayed 2 nights in Jul 2022

8/10 Good

ALLEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022

4/10 Poor

Estela

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms need updating and attention to cleanliness and services
Stayed 4 nights in Jul 2022

8/10 Good

Martin

Liked: Cleanliness, property conditions & facilities, room comfort

Good location in Jerusalem

The good - Great location in Jerusalem - Clean, comfortable rooms - Decent wifi The bad - Reception staff a little surly - Construction going on next door - Lots of street noise
Stayed 1 night in Jul 2022

10/10 Excellent

Rhona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Stayed 6 nights in May 2022

6/10 Okay

marion

Travelled with family
Disliked: Staff & service
Second visit to this Hotel, we went back as it is in such a brilliant position in Jerusalem. Apart from the staff who cleaned the rooms, who were all friendly, the rest of the people we dealt with in the hotel were all unhelpful & miserable. We were more or less ignored after initial check in, never a hello or goodbye when we passed the reception desk, Each time we asked them something, such as ordering a cab, they were miserable & acted like we were an inconvenience! Will choose somewhere else next time.
Stayed 6 nights in May 2022

8/10 Good

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I stayed in was more than adequately sized, and came equipped with a work desk, mini fridge and tv (which was fairly small, but that's what it was). The double be was two singles pushed together, which made it a bit uncomfortable. The bathroom was perfectly sized and the amenities were replenished every day, and the room was cleaned every day too. If you leave the breakfast room hungry, you only have yourself to blame. The range of options was amazing, there was always plenty of each offering available, and the dining staff were super friendly. The front desk staff could do with a course in customer relations. They weren't terrible, but it would be nice to have a welcoming presence for all guests whether at check-in or when you needed help. Pricing was very reasonable, and it's in a great area for shopping, transport, and great walks.
Stayed 10 nights in May 2022